6/10 – Acceptable
Deanna K.
30 juill. 2025
Points forts : Propreté
First of all, I hope that the property owner reads this. There were goods and bads to our stay here. First the goods – the property was clean. The one bed was comfortable, and the unit size was as described. Now the bad – false advertising on proximity to the ocean. Photos in advertising are not what you see from the unit. Instructions for entry into the unit are confusing. Main bathtub was filthy when we arrived. Hide a bed did not have blankets so our family had to sleep under multiple sheets for the first two nights. The sleeper sofa is ancient. The coffee maker did not work at all, and there was no description of what kind of coffee maker there was so we weren’t prepared. There is a barbecue, but when we went to use it, there was no hose connecting gas to the barbecue. Lighting down the stairs to the unit is inadequate the sooner or later someone’s going to trip and fall. In the welcome folder there is described two key fobs to be used, however, there are no key fobs. The welcome packet is so old that it has the original Wi-Fi user name and password, and then one written on a piece of paper and stapled to the folder. The pictures in the master bathroom have mold on them. Now the worst part of the entire visit. We went through what could’ve been the worst natural disaster since hurricane Ewa. We never received one phone call asking if we were OK or if we needed anything. Shameful. We will not be staying here again. Safety of your guests should be your top priority.
Deanna K.
Séjour de 5 nuits en juillet 2025