Find Hotels by Extended Stay America in Maple Grove

"Parking was packed and no sense of direction. Room was clean though. Water park was way over crowded. 20+ mins waiting for a water slide. Tubes for lazy river was very limited. Life guards very unfriendly. Pop machine broke in water park, so had to use bar. Only one bartender so the wait was ridiculous for a pop fill. Overall my rating would be 3/10. I’ve heard great things about great wolf but it was nothing to brag about. Half the arcade games weren’t working. Donut shop didn’t even sell donuts but donut holes. Elevators wait time was 4+mins. Restaurant prices were ridiculous for the quality. I’d probably never come back or suggest it to others. Unless they made some changes. And furthermore most hotel pools close at 10-11pm. Why does it close at 8pm? That’s only 3hrs of play time day of check in. Checking out and using waterpark isnt as efficient as having a room. "

"Staff was great. But I paid $900+ do to this place having a hot tub and couldn't stay in the pool room more than 5 minutes. Water in the pool and hot tub burned all of our eyes and skin. Totally unacceptable."

"Room looked like it wasn’t cleaned had previously opened bottles in fridge hair all over surfaces Breakfast was very good prob best I’ve had at any hotel staff was very friendly "

"We were upgraded to a studio and it was very clean, a large space and beautiful soaking tub with separate shower. It was very quiet and so nice to be able to walk out of our room and walk around the mall of America."

"Room was great and staff were all very friendly. Bed was amazing to sleep in. Hotel was very nice & clean throught the building. Parking was very convenient with an elevator right up to the lobby. "

"Absolutely beautiful inside, we loved the old charm and well presented staff."

"Poor room cleaning… toilet seat was broken and half ass fixed. Hair in the tub. They do not advertise that you need to also pay 15$ a night for parking which is BS! Customer service sucks. Never will go here again."

"It was fine / area not the best and long wait for room with zero updates on time frame "

"The staff was incredible, they went above and beyond to help in my situation."