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"The property has clearly deteriorated compared to previous years. The hotel feels very outdated, and the room was not clean. It was easy to notice that maintenance is not being kept up to standard. As soon as you walk into the room, our allergies flare up and nose gets congested. The pillows were extremely uncomfortable, and the mattress was in poor condition as well. No mini fridge in the room, which is a very basic amenity in almost any hotel room. When you consider the many other dining and hotel options available in the area, it probably makes more sense to explore other properties. I have used this hotel several times over the past few years, and the decline is obvious. At this point, I do not think I will stay here again, whether for business or with my family "

"In the middle of time square "

"Staff is always wonderful "

"Very good for new York staff is new York so patience is limited lol"

"Our room.although ok size... had no view so be aware if thats what you want this might not suit..we knew so were fine about it..the beds are quite soft...we were on 4th floor and had no noise which was good..breakfast is simple but nice...enough to help get going in morning. Tge area its in is perfect for penn station subway..right next to empire state bldg..in koreon town...brilliant place to stay...15 min walk from broadway...we would stay again as was good value. "

"The stafff was awesome!! But the heater was on and could not be turned down. Was super uncomfortable to sleep that way. "

" Lean room, excellent location if you want to be “near” the main attractions."

"Pros: The common areas, location, and staff were truly lovely. I appreciated the room size and overall space. The shampoo/conditioner/bodywash scents were lovely and the shower water pressure was amazing. Cons: The cord to raise or lower the curtain was missing, so the curtain was down and we couldn’t let natural light into our room. Water leaked from the base of the toilet when it was flushing."

"Clean pleasant central hotel. Room was large a quiet. The hotel is very old but suited or needs. Aircon was a little noisy but much needed. Staff very friendly and helpful"