Chambres dans un hébergement Best Western à Lockport

« I pre paid for a non smoking room. I called early in the day to let them know I would be a late check in due to a concert. We get there at 1am. They sold my room. I was forced to take a nasty smokers room. It smelled!!!! The door to the bathroom did not close. I have stayed here before in the non smoking. But never again. »

« Cet hotel est d'un niveau très moyen qui ne correspond pas à la qualité attendue d'un best western. Il serait entièrement à rénover »

« Everything was great!!! »

« The duvet/comforter was dirty, asked for a replacement, he did know what it was and gave us another blanket which had small holes. The bed was very uncomfortable. The fan in the bathroom was so loud. My comment about the breakfast area is that it was very small and cramped, the 4 chairs to each table, chairs we too big for the tables. Very disappointed as I we had 4 rooms reserved, one of our guess were put in room 110, which is between the outside door, the inside door, stairway and the only...

« Welcoming people at the front desk. Italian, Chinese, Japanese and burger restaurants close to the hotel. Good breakfast. I could enjoy a footing in the Fullersburg woods forest preserve, just 2 miles away from the hotel. Only a single remark: the noise of the ventilator in the bathroom which was really high. Thank you! »

« Très chouette hôtel, personnel très agréable, lobby et parties communes récentes et bien entretenues. La salle de sport est petite mais suffisamment bien équipée. Le seul point négatif est la distance en transports en commun du centre de Chicago, sinon tout est parfait. »

« Great customer service and the room was super cleaned. Thank you »