Get an overview of this hotelGrand 5-star luxury hotel in the heart of Madrid

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business centre
Laundry facilities

In central Madrid

This luxury hotel is 150 meters from the Congress of Deputies and 500 meters from Puerta del Sol. Just a few minutes away from the "museum triangle" formed by the Prado, the Thyssen-Bornemisza, and the Queen Sofia Museums.

Restaurant, oyster bar

Urban offers an outdoor pool, a gym, steam bath, and also has a business center. The hotel has a restaurant, a terrace bar, an oyster bar, and offers 24-hour room service. Self-parking is available for surcharge.

LCD TVs, DVD players

Guestrooms at Urban offer premium bedding, minibars, LCD TVs with DVD players, and free WiFi. The bathrooms feature telephones, bathrobes, and slippers.

Hotel Amenities

Hotel Amenities

Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This 5-star Madrid hotel has an outdoor pool, fitness equipment, and a steam room.

Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.

A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Self-parking is available for a surcharge. The hotel also has a museum dedicated to Papua Nuova Guinea art. WiFi is complimentary. Roundtrip airport shuttle service is also available for a surcharge.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Rooftop terrace 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Year Built 2005 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Steam room 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 301 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Conference space size (feet) - 3240 
  • Laundry facilities 
  • Total number of rooms - 96 
  • One meeting room 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi 
  • DVD player 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bidet 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board (on request) 
  • Free wired Internet 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.

Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.

La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.

CEBO - Creative Mediterranean cuisine based on seasonal products, served in a cosmopolitan atmosphere.

Room Service - Available 24 hours a day.

Nearby Things to Do

Urban offers fitness equipment, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 18 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 18 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Urban Hotel
  • Urban Hotel Madrid
  • Urban Madrid
  • Madrid Urban Hotel
  • Hotel Urban Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

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