Find hotels near Freeport's Nautical Mile, Freeport from CA $117

"Ordered a room with a hot tub that didn't work and never got fixed. Manager said he would get it fixed or change our room - never happened. The hot water dribbled out of the faucet, while the 2 sinks and the shower worked fine. Door had gaps (up to 1/2") around it. Both televisions had to be fixed to play. The thermostat on the heater did not shut it off. The floor transition strip to the hot tub area was a trip hazard, and they had to replace the hair dryer. On the 3rd day of our 4 night stay, the assistant manager (Suki?) agreed to refund me the difference between a regular room and our room. He gave me a form that shows a refund for the difference - $164.42. Imagine my anger when I saw my credit charges, and they took it off, AND put it back on my bill - charging me the full amout that I had booked. I left early on the 26th, and no one was at the front desk to give me a final receipt. I'm a retired Quality Manager as well as having been a Secret Shopper and have dealt with customer satisfaction all my life. I have to say the manager has a very poor attirude towards customers and it showed in his interactions with customers as well as his facial expressions and body language. Most of the staff acted similarly. I have to admit that the man who checked us in, and the assistant manager were very congenial. I lived in the area 1/2 of my life and passed this hotel many times over the years. My assessment then as it is now - It's a place I wouldn't want to stay at."

"1 Night stay for a nearby (walking distance) event, so served the need. Good enough to stay again since other options in Merrick/Freeport are worse. Had to climb outside stairs in the rain, modest room, but comfortable bed and slept well. Next booking will try and get an Inside Room if available"

"Terrible nasty dirty Mold Box springs have stains No grass or public area "

"I really enjoy myself. It was like home away from home. The host was very accommodating. The space was very inviting and relaxing."

"We had a wonderful stay. The house was well stocked with everything we needed and more, and the location was ideal for our plans. It made our trip stress-free and enjoyable. Highly recommend!"

"The house was excellent. It was obvious the owners put a lot of work into making the place feel warm and welcoming. "

"The unit did have roaches and needed cleaning before i brought my son in. The atove also broke but was replaced the next day "

"It was clean inside Mattress was like a old spring board very uncomfortable and noisy The alleged third bed was a roll up yoga mat in the closetNone of the appliances worked There was no parking space at apartment There was a hand of young adults hanging outside the apartment both night s I was thee drinking and being very noisy until 3 or 4 am Leaving a mess all around my vehicle that I had to go out at 9 at night and move from down the street back to in front of apartment So it was not a quiet comfortable place It was in a very poor part of the cityAnd overall not even close to the value of 200 dollars a night to stay I would never stay there again or would I recommend it to anyone Especially older people as the staircase leading to second floor is extremely steep "