Find Hotels with a Pool in New Canaan, CT from CA $150

"Lobby restaurant was great "

"The front desk staff, was nice, but overworked. The room and bathroom were very unclean. I had to purchase cleaning supplies to clean the bathroom and dust the room. The walls, door facing, floors had not been cleaned. The carpet was filthy. The tub and shower walls were filthy. The staff was apologetic; but after scrubbing the tub and toilet to make a four-night stay bearable, I didn’t want the housekeeper in the room to do anything. This was the worst Hampton Inn I had ever experienced. I will never stay there again, nor recommend it. We paid $694 for four nights in what felt like an hourly motel. Ugh!"

"No complaints"

"Very clean"

"Nice clean comfy room in a great location. Close to everything! "

"Yes"

"Access to our room was difficult. There was a paved path from the parking lot to exterior wooden steps up to the outside door. It took several tries to get the keycard reader to work. Once inside, there was another flight of stairs to get to our floor. When we got to our room, the card key did not work. I hiked all the way back to the lobby with the card keys and told the young woman at the desk they were'nt working. After several minutes she gave me two keys which did work. But there was NO apology or sympathy of any kind for the inconvenience. The room was fine,clean and quiet, and the bed was comfortable. Bathroom was spotless with modern fixtures. "

"Staff member Diana at the bar/resturaunt was so helpful and kind. I appreciated her hospitality "

"Construction underway, no pool access, way too much many people at breakfast and the hot food was cold (burners not working)"