Title: Mansión de Chocolate - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mansión de Chocolate Colonial hotel with a full-service spa and a rooftop terrace ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/ece917c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/c910f0a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/134a2e84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/bd6691fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/4a07a515.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mansión de Chocolate in the city center offers a perfect retreat. Guests enjoy sports massages or aromatherapy at Choco Spa, shop on-site, or relax poolside. The family-friendly hotel provides free in-room WiFi, express check-in, and helpful porter service. 8.0 Very good ## Popular amenities - Bar - Spa - 24/7 front desk - Pool - Pet-friendly - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4041444&PinnedHotelID=4041444&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Economy Room](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/0b8e50d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room ### Highlights Individually decorated Air conditioning TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels Daily housekeeping - 210 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Triple Room](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/2699b98b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Individually decorated Air conditioning Free rollaway/extra beds TV Blackout drapes/curtains Rainfall showerhead Private bathroom Cable channels - 484 sq ft - Mountain view - Sleeps 5 - 1 King Bed and 1 Twin Bed ![Deluxe Room](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/655a1944.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually decorated Air conditioning TV Blackout drapes/curtains Rainfall showerhead Private bathroom Cable channels In-room safe - 431 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/c910f0a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory, Mixed Dorm ### Highlights Individually decorated TV Blackout drapes/curtains Fan Private bathroom Rainfall showerhead Cable channels - 484 sq ft - Sleeps 6 - 6 Twin Beds ![Deluxe Apartment, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/85fc4c6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 King Bed ### Highlights Individually decorated TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels In-room safe - 484 sq ft - City view - Sleeps 2 - 1 King Bed ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/43e99162.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Mixed Dormitory One Bed in 6-Bed - 484 sq ft - Sleeps 1 ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/96a25f7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 484 sq ft - Sleeps 2 ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/6a8e3ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 215 sq ft - Sleeps 2 ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/0b45b7ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe - 484 sq ft - Sleeps 3 ![Individually decorated, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041444/b450d6f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe - 484 sq ft - Sleeps 2 ## You may also like Ad ![2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4450000/4446800/4446728/3891cc5b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Lake Nicaragua Granada by IHG Granada - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 218 reviews CA $136 CA $157 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Managua-Hotels-Hotel-Colonial-Granada.h4446728.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=6053704&destination=Managua (and vicinity)&destType=MARKET&latLong=12.145716,-86.27478&searchId=bc816422-2d45-4158-b14a-03b91328434b&top_cur=CAD) Ad ![Junior Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9200/9109/729bec00_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Managua by IHG District I - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManagua-Hotels-Mansion-De-Chocolate.h4041444.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManagua-Hotels-Mansion-De-Chocolate.h4041444.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.93167%2C-85.95525&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=19zPZXQz_7JtZMBwxdr1I8csRCo=) Calle Atravesada, across from Bancentro, Granada #### What's nearby - Church of Nuestra Senora de las Mercedes - 3 min walk - 0.3 km - Granada Cathedral - 3 min walk - 0.3 km - Parque Central - 3 min walk - 0.3 km - Mansion de Chocolate Museum - 5 min walk - 0.4 km - Calle la Calzada - 5 min walk - 0.4 km #### Getting around - Augusto C. Sandino Intl. Airport (MGA) - 54 min drive #### Restaurants - ‪Granada’s Grill - ‬4 min walk - ‪Lucy's Café - ‬3 min walk - ‪Cafe las Flores Granada Nicaragua - ‬4 min walk - ‪Gaia Forest - ‬3 min walk - ‪The Hot Dogs Connection - ‬3 min walk ## About this property ### Mansión de Chocolate Family-friendly hotel in the city center Take advantage of a poolside bar, a rooftop terrace, and shopping on site at Mansión de Chocolate. Treat yourself to a hot stone massage, a body treatment, or reflexology at Choco Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden. Other perks at this hotel include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Smoke-free premises, a gift shop, and massage treatment rooms Room features All guestrooms are individually decorated, and include amenities such as free WiFi. More amenities include: - Bathrooms with rainfall showers - TVs with cable channels ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115657700/115657675/a57de2c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Victonella Granada - Pool - Free WiFi - Restaurant - Housekeeping 9.0 Wonderful 2 reviews CA $68 CA $78 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=115657675&PinnedHotelID=115657675&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/21000000/20030000/20025400/20025365/a345759b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Socialtel Granada Granada - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 144 reviews CA $43 CA $49 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=20025365&PinnedHotelID=20025365&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/19000000/18990000/18989400/18989309/ff8f26c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel il Padrino Granada - Breakfast included - Spa - Free WiFi - Game room 9.4 Exceptional 36 reviews CA $49 CA $56 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=18989309&PinnedHotelID=18989309&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) on request - Area shuttle (surcharge) - Beach shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Choco Museo ### Things to do - Full-service spa - Outdoor pool - Shopping - TV in common areas ### Family friendly - Free babysitting - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers ### Guest services - Concierge services - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - Rooftop terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages ### Accessibility - No elevator ### More - 2 buildings - 2 floors - Built in 1865 - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Access via exterior corridors - Individual decor ## Policies ### Check-in Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay free ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: NIO 1080.00 per vehicle (one way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Granada Hotel Spa Granada Spa Granada Spa Hotel Hotel Granada Spa Hotel Spa Granada Spa Granada Spa Hotel Granada Mansión Chocolate Hotel Granada Mansión Chocolate Hotel Mansión Chocolate Granada Mansión Chocolate Mansión de Chocolate Hotel Mansión de Chocolate Granada Mansión de Chocolate Hotel Granada ## Frequently asked questions ### Does Mansión de Chocolate have a pool? > Yes, this property has an outdoor pool. ### Is Mansión de Chocolate pet-friendly? > Yes, pets are allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Mansión de Chocolate? > Check-in end time: anytime. ### What time is check-out at Mansión de Chocolate? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Mansión de Chocolate provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of NIO 1080.00 per vehicle applies. ### Where is Mansión de Chocolate located? > This family-friendly Granada hotel is located near the airport, within a 5-minute walk of Mansion de Chocolate Museum, Granada Cathedral, and Parque Central. Convento San Francisco Plaza and San Francisco Convent and Cultural Center are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mansión de Chocolate Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 49 8 - Good 45 6 - Okay 19 4 - Poor 8 2 - Terrible 5 ### 10/10 Excellent #### Verified traveller Jan 6, 2020 La casa es espectacular, colonial, súper grande y muy bien decorada ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Jul 8, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities Pool area poir maintain, bedroom shower poor conditions, air conditioner not working correctly, tv did not function. Etc, etc, etc ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estadía es muy buena estamos muy contentos, y recomendamos este hotel a nuestros amistades. ##### Verified traveller Stayed 5 nights in Jun 2019 ### 8/10 Good #### Verified traveller Jan 22, 2019 Liked: Staff & service I love Granada, the pool is beautiful, room was Dak and very noisy as it backed up to the pool and we could hear late night swimmers enjoying themselves as well as an early mornin kids swimming lesson. ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Wilbur’s Jan 15, 2019 Liked: Cleanliness, staff & service, amenities Amazing place to rest,pool,spa, just to take a day off from party, and exploring granada. Safe parking, security all night, lovely place! Make sure you say hi to the little dog Shih Zu been living there for 10 yrs. see the chocolate show very interesting if you are learning a new cultures. ##### Wilbur’s Stayed 1 night in Jan 2019 ### 8/10 Good #### Mike, US Nov 18, 2018 Liked: Cleanliness, staff & service Disliked: Room comfort Stayed 2 weeks.great breakfast included.close to everything.all the chairs were wood or metal.not comfortable saw one cushion chair.small tv in room.staff outstanding ##### Mike Stayed 14 nights in Nov 2018 ### 10/10 Excellent #### D, NC Feb 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### lots of charm Tony was the greatest he went out of his way to help we do not speak Spanish Tony had lived in the USA so his English was really good the room was nice comfortable bed , floor could have been cleaner we enjoyed the Chocolate factory tour great breakfast I would stay here again ##### D Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Heather, Ontario, Canada Feb 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My favourite hotel in the world. I came back to Granada, Nicaragua for a second time, from Canada, just to come here. Words, and even photos, cannot fully capture how unique and charming this place is. I recommend getting the best room there you can, everything about it is special. You will feel like you have stepped back in