Ratings based on 517 Verified Reviews

2.9 out of 5
41% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromalabama

terrible

Posted 15-Feb-2017
Pros: nothing
Cons: everything
Location: nothing
really bad, smelled bad, bathroom had black all over the tub.
1out of 5
by A verified traveller fromBristol, TN

Old hotel, not updated, Non-Smoking had ash tray.

Posted 27-Nov-2016
Pros: They did take pets for a fee.
Cons: Smoke smell removed from room, but that would take a complete remodel to get the smell out.
Location: Good location, close to eating places.
I knew this was an old Hoiiday Inn, but expected it to be in better condition. First thing when entering Non-Smoking room was the smell of cigaretes (horidble for a non smoker). There was even an ash tray on the table between the beds. There were no blankets on the beds, only a very thin type of cover, and a sheet. Beds were old an worn out. Full size beds, and not queen. Too small for 3 adults, so I rented the adjoining room just to have a full size bed each. The restrooms do not have an exhaust fan. Could not remove restroom odors, and when showering water would drip off of the mirror. The main reason that I chose this hotel is that it took pets. $25 for first night and $10 for each additional night. I do not mind paying that, but there is no way our small dog could have done anything to make this room less desirable for someone else. Definately will not stay here again, and I have relatives in the area that we visit.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Nov-2016 on Hotels
2out of 5
by A verified traveller fromAR

Average stay

Posted 14-Nov-2016
Pros: Comfortable beds, mostly clean room, location was close to the interstate, close to several restaurants, breakfast hours were good
Cons: No extra toilet paper, no phone in the room and the manager told us to "call the front desk next time if we needed something", broken alarm clock. Our friends did not have towels or a shower curtain in their room. The waffle iron was broken at breakfast and the batter ran out all over the table.
Location: Near Cracker Barrel
1out of 5
by A verified traveller fromBenton, AR

This place was disgusting. It was absolutely nasty

Posted 14-Nov-2016
The hotel smelled musky & old, the carpet was so dirty I wouldn't take my shoes off, the tub had bugs & hairballs all over the bottom & the toilet had not been cleaned in forever. I stayed about 10 min & asked for a refund & they refused so I booked another room at a different hotel & just lost the money I had spent. I honestly thought I would get bed bugs staying there.
1out of 5
by A verified traveller fromUS

Dirty, smelly,stained

Posted 8-Nov-2016
Pros: The front desk clerk was cheerful and that was the only good thing about the stay.
Cons: If I had not arrived after 11:00pm and been exhausted, I would have turned around and walked right back out. The stench of smoke (in a non-smoking room) hit immediately upon entering the room. There were stains on the wall and ceiling, paint chipping, cobwebs in corners. I got up early to check out as soon as possible and fins a new hotel.
5out of 5
Recommended
for Everyone
by A verified traveller fromUS

Posted 7-Nov-2016
The staff is so friendly, excellent customer service! It would have been great if the whirlpool was working and if the rooms could have been bigger! Overall we will definitely stay here again!!
2out of 5
by A verified traveller

Housekeeping???

Posted 7-Nov-2016 on Hotels
The staff were friendly. There were Dorito's on the floor from previous guest and a broken lamp shade on the clothes rack. The bath tub had black stains. Bed was clean and comfortable though.
1out of 5
by A verified traveller

rated a 3 star but is more like 1.5 star

Posted 1-Nov-2016
Cons: Expedia could look at the hotel before putting a star rating on a hotel.
Water coming out of bath faucet was light brown, look like rusty water. The chair in the room was broke.
1out of 5
by A verified traveller

old and falling apart

Posted 25-Oct-2016
Everything needs updating....walls are so thin you can hear the people next to you talking. Pool was terrible...paint on floor had big chunks coming up and hot tub was not working...should be closed for renovations!