4/10 – Médiocre
Michelle D.
6 juin 2025
Points faibles : Propreté
This was the worst vacation rental I’ve ever stayed in—and I’ve stayed in plenty, from budget to boutique. If I could’ve gotten my money back, I would’ve left on night one.We arrived early based on a Vacasa text saying the home was ready. It wasn’t. The code didn’t work. I spent 30 minutes on hold and another 20 trying to reach someone—standing outside in the Florida heat while my child w fever vomited. Completely unacceptable.Inside, the place was immediately disappointing. The floors were gritty with years of buildup. No rugs or mats—just sand and dirt everywhere. The furniture was old, dingy, and clearly never deep cleaned. The sofa was so worn I had to cover it in sheets before letting my child sleep on it.Beds had only sheets—no comforters or real blankets. Just thin covers like tablecloths. Master mattress was terrible and moved with every shift. Only four towels for a six-person listing. Fan in the bedroom didn’t work. Thermostat screen was dead. Vacasa told me to check the batteries. Not my job. Same with the broken TV remote. WiFi too weak to stream or work remotely.The patio doors were nearly impossible to open—more an accessibility and safety issue than a security one. Old tension rods used as locks were laughable.This property was misrepresented on Vrbo and poorly managed by Vacasa. The only decent thing? Shower water pressure.
Michelle D.
Séjour de 4 nuits en juin 2025