Title: Colonnade Hotel London - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Colonnade Hotel London Victorian hotel with a 24-hour front desk and a coffee shop ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/7244a163.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/0a6fef00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/5aca4399.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/dad73c1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/bc0e74ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Colonnade Hotel London, near Hyde Park, offers a peaceful garden and sunny terrace. Guests can savor British dishes at Polo Terrace or enjoy coffee in the café. Multilingual staff assist, and amenities like luggage storage and property-wide WiFi ensure a smooth stay. 5.6 ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Breakfast available - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=84048&PinnedHotelID=84048&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Classic Double Room](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/6d437a5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Sofa bed Soundproofed rooms Individually furnished Individually decorated Air conditioning Heating Blackout drapes/curtains - 129 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/5f2c0f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony or patio Soundproofed Individually furnished Fireplace Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Balcony or patio Fireplace Soundproofed rooms Individually furnished Air conditioning Free cribs/infant beds - 215 sq ft - City view - Sleeps 3 - 1 Double Bed ![Junior Suite](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/a7ec98fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Free cribs/infant beds Balcony or patio Separate sitting area Fireplace Soundproofed rooms Individually furnished Individually decorated - 301 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Suite](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/34b9aba2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony or patio Separate sitting area Soundproofed Individually furnished Fireplace Air conditioning Free cribs/infant beds Mini-fridge Balcony or patio Separate sitting area Fireplace Soundproofed rooms Individually furnished Air conditioning - 377 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Single Room | Private kitchen](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/9a4b4602.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Individually furnished Air conditioning HDTV Hypo-allergenic bedding Premium bedding Sofa bed - double Blackout drapes/curtains Soundproofed rooms Individually furnished Air conditioning Blackout drapes/curtains Hypo-allergenic bedding available Sofa bed - 36 sq ft - Sleeps 1 - 1 Twin Bed ![Basic Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/d0ad6560.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Double Bed ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Sofa bed - double Blackout drapes/curtains Soundproofed rooms Individually furnished Air conditioning Blackout drapes/curtains Hypo-allergenic bedding available Sofa bed - 97 sq ft - Sleeps 2 - 1 Double Bed ![Standard Double Room](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/22088497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Sofa bed - double Blackout drapes/curtains Soundproofed rooms Individually furnished Air conditioning Blackout drapes/curtains Hypo-allergenic bedding available Sofa bed - Sleeps 2 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/f6b497af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Individually furnished Fireplace Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Sofa bed Fireplace Soundproofed rooms Individually furnished Air conditioning Free cribs/infant beds Blackout drapes/curtains - Sleeps 3 - 1 Twin Bed and 1 King Bed ![Club Room](https://images.trvl-media.com/lodging/1000000/90000/84100/84048/f1c719c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Fireplace Soundproofed rooms Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 183 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/46000000/45870000/45864400/45864335/42a448ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Londoner London City Centre - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 986 reviews CA $750 CA $900 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/London-Hotels-The-Londoner.h45864335.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=a5cfb037-97db-4cc2-8f57-e67ac80ead41&top_cur=CAD) Ad ![Garden](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/785c0584.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM London Bankside London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,002 reviews CA $187 CA $224 total includes taxes & fees Nov 16 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Colonnade-Hotel-London.h84048.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Colonnade-Hotel-London.h84048.