time. Everything about this place is pure magic!! ##### Heather Stayed 2 nights in Feb 2018 ### 6/10 Okay #### kathy, vancouver Canada Feb 10, 2018 Liked: Cleanliness, staff & service, room comfort #### Live the spa treatment Although the room was a bit small and we ended up with 2 single beds instead of a queen it was sufficient for the amount of time spent in the room .. hotel needs a few Reno’s but is charming . We took full advantage of the spa . Stayed 5 days and had a treatment everyday ! Really good prices when you stay ##### kathy Stayed 5 nights in Feb 2018 ### 8/10 Good #### bob, alberta Feb 7, 2018 Liked: Cleanliness, staff & service #### Old hotel with lots history had a very pleasant Pool and staff we great patio around pool could use a up grade ##### bob Stayed 2 nights in Feb 2018 ### 8/10 Good #### Elizabeth Jan 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena eleccion El hotel es muy muy grande, siempre está lleno de movimiento por todos los servicios que ofrecen. Por la noche es muy tranquilo y silencioso. Muy céntrico, personal muy amable y atento. ##### Elizabeth Stayed 5 nights in Jan 2018 ### 8/10 Good #### Adriana , Medellín, Colombia Oct 29, 2017 Liked: Cleanliness, property conditions & facilities #### Relax and quiet Nice hotel and clean. Nice pool and good breakfast ##### Adriana Stayed 4 nights in Oct 2017 ### 10/10 Excellent #### Karen Aug 20, 2017 Liked: Staff & service, property conditions & facilities #### Good It was great. The staff were awesome and the location was great too. The headboard of the bed was a bit dirty and they only gave us a thin sheet to sleep with. ##### Karen Stayed 1 night in Aug 2017 ### 8/10 Good #### Linda May 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Wonderful staff Very nice staff. Quick check in. As we had to leave early the next morning, the kitchen staff were very good with cooking our omelettes and waffle. The only complain was the air conditioner as it was not cool enough. ##### Linda ### 6/10 Okay #### Jecafer, Costa Rica May 7, 2017 Disliked: Cleanliness, property conditions & facilities #### Good Location and Breakfast The good thing about this hotel is the location and the breakfast it was delicious. The hotel need to be cleaner on the common areas. Specially by the pool, the ducks should not be allowed on the pool. The SPA should be close,the therapist do not know what are they doing. my sport massage injured my back and now I am on a special treatment with my doctor back home. The whole SPA was dirty need deep clean. My room was OK but the bathroom need cleaning too, our bathroom had black mold. ##### Jecafer ### 4/10 Poor #### Bran, panama May 2, 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### I think price is not fear compare you get Bed is not as good as we hope, springs are on top of mattress, there are humidity into bathroom. ##### Bran ### 8/10 Good #### Les Mar 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool vintage A Funky creative hotel with local history and art deco style furnishings. ##### Les ### 8/10 Good #### Anna & Paul, New York Mar 23, 2017 Liked: Staff & service, room comfort #### Nice old charm hotel in center of town Granada invites for nice evening strolls. Somehow the hotel feels like home away from home. Staff is very friendly and accommodating. ##### Anna & Paul ### 8/10 Good #### Anne, jacksonville, fl Mar 12, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel near the center of the coty This was a really cute boutique like hotel that was perfect for my visit to Granada. The inside courtyards were so wonderful with the blends of colonial architecture and modern artwork and these funky chairs. I loved walking around. The pool was refreshing, with some broken tiles on its floor, but that didn't take anything away from my enjoyment. They give you a delicious breakfast each morning that you can enjoy in the courtyard next to beautiful plants. ##### Anne ### 2/10 Terrible #### Verified traveller Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Could not stay for swerve gas Sewer gas and filthy. Do not go to this hotel. Soiled bed spread, grime in shower, toilet dirty. ##### Verified traveller ### 10/10 Excellent #### fenella, Red deer, Alberta, Canada Oct 16, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic, the staff was amazing. Everything was really close to walk to. There is plenty of restaurants, shopping, coffee shops and markets near by. The hotel offers a buffet breakfast and a really cool chocolate store and drink bar. The pool area is large and has an outdoor bar. The staff is amazing and will help with all of your needs. Tony is fantastic. Very helpful and knows all the best places to shop and eat. He should be the manager!! ##### fenella ### 10/10 Excellent #### Lewis Sep 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Situated right in the heart of old town ##### Lewis ### 2/10 Terrible #### D, South Texas Aug 2, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Hotel Extremely disappointed with our stay there. RUDE and unhelpful staff. Air conditioning did to work and there was no ceiling fan to help with cooling situation. There is not a phone in the room to call reception. There were No towels, No shampoo nor conditioner, No shower caps, No lotion, No bath mat. When I walked downstairs to ask for these things I was not given towels to take up. I was told I had to wait and they would be brought up to us. When we did get the towels we only got two bath towels. No wash cloths nor bath mat. As for the shampoo and conditioner, I was told that all they offered was the body wash that was in an