Find Lake Hotels in Rifle, CO from CA $641

"Great for family "

"I booked a suite via Expedia for this property. When I got there, my room was not a suite. When I spoke to the front desk, they claimed that all of their rooms were suites. When I showed her a picture of what I was expecting (a room with a pull out couch), she still said what I had was a suite (it was a regular room with no couch). She then blamed me for using Expedia. I was charged extra to get what I had already booked. I tried to call the corporate office. They told me to go back to the front desk (I had already tried twice) or complain to Expedia. I had provided the receipt from Expedia that clearly said suite. I told them it was not my responsibility to communicate with Expedia. It was their company's job to make sure that they are communicating adequately with third party vendors that they use like Expedia. I was told a formal complaint was made, but heard nothing else. I don't understand why I was told all rooms were suites (when they clearly were not). Other than this issue, the hotel and the stay were lovely. "

"Breakfast was good"

"Mountain view and fire pits were awesome. The rooms could use updating for sure. "

"The pool was closed for maintenance which was disappointing because I selected this hotel for pool use. The lobby area was welcoming and cozy with the fireplace and the mountainous views were spectacular "

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"Friendly staff. Clean rooms. Everything we needed"

"Mountain view was not impressive, but the room itself was very nice and clean."