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.52418%2C-0.18425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UDfOVLVoiopozE49BsDftqb1vv8=) 2 Warrington Crescent, Little Venice, London, England, W9 1ER #### What's nearby - Lord's Cricket Ground - 15 min walk - 1.3 km - Hyde Park - 5 min drive - 1.8 km - Marble Arch - 6 min drive - 2.4 km - Oxford Street - 8 min drive - 3.0 km - Kensington High Street - 10 min drive - 3.0 km #### Getting around - Warwick Avenue Underground Station - 2 min walk - London (QQP-Paddington Train Station) - 15 min walk - London City Airport (LCY) - 56 min drive #### Restaurants - ‪Café Laville - ‬9 min walk - ‪Hero of Maida - ‬5 min walk - ‪The Warrington - ‬4 min walk - ‪Real Drinks - ‬1 min walk - ‪Waterside Cafe - ‬6 min walk ## About this property ### Colonnade Hotel London Upscale boutique hotel near Lord's Cricket Ground A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Colonnade Hotel London. The on-site restaurant, Polo Terrace, features British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. You'll also find perks like: - English breakfast (surcharge), babysitting (surcharge), and multilingual staff - A front-desk safe, a 24-hour front desk, and 1 meeting room - Luggage storage and an elevator - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. More amenities include: - Hypo-allergenic bedding and sofa beds - Bathrooms with designer toiletries and showers - 28-inch flat-screen TVs with premium channels and DVRs - Coffee/tea makers and daily housekeeping ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; British cuisine](https://images.trvl-media.com/lodging/1000000/30000/26200/26145/34d040dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Tara Hotel London Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 7.6 Good 3,341 reviews CA $130 CA $156 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=26145&PinnedHotelID=26145&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/970000/969800/969760/92f1ac8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Crown London Cricklewood - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.6 Good 1,015 reviews CA $138 CA $166 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=969760&PinnedHotelID=969760&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1410000/1402900/1402870/db37765e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royale Hyde Park London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 1,844 reviews CA $168 CA $202 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1402870&PinnedHotelID=1402870&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room (Windowless)](https://images.trvl-media.com/lodging/1000000/10000/7300/7238/2237ecba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Park Hotel London City Centre - Free WiFi - Breakfast available - Business services - Bar 7.4 Good 2,258 reviews CA $132 CA $158 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7238&PinnedHotelID=7238&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,312 reviews CA $159 CA $191 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9577114&PinnedHotelID=9577114&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/65900/65802/d5cb9aba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stamford Bridge Hotel London Hammersmith and Fulham - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,878 reviews CA $125 CA $150 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=65802&PinnedHotelID=65802&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/590000/580400/580346/4563dc68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Hotel London City Centre - Free WiFi - Game room - Breakfast available - Business services 7.2 Good 1,098 reviews CA $126 CA $152 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=580346&PinnedHotelID=580346&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/30000/26100/26035/14779728.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Olympia London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 7.8 Good 1,089 reviews CA $158 CA $190 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=26035&PinnedHotelID=26035&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (GBP 13 per person)](https://images.trvl-media.com/lodging/38000000/37640000/37632000/37631981/387d568b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Point A Kensington Olympia London City Centre - Free WiFi - Air conditioning - Breakfast available - 24/7 front desk 8.2 Very good 1,600 reviews CA $110 CA $132 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=37631981&PinnedHotelID=37631981&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/16000000/15120000/15118100/15118023/23915747.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Plaza London Park Royal Ealing - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,002 reviews CA $138 CA $165 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15118023&PinnedHotelID=15118023&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Polo Terrace ### Family friendly - Babysitting (surcharge) - In-room sofa bed - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - Elevator ### More - 1 building - 4 floors - Built in 1865 - Designated smoking areas (fines apply) - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 28-inch flat-screen TV with premium cable channels - DVR - iPod dock ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Individual furnishings - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 20 Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: GBP 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 50.