Ratings based on 611 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
Good hotel clean and very good location. Nice staf, nice breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York City

Great Hotel in Great Location

Posted 4-Feb-2017
Pros: Friendly staff. Large clean modern rooms. Nice views of the street with small balcony for a few dollars above an interior room. On site Restaurant.
Cons: There is a set of 3 stairs between check-in and elevators that could use a ramp to assist with wheeled luggage to get up stairs. An extra floor lamp.
Location: Great location!!! Walking distance to everywhere you would want to go.
Hotel and staff were excellent!!! Property located within walking distance of restaurants and retail. Although they have modern lighting in room they would benefit with an extra floor lamp for brightness for business travelers.
5out of 5
Recommended
for Everyone
by A verified traveller fromTexas

Lovely hotel on Gran Via, walk to everything!

Posted 28-Jan-2017
We recently stayed here on our last night in Spain and we were somehow upgraded to a room with a private jacuzzi! We couldn't believe it. It was so amazing and beautiful, we had the most perfect last night of our vacation. Madrid is a magical city. Thank you to the staff for a beautiful stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2017
Pros: Det var rent och hade bekväma sängar. Bra med inglasad balkong då vi hade barn med. (Alla rum har inte det.)
Cons: Tunn och extremt ljudotät skjutdörr till toaletten. Vore skönt att kunna låsa den ordentligt... Jag kan dock ha överseende med denna brist.
Location: Man kan shoppa och besöka flera sevärdheter, allt med promenadavstånd.
Fint hotell nära affärer och sevärdheter i staden.
5out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 12-Jan-2017
Pros: Everything
Cons: Nothing
Fantastic location, very helpful staff, superb European Breakfast!
5out of 5
Recommended
for Everyone
by A verified traveller fromLancashire

Top class hotel

Posted 3-Jan-2017
We recently stayed here for 5 nights over New Year. The hotel is lovely. Centrally situated for everything. Our room was spacious, comfortable and clean. Breakfast was very good with the usual cereal, bread, fruit etc and a choice of eggs different ways cooked to order. But it's the staff here that make the hotel what it is. They are so professional and friendly. We enjoyed our stay very much and would go back again.
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York

New Year's In Madrid

Posted 2-Jan-2017
Pros: Love the staff and they make great drinks!
Cons: The bed was a bit too solid.
Location: Plenty to do in Chueca, close to Callao and several other places to visit. Close to Prado museum, Plaza de Cibeles, not far from the train station
I have stayed at this hotel on several occasions. It has always been a great place. Wonderful staff, great location.
4out of 5
Recommended
for Everyone
by A verified traveller fromC

Cumplio mis espectativas. Repetiria.

Posted 23-Dec-2016
Viaje relampago a Madrid con bebe y me dieron un upgrade de habitacion doble a una suite. Escoger preferiblemente habitaciones elevadas por tema de insonoridad. No contratamos desayuno ya que su buena ubicacion permite ir a desayunar caminando. No dispone de parking propio, pero el parking de Sevilla esta a 50 metros y cuesta 26€ dia( te hacen un pequeño descuento por ser cliente del hotel).
5out of 5
Recommended
for Business Travellers
by A verified traveller fromJapan

満足

Posted 12-Dec-2016
Pros: 部屋、朝食
Cons: 特になし。
Location: 非常に便利。
部屋も広く、朝食もおいしかった。立地が、GRANVIA通り沿いで、多少うるさいが、気にはならなかった。
4out of 5
Recommended
for Everyone
by A verified traveller

Muy buena hubicacion

Posted 1-Dec-2016
Muy recomendable el hotel, todo muy bien excepto que aparte del desayuno bufete que es bueno, si llevas niños hay que salir a buscar donde comer, ya que el restaurante es más bien tapas bar cafetería y no hay nada apto para niños, esthet sugiero modificar el menú para que sea más familiar.