Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Great staff, location and hotel!

Posted 30-Aug-2015
Although we only stayed one night it was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel pretty central

Posted 29-Aug-2015
Was great time spent here the location of the hotel was really good and the staff were really helpful the only thing they needed was a pool or some aircon haha
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and staff.

Posted 24-Aug-2015
Great location and the reception staff was fantastic and extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

A very comfortable, nice and modern hotel

Posted 18-Aug-2015
Pros: Location, comfort, convenience
Cons: Just keep up the good work. No fixing needed.
Location: Good eats, near Mercados San Miguel & San Anton, Lots of Plazas to visit, Lots of banks for changing euros, lots of cafes and places to chill
The hotel is near to everything in downtown Madrid. The staff is excellent and very helpful. I would recommend this hotel to anyone who is visiting Madrid, Spain.
5 out of 5
Recommended
for Everyone
by A verified traveller from Niedersachsen

Angenehmes sehr zentral gelegenes Stadthotel

Posted 18-Aug-2015
Pros: zentrale Lage, sehr freundliches Personal, angenehme Atmosphäre, sehr gutes Frühstück
Location: sehr zentral
Es war mein zweiter Aufenthalt in diesem Hotel. Die zentrale Lage und das sehr freundliche Personal überzeugen.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Palm Beach FL

Excellent Hotel. Fantastic Location.

Posted 16-Aug-2015
Pros: Fabulous location. Within walking distance of all major attractions. Plaza del Sol, Plaza Mayor. Plaza Cibeles and Plaza Mayor.
Cons: Beds are too low for seniors. Bathroom should have safety grips since one has to literally climb in to the tub.
Location: Location to die for. Near to Prado, Bornemiza-Thyssen, Puerta del Sol. Mercado San Miguel in Plaza Mayor is a must visit for great Tapas.
Great check-in. Fabulous Breakfast at a reasonable price. Maids were exceptional in that rooms were cleaned by noon Was not advised by Expedia that the restaurant would be closed during month of August. Did not matter greatly as there were countless restaurants in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Osaka

観光に便利で快適なホテル

Posted 16-Aug-2015
マドリッドの中心地グランヴィアにあり、徒歩、地下鉄とも観光に便利でした。伝統的な建物を現代的なデザインでリニューアルしてあり、清潔で快適でした。屋上のテラスからの風景も良かったです。レセプションの対応も気さくで丁寧でした。また機会があれば利用したいです。
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Excellent location

Posted 15-Aug-2015
Great hotel, only issue we had was the street noise, to be expected though being on the Broadway of Madrid!
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Posted 14-Aug-2015
Pros: perfect location, and delicious break fast
Cons: quality of shampoo
Location: Gran via and Sol station
We stayed for 2nights. This hotel is very closed to Grand via station and other main stations. You can even walk to Sol station. It was less than 10 min walk from hotel. Staffs are friendly, and gave us a city map and many informtion about restaurants and places to visit. Room was clean and modern. Breakfast was also very nice. You can have various brinks and food. But, quality of shampoo was terrible....
5 out of 5
Recommended
for Everyone
by A verified traveller

Room with a view

Posted 10-Aug-2015
We have arranged the hotel through Expedia and as a VIP member we got upgraded to a superior room and it was fantastic. The hotel itself is centrally located within walking distance to shops and monuments. The staff is very attentive and help. A great place to stay. We had a good time and thank you.