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 25 per night We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately GBP 17.95 per person - Early check-in fee: GBP 20 (subject to availability) - Late check-out fee: GBP 20 (subject to availability) - Rollaway bed fee: GBP 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Colonnade Hotel London Colonnade London The Colonnade London England The Colonnade London Hotel London The Colonnade Hotel London The Colonnade Hotel London The Colonnade London England The Colonnade Colonnade Hotel London Hotel Colonnade Hotel London London Colonnade Hotel London Hotel London ## Frequently asked questions ### Is Colonnade Hotel London pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Colonnade Hotel London? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Colonnade Hotel London on Nov 30, 2025 start from CA $115.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Colonnade-Hotel-London.h84048.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Colonnade Hotel London? > Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 20 (subject to availability). ### What time is check-out at Colonnade Hotel London? > Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability). ### Where is Colonnade Hotel London located? > Located in City of Westminster, this boutique hotel is within a 15-minute walk of Paddington Central and Lord's Cricket Ground. Hyde Park and Kensington Gardens are also within 1 mi (2 km). Warwick Avenue Underground Station is only a 2-minute walk and Maida Vale Underground Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Colonnade Hotel London Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 8.6 Location ### 6.4 Staff & service ### 4.6 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 132 8 - Good 234 6 - Okay 174 4 - Poor 187 2 - Terrible 284 ### 4/10 Poor #### Julia Nov 6, 2025 Disliked: Staff & service The property was fine to crash for the night after a work event. The worst part of the stay was the check-in. It felt more like a customs interrogation in Eastern Europe than a hotel check-in! ##### Julia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alicia Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely Colonial type decor, friendly staff, great history of building. Pity cooked breakfast wasn’t available. ##### Alicia Stayed 3 nights in May 2025 ### 8/10 Good #### Denis Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bigroom. Bright and clean. Good continental breakfast with plenty of choice. Staff cheerful, pleasant and helpful. ##### Denis Stayed 1 night in Jun 2025 ### 6/10 Okay #### Eduard Jan 14, 2023 Liked: Staff & service Dated hotel in a beautiful location. ##### Eduard ### 2/10 Terrible #### Ben Jul 31, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### disgusting room with rude staff the room I was put in stank. the ceiling was covered in browning water marks that looked like there was a significant leak from above. I was woken to the sound of a heavy drip in the room, right next to my luggage. when I checked out the member of staff tried to charge me for breakfast even though my booking states it is included. when I argued my case he got visibly annoyed and walked off saying "you're done here". i couldn't believe the state of the room, but there was no chance to speak to the staff in the morning after the altercation over double breakfast charge. ##### Ben Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Joel Aug 31, 2023 Liked: Cleanliness, staff & service, amenities Nice staff Good room I’ll be back ##### Joel ### 2/10 Terrible #### Tina Danae Dec 5, 2024 Shabby and in disrepair! ##### Tina Danae Stayed 1 night in Dec 2024 ### 8/10 Good #### Freya Jun 14, 2024 Liked: Cleanliness, staff & service, room comfort #### Good value Old fashioned hotel with comfortable beds and a hospitable reception. Could probably do with a lick of paint, but I like older properties and it's a lovely building. ##### Freya Stayed 1 night in Jun 2024 ### 8/10 Good #### Quentin Oct 17, 2024 Liked: Cleanliness, staff & service Location was great in terms of transport links. Staff were very nice and the building looked lovely. Our room needed some attention in terms of updating the bathroom which was very tired looking and not functioning particularly well. But everything was clean and it served its purpose. Would stay there again. ##### Quentin Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### hossein Apr 3, 2023 Liked: Staff & service, property conditions & facilities Beautiful, spacious room ##### hossein Stayed 1 night in Apr 2023 ### 8/10 Good #### Johan Sep 15, 2024 Liked: Cleanliness, staff & service We love this charmful slightly older buildings, they may not be all smooth metal and glass and may have shaky internet. But the staff was great, very friendly and helpful and the building itself a beautiful old lady. Also - great communications, with subway and bus stops on the corner. ##### Johan Stayed 2 nights in Sep 2024 ### 6/10 Okay #### RODERICK Aug 11, 2024 Liked: Cleanliness, staff & service I’ve stayed here before and will again but this visit was only average. A nice room but up two flights