Oaks Melbourne on Collins Suites is conveniently located between Crown Casino and Melbourne Central. Guests can use the gym, dry cleaning services, and sauna. Multilingual staff assist visitors in navigating nearby shopping districts.
Near a metro station, Oaks Melbourne on Collins Suites is in Melbourne Central Business District, a walkable area in Melbourne with great shopping. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Spend some time exploring the area's activities, including golfing. Visit our Melbourne travel guide
Located close to Crown Casino and Melbourne Central, Oaks Melbourne on Collins Suites provides dry cleaning/laundry services, a gym, and a steam room. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.
Other perks include:
Limo/town car service, self parking (surcharge), and an elevator
Concierge services, a front-desk safe, and ATM/banking services
Luggage storage, multilingual staff, and tour/ticket assistance
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 232 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Showers, free toiletries, and hair dryers
LCD TVs with cable channels
Separate sitting areas, kitchens, and refrigerators
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In the city center
Near a metro station
Near a train station
Things to do
Gym
Bicycle rentals nearby
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
20 floors
232 units
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: AUD 50 per night
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 65 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.
Frequently asked questions
Is Oaks Melbourne on Collins Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Oaks Melbourne on Collins Suites?
As of May 13, 2026, prices found for a 1-night stay for 2 adults at Oaks Melbourne on Collins Suites on May 14, 2026 start from CA $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for AUD 50 per night.
What time is check-in at Oaks Melbourne on Collins Suites?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Oaks Melbourne on Collins Suites?
Check-out is at 10 AM.
Where is Oaks Melbourne on Collins Suites located?
Located in Melbourne Central Business District, this aparthotel is within a 15-minute walk of Collins Street, Crown Casino, and Marvel Stadium. Melbourne Central and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 9 minutes by foot and Melbourne Central Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Oaks Melbourne on Collins Suites Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
7.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 1190 out of 4351 reviews
10 - Excellent
1,190
Rating 8 - Good. 1689 out of 4351 reviews
8 - Good
1,689
Rating 6 - Okay. 878 out of 4351 reviews
6 - Okay
878
Rating 4 - Poor. 409 out of 4351 reviews
4 - Poor
409
Rating 2 - Terrible. 185 out of 4351 reviews
2 - Terrible
185
Reviews
Verified
8/10 Good
Peter
Feb 4, 2026
Liked: Cleanliness, amenities, communication
Yes room spotless staff courteous.
Peter
Stayed 3 nights in Jan 2026
Verified
6/10 Okay
Angela
Apr 9, 2026
Disliked: Communication, listing accuracy
Location of this property is fine, a 15 min walk to the mall or the convention centre.
The rooms are basic. Do not book an internal room- horrible. The pool is a swamp with 30cm of green water in the bottom. Staff were nice but don’t recommend propertty
Angela
Stayed 1 night in Mar 2026
Verified
8/10 Good
Alan
Jan 1, 2026
Liked: Amenities, property conditions & facilities, communication
Quiet and restful and central for our activities
Alan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Therese
Jan 10, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very comfortable. The staff were very helpful and friendly. The location was perfect for exploring the city.
Therese
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Carrie
Dec 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value, good location
Carrie
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
David
Dec 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, comfortable, good location,
David
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Deanne
Jan 30, 2026
Liked: Amenities, communication
Staff were lovely. Room was ok - noisy due to a movie shoot in the street below, earplugs helped that.
Deanne
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Jackson
Jan 20, 2026
Liked: Cleanliness, room comfort, communication
Staff was so lovely and I had an amazing room on the top floor and I would happily stay again. I loved it.
Jackson
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Jo
Dec 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were warm helpful and efficient
Jo
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Cranston
Jan 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very close to public trams. With in walking distance to cafes. Walking distance to the casino and south bank. The staff are very friendly and helpful. The rooms are a nice size.
Cranston
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Rodney
Nov 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convient location and accommodating staff.
Rodney
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Tom
Dec 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very courteous. I like its walking distance from Southern Cross.
Tom
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Rusmaini
Jan 10, 2026
Liked: Cleanliness, amenities, communication
The room is very clran. The bedding & pillow are good quality & comfortable.
Rusmaini
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Suzanne
Dec 12, 2025
Liked: Cleanliness, room comfort, communication
Great staff so helpful. Lovely room and great views
Suzanne
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Vanessa
Nov 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff clean and huge room
Vanessa
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
Tegan
Jan 28, 2026
Staff where lovely, great location. Room was clean.
Bathroom is very small, room layout was very strange and di. Staircase at front of the building makes it difficult to get your luggage in.
Tegan
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Raylene
Nov 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was polite and friendly very easily accessible to rooms and laundry facilities and sauna and gym loved it
Raylene
Stayed 7 nights in Nov 2025
Verified
8/10 Good
Michele
Jan 12, 2026
Liked: Cleanliness, communication
The room was very clean.
The staff were very friendly.
The lifts were prompt.
Unfortunately the pool was in an unuseable condition.
Michele
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Timothy
Nov 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff always friendly. Location handy to transport , shopping and entertainment.
Timothy
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Marlene
Feb 10, 2026
Liked: Cleanliness, property conditions & facilities, communication
Good location, easy walk from Swanson St Station. Our room had a nice view over Collins St. Plenty of space but a better allocation of that space would have improved the ensuite, which was tiny. Kitchenette is always good to have, however the overhead cupboards were at ceiling height and impossible to reach. What was the interior designer thinking?