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"Overall excellent stay and beautiful property with numerous amenities. Check in was easy but had mixed experience with check in and check out. Initially first woman who checked me in was lovely but second woman who showed me to my room and later in my stay checked me out was oddly cold and almost infriendly. This woman didn’t ask about my stay at check out—just blankly checked me out. Not a big deal but this varied from the exceptional service and warmth of other hotel employees. Porters and bag attendants were exceptional. Rooms and breakfast are great. Greek restaurant on-site was mediocre for dinner but had decent lunch options. One other odd note was lack of activity on Sunday evening when the beach bar was closed, which is one of the few social/entertainment options at the resort besides on-site restaurants. "

"Amazing hotel with a great service. Will definitely come back there . Staff is incredibly polite and very customer oriented . They tried their best to accommodate any of our requests . You always get some delights delivered into room. "

"We have had an amazing experience in Phos Hotel. Great service, people at the hotel were always smiley and willing to help you. Breakfast was great and there is option to also have a drink or eat at the bar of the main pool. The swim up hotel room was TOP. Silent, clean, great pool… I would have never left. We 200% recommend this hotel! Additionally there are many restaurants in the area at walkable distance so no need to take the care every day to go out for dinner, unless you want to go to Chania."