of stairs and across an exterior walk way! Then the water pressure was very poor. This is a nice hotel. Great area. Convenient and nice staff but stay in a room on floor 2 and below !! ##### RODERICK Stayed 1 night in Aug 2024 ### 4/10 Poor #### Morgan Jul 31, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Just wasn’t what was advertised, very run down. But was really close to public transport which made it really convenient. ##### Morgan Stayed 15 nights in Jul 2024 ### 8/10 Good #### James May 29, 2025 Liked: Cleanliness Disliked: Staff & service, amenities This property has had a bunch of negative reviews so I thought it would be worth adding my experience. Overall it is good. Our room was the "garden suite". It was a large room with a comfortable enough bed, some old and battered armchairs (think shabby chic). The bathroom was large. Checkin was delayed because the maintenance person hadn't fixed the shower that the previous guests had reported as being faulty. Despite this he still didn't fix it properly as it was either dangerously hot or cool. Reported to management who promised to get the mixer replaced but they didn't do it in the week i was staying there. So to sum up. It is a quaint building, well located and in a safe area. Staff really don't care about the guests and service is poor so if something goes wrong it is unlikely they will deal with it. ##### James Stayed 7 nights in May 2025 ### 6/10 Okay #### Phoebe Aug 28, 2024 Disliked: Staff & service, amenities, property conditions & facilities While they have updated some rooms, the room we were given was dank & smelly. The staff had a very laissez faire approach to customer service. ##### Phoebe Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Boyd Jul 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities False photos and review ##### Boyd Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Diane Dec 17, 2024 Awful room ..complained ..given an another awful room ..3rd room had stains all over carpet ..none of the tv’s worked ..shabby run down hotel ##### Diane Stayed 1 night in Dec 2024 ### 8/10 Good #### Liisa Jun 27, 2023 Liked: Staff & service, room comfort Location was great! Hotel itself is very dated, but nice. Could be renovated. Breakfast was good, but I missed eggs for breakfast. Staff was friendly and helpful. They even helped me with something, that was entirely my own fault. That was amazing service. ##### Liisa Stayed 4 nights in Jun 2023 ### 6/10 Okay #### William Aug 27, 2024 Liked: Staff & service Disliked: Property conditions & facilities There was a weird smell travelled back on my clothes, like a strange damp smell. The property could do with a refurb. The locks on the doors are so tricky too, spent a bit each day before I left making sure it was actually locked. The staff are amazing though, very nice and the location to the tube is very handy. The bed linen was clean and had a good nights sleep. ##### William Stayed 2 nights in Aug 2024 ### 8/10 Good #### Jocelyn Jul 4, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### One night stay Hotel looks great from outside, 2 minute walk to tube station. Quaint little shops around the corner & great coffee shop. Receptionist welcoming & friendly. Large room, very clean with good facilities. Unfortunately holes in curtains when drawn, threadbare carpet, bed mattress springs were broken & had to sleep sideways to avoid. Overall very dated, mishmash furniture & very much in need of some TLC around corridors & room ##### Jocelyn Stayed 1 night in Jul 2024 ### 8/10 Good #### DUANGRAT Jan 5, 2024 Liked: Staff & service #### Hotel near tube If u expected new modern and clean this hotel is not the answer, this hotel is old European style , vintage and classy with good friendly staffs, please note this hotel has no proper elevator so if you dont want to climb up too high so dont request for high floor. Location is great Only2mins walk to the tube station zone2. Overall 7/10 good experience here ##### DUANGRAT Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Verified traveller Aug 8, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend This is a very old hotel & the room had a bad small & the bed was very uncomfortable. I don’t know who gave the high rating which led to my stay, but I regret the money spent - very bad experience. ##### Verified traveller Stayed 1 night in Jul 2024 ### 2/10 Terrible #### William Jul 14, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very rude staff wouldn’t rush back ##### William Stayed 1 night in Jul 2024 ### 4/10 Poor #### Diane Jul 6, 2024 Liked: Staff & service Disliked: Property conditions & facilities Hotel rooms were in need of refurbishment , smelt of damp, paint coming off walls because of damp, hole in bathroom door, toilet roll holder broken, stains on thread bare carpets. Bath bubbled most of the night to do with plumbing. Towels missing from bathroom. Big bedroom. ##### Diane Stayed 1 night in Jul 2024 ### 4/10 Poor #### Verified traveller Jul 23, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Needs updating throughout and made comfortable Disappointed wish I had the option to cancel. The breakfast was beyond awful. ##### Verified traveller Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)