Search Castles in Jesmond Dene from CA $96

"The grounds and room were nice. The hotel staff could’ve been a little more attentive but they were adequate. I would not say “above and beyond” but I wasn’t really expecting that as I am not a frequent guest at this casino."

"Staff are really nice. "

"Everywhere was clean and tidy: the room, lobby, pool area, cafe. The staff was gracious and authentic. I felt so welcome and will definitely return."

"Outstanding!!!"

"The accommodated and early check in and amenities have expanded since my last few stays. It’s in a quiet area, close enough to SD but affordable "

"I've stayed here twice and got tv remote controls that don't work. "

"Check in was very easy staff was friendly enjoyed the stay very much. Pool area was fun servers and staff were very helpful and friendly. Looking forward to my next visit."

"Bummed that they closed to slide for being unclean "

"We had a feeling something wasn’t right from the moment we checked in. The front desk employee quietly mumbled “ocean view” and seemed noticeably nervous while giving us directions to our room. Once we got there, it became clear why, our so-called ocean view was extremely limited and mostly overlooked a park. We returned to the front desk to address the issue, expecting a reasonable solution. Instead, we were told that we "did" have an ocean view, despite the obvious discrepancy. We requested either a room change or a partial discount, but neither was offered. There was also no effort to provide any future accommodation or goodwill gesture. Overall, the experience was disappointing, particularly due to how the situation was handled."