Ratings based on 875 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromgrand rapids, MI

excellent

Posted 25-Jul-2016
Don't let the exterior fool you. It looks dingy but the inside is clean, nice and newly remodeled. Very close to downtown! Close to grocery, fast food, and restaurants.
2out of 5
by A verified traveller fromPennsylvania

disappointed

Posted 22-Jul-2016
Pros: The breakfast only
Cons: What I mentioned above
The room was small and smelled like smoke. The pool is dire need of repairs. There weren't any outlets or hooks or shelves in the bathroom, no fan in the bathroom
2out of 5
by A verified traveller fromT

Crappy place

Posted 21-Jul-2016
Smoking area right outside front door greets you and the smell permeated the lobby. Old dirty stained carpet everywhere especially in the dining area. Seriously?! Bed was comfortable and room was clean but wallpaper peeling, vinyl chair peeling, no lotion and minimum supplies. I won't be staying here again!
4out of 5
by A verified traveller

Posted 14-Jul-2016
Enjoyed my stay. Room could have been cleaner. Breakfast was good, staff was friendly.
2out of 5
by A verified traveller

Got fleas at this hotel

Posted 7-Jul-2016
Our stay was great and the staff was friendly. The second day there I had bites that I thought were mosquito bites. After being home a day the itch was horrible and I found out they were flea bites. Maybe this was a rare occurrence for them but when I called to tell them they said they'd have the cleaning staff use the special solution to clean the bed. I'm curios as to why they didn't use it before I checked in. I've since spent $50 treating my bites and my house so I didn't end up with an infestation.
2out of 5
by A verified traveller

Posted 5-Jul-2016
Location: Location was good close to highway and local stores.
Slow check in. (not the fault of the counter guy) their were people trying to check in and the phone ringing off the hook, there was another guy wearing a tie that walked out and saw what was going on but didn't try to help. Room was clean and well laid out. Breakfast was less then stellar and half of the equipment in the workout room did not work.
4out of 5
by A verified traveller

Posted 28-Jun-2016
hard to find the hotel. signs need to be posted along the entrance.
1out of 5
by A verified traveller

Bad!

Posted 25-Jun-2016
Would not stay there again! Cable tv was out for most of the day and on our last day woke up to no water! I guess we should have read the reviews first before booking.
4out of 5
by A verified traveller

Only for the night...

Posted 25-Jun-2016
Pros: Staff was friendly and the room were clean
Cons: Upgrade the wifi and cable tv signal in the rooms
Nice variety in the complimentary breakfast...comfy bed and pillows. The in-room wifi was spotty, TV said no signal, and we had issues with the water flowing in our room.
2out of 5
by A verified traveller

Hotel Cigarette STENCH

Posted 10-Jun-2016
The hotel advertises a 100% smoke free place, but it's a lie. The first room I was put in had an incredibly strong cigarette stench as if someone just smoke a whole pack in it right before I came in. The AC was on, so obviously cleaning staff tried to get rid of the smell. I asked to be transferred to a different room and that one also smelled of disgusting cigarettes....not as bad as the first room but tolerable enough only when the AC unit was on.
Comment from Hotel Management
15-Jun-2016 by Jenna, Hotel Management
Wow! This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. I will make sure your comments are forwarded to the general manager and staff, so we can use them for further training purposes. Sincerely, La Quinta Customer Care Team