attached container to the wall (like the ones that are found in public restrooms for hand washing purposes) which had to be pumped and all you got was a tiny bit per pump. They said they did not offer lotion, nor shower caps. Terrible food in restaurant and drink selection (soft drinks and juice) was very limited. The sheets were clean. Pool was very nice but closed way to early in the evening so we did not get to enjoy it. Overall stay was very awful and so not worth the money we spent. I DO NOT RECOMMEND THIS HOTEL. ##### D ### 10/10 Excellent #### kerry Jun 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Granada The hotel made our stay in Granada , it is a chocolate museum and an amazing old colonial/Spanish style building. The pool and bar are beautiful. The staff were incredibly friendly and helpful - especially tony at concierge. Massages and spa treatments are half price when staying at the hotel. There is free secure parking. It also looks like a great place to learn Spanish as everyday in the courtyard they had one on one tutoring going on. I would highly recommend ##### kerry ### 4/10 Poor #### Karen, Oceanport Apr 13, 2016 Disliked: Staff & service, room comfort #### Disappointing service and treatment When we arrived at the hotel we had booked a triple deluxe room with a city or mountain view and instead were placed in a small room with 2 single beds on the first floor for 4 people. When we asked why we were told they were booked and had no other option but would not compensate us. Only after many complaints did a room all of a sudden become available at 10pm at night that was bigger but still no view. We were never told how to get the free breakfast included and had to ask several times and be directed back and forth between the front desk and cafe to finally be given tickets for the meal. The housekeeper never came to clean our room after being out all day on Saturday. The hotel has a great location but sadly they treated us like we were an annoyance not guests. They were not helpful when we asked for explanations. When we left we asked about the inconvenience of having to move twice and not getting the room we booked and they told us they would not compensate us but we could go to the spa (we were checking out and had our bags packed when this was offered so it was basically meaningless). They were so many nice hotels at the same or less price closer to the plaza that were much friendlier and did not treat you with such disregard I would stay elsewhere. ##### Karen ## Expedia's Latest Trends ### Hotels > [The Stratford Hotel by Hoco Hotels Collection](https://www.expedia.ca/Stratford-Hotels-The-Stratford-Hotel.h18159432.Hotel-Information) > > [The Cosmopolitan Of Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-The-Cosmopolitan-Of-Las-Vegas.h3818880.Hotel-Information) > > [La Santa Maria Resort](https://www.expedia.ca/San-Juan-Del-Sur-Hotels-La-Santa-Maria-Resort.h25814344.Hotel-Information) > > [Park Town Hotel](https://www.expedia.ca/Saskatoon-Hotels-Park-Town-Hotel.h7994105.Hotel-Information) > > [The Olde Angel Inn](https://www.expedia.ca/Niagara-Falls-Hotels-The-Olde-Angel-Inn.h57664700.Hotel-Information) > > [TreeCasa Hotel & Resort](https://www.expedia.ca/San-Juan-Del-Sur-Hotels-TreeCasa-Resort.h18043720.Hotel-Information) > > [Hotels in Fairmont](https://www.expedia.ca/Fairmont-Hotels.d10539.Travel-Guide-Hotels) > > [Dreamsea Surf Resort Nicaragua - Hostel](https://www.expedia.ca/San-Juan-Del-Sur-Hotels-Dreamsea-Surf-Resort-Nicaragua.h18351165.Hotel-Information) > > [Knights Inn Arnprior](https://www.expedia.ca/Arnprior-Hotels-Knights-Inn-Arnprior.h5071519.Hotel-Information) > > [El Jardin Hotel & Restaurant](https://www.expedia.ca/San-Juan-Del-Sur-Hotels-El-Jardin-Hotel-Restaurant.h4527605.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Guest Houses Toronto](https://www.expedia.ca/Toronto-Guest-Houses.d178314-aaGuestHouses.Travel-Guide-Accommodation) > > [Casino Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Casino-Hotel.0-0-d178315-tCasinoHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Timmins (YTS) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/yts/yqt/timmins-to-thunder-bay) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Tocumen (PTY) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/pty/yyz/panama-city-to-toronto) > > [Cathay Pacific](https://www.expedia.ca/Cathay-Pacific-Flights.cCX.Travel-Guide-Airlines) > > [Flights from Winnipeg (YWG) to Copenhagen (CPH)](https://www.expedia.ca/lp/flights/ywg/cph/winnipeg-to-copenhagen) > > [Flights from Cassidy (YCD) to Seattle (SEA)](https://www.expedia.ca/lp/flights/ycd/sea/nanaimo-to-seattle) > > [Flights from Auckland (AKL) to Faaa (PPT)](https://www.expedia.ca/lp/flights/akl/ppt/auckland-to-papeete) > > [Flights from Edmonton (YEG) to Sanford (SFB)](https://www.expedia.ca/lp/flights/yeg/sfb/edmonton-to-orlando) > > [Flights from Frankfurt (FRA) to Budapest (BUD)](https://www.expedia.ca/lp/flights/fra/bud/frankfurt-to-budapest) > > [Flights from Istanbul (IST) to Beirut (BEY)](https://www.expedia.ca/lp/flights/ist/bey/istanbul-to-beirut) ### Packages > [Miami Vacations](https://www.expedia.ca/Miami.d178286.Destination-Travel-Guides) > > [University of Toronto - St. George Campus](https://www.expedia.ca/University-Of-Toronto-St-George-Campus-Old-Toronto.d503149.Vacation-Attraction) > > [Azores](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/6048267/Azores) > > [Bora Bora](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/602861/Bora-Bora) > > [Bali Vacations](https://www.expedia.ca/Bali.d602651.Destination-Travel-Guides)