Auberges à Libertyville

« comfortable beds, very clean hotel, breakfast was good. Upon arrival later in the evening after a long day of driving, there was a sign on the desk stating they would be right back. I waited about 5 to 10 minutes for someone to show up. I don't have a problem with that, however, when they did, it was two staff members that had been off together when one of them could have stayed at the desk. Otherwise a great stay! »

« Breakfast ok but not outstanding. All staff helpful. Bar cocktails excellent. Restaurant food delicious but multiple options on menu were NOT available, disappointing. LOUD Large group dominated restaurant at night, lobby once restaurant closed, then breakfast room. »

« Great service, room, amenities, and personnel. Management was engaged and very personal. »

« Under remodeling. Call directly to locate a room that is finished. We did not and got a room that was reported to only be missing an bedside table. The rest was done. NOT. Missing curtains, the closet had no door or rack to hand clothes., The curtains were missing the dark out curtain, so we had parking lot light beaming in all night!. Dared to check breakfast. Though it was 6:30, the meal looked bare and over warmed. My wife and I did not shower or use anything else in the room, we just...

« maintenance needed in room. Silver dollar size shower head. Desk chair was in need of repair. Biggest problem was I booked a king nonsmoking -accessible through the web site and paid for it at booking. When I arrived , we were placed in a King -non smoking regular. Not what I booked. Duty clerk said booking was for a standard not an accessible room. Stated they had already booked the accessible room for another lady. I'm not a fan of bait and switch schemes and have reasons to book an...

« Noisy! 2nd floor rooms have hard floors, good luck getting sleep. »

« They have improved so much over the past several years. We stopped staying there about 5 years ago. I am very happy we tried them again. It’s a nice place, the building is older so it has extra character. We will stay there again »