Find Hotels by Four Seasons in Hercules from CA $701

"The hotel needs to be updated the photos make the hotel look way nicer than what it really is. Water took a while to get hot in the shower, the toliet is older and the overall cleanliness of the room wasn’t the best. "

"It was frustrating when I checked in and the only information I received at all was how I could upgrade to a different room. Since the room was extremely basis or standard looking and with zero view of the city, I felt it was just a money grab. I did really appreciate that I received a refund. I received no info what so ever about the amenities at the property at time of check in. My patio had cigarette butts and other trash on the ground. Other than these issues, my stay was quite pleasant. Thanks!"

"Clean room"

"Good location, expensive parking and breakfast (it's a full buffet) - but you can usually get a "discount" when reserving thru a 3rd party. Overall good value for the city."

"Great property in a great location. Self parking is affordable and convenient."

"I like this place"

"Great little hotel in the heart of San Francisco. Close to Chinatown and good bars and restaurants."

"The check-in process was not great. We had stayed here before so were surprised by this most recent experience. The line was long and staff members few so it took over half an hour. The room number on the key sleeve was not written well so the keys did not open the door we thought was our room. We went back to the front desk and another person recoded the keys. Went back to the room; opened the door; and found it was occupied by someone else. Fortunately, no one was in. We were so horrified that we opened someone else's door. Went back to the front desk a third time and that was when they discovered the room number on the sleeve was not well written. They also did not assign us a room with the view of the marina, as we had requested and paid for. So after three tries, we finally got the right room. The property needs upgrades and while the location is great, we would not likely return again. Thanks."

"Hard to find parking around area, though smooth experience"