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Reviews

5 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Well of Zamzam
    9 min walk
  • Popular Location
    Kaaba
    10 min walk
  • Popular Location
    Great Mosque of Mecca
    10 min walk

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Quadruple Room

    Room Amenities

    • Sleeps 4
    More details

About this area

Mecca

Al Massa Hotel is located in Mecca. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Popular Location

What's nearby

  • Well of Zamzam - 9 min walk
  • Kaaba - 10 min walk
  • Great Mosque of Mecca - 10 min walk
  • Safa and Marwah - 10 min walk
  • Abraj Al Bait Towers - 11 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

About this property

Al Massa Hotel

4-star hotel, walk to Kaaba
3 restaurants, a coffee shop/café and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and a 24-hour front desk. All 248 rooms boast fireplaces, and offer 24-hour room service and LCD TVs. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Al Massa Hotel offers 248 forms of air-conditioned accommodation which are accessible via exterior corridors, and features fireplaces and complimentary bottles of water. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Rollaway/extra beds are also available. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2014.

Property amenities

Internet

Available in some public areas: Free WiFi

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: SAR 50 per person
3 restaurants and 1 coffee shop/cafe
24-hour room service

Family friendly

Rollaway beds available

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter

Languages spoken

Arabic
English
Urdu

Business services

24-hour business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Air conditioning
Linens
Rollaway beds available

Bathroom

Bidet
Free toiletries
Shower/bathtub combination
Towels

Entertainment

32-inch LCD TV
TV/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Electrical adapters/chargers
Fireplace
Phone
Slippers

Policies

Check-in

Check-in between 4:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 50 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
3.4

Guest rating

5 - Excellent
1
4 - Good
1
3 - Okay
2
2 - Mediocre
1
1 - Poor
0
3.6
Cleanliness
3.0
Service and Staff
3.0
Amenities
3.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location is prime, few minutes walking distance to the Grand Mosque. Rooms are quite clean. Hotel is busy most of the time which is expected for the nature of the Holly Mosque.

Stayed 4 nights in Jan. 2020

3/5

    This traveller didn’t leave comments with their review

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Unfortunate experience at AlMassa

    One of the two Rooms was good with Al-Haram view. Location excellent since it was just across the road to Al-Haram. Service was extremely poor. I had booked my room through Hotels.com but the hotel had no information with the reservation code provided by the hotel.com website. WHat I understood from the reservation is the code provided is passed through expedia.com and then to the Hotel AlMassa. It is very complicated process. I had pre-confirmed my reservation with the hotel before stay on 20 March 2016 physically since I was there in Makkah but when we arrived on 23rd March they couldn't locate our reservation. It took more than 90 minutes to check us in. It is painful when you are accompanied with kids and senior citizens and you are on Ahram waiting to go for Umrah. Recommend not to book through Hotel.com. I saw a similar case with one guest and he couldn't get a room though he was carrying a confirmed reservation through email and a print out. In that case I consider myself highly fortunate that i could get rooms. The staff at reception and housekeeping are horrible. They seem to behave as if they are doing some "extra favour" to guests which we are not entitled "supposedly". Professionalism is NIL in the hotel. Not value for money. But for its location (very close to Al-Haram) it is very good. Room Tip: Difficult to say since there is no link between booking and actual allocation of room.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    اقامة جميلة شكراً على سرعة انهاء الاجراءات من قبلكم ومن الفندق

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