Luxury Hotels & Resorts in State of Mexico

"great access to restaurants/stores that are within the Hotel/shopping mall."

"Nice "

"Serene vibe, great location, spacious rooms, great staff."

"Was a great experience, we love it. "

"Los elevadores rara vez sirven bien. La chapa también falló "

"The hotel was nice and comfortable, we had a good stay. The room was clean but it would have benefitted from warmer/thicker sheets in the beds. The service was good but the instructions for the use of the jacuzzi were unclear so we were unable to use it."

"rooms basic like monastery but extensive grounds with lake, $5 uber to pyramids and commercial areas, otherwise isolated. Staff friendly, speaking only Spanish. only restaurant quite expensive. Police academy on site: loud marching at 7a.m. abandoned sports center on site with bull ring & huge stadium & pools: strangely interesting "

"El cuarto era inaceptablemente ruidoso, toda la noche estuvimos escuchando carros pasar. A las 7:30 am empezaron a cortar el pasto y se escuchaba todo, al igual que a los trabajadores pasar caminando en la grava. Deberían avisar el nivel de ruido que manejan esos cuartos. La comida carísima y muy sin chiste; lo único que valió la pena, fue la atención de todo el personal, ahí sí excelente. "

"Hotel looks nice within the pictures, but when arriving and in the room it is a different experience. Our party was excited to use the pool/jacuzzi for our stay but turns out that it is under construction and was not notified of the construction going on during the mornings when they were renovating it. In the hotel room, the towels were no where near new - the towels had holes/ripped from side. The bed sheets also were no where near new as well - there also were holes visible. The draining system for the sink was also a mess, our sink would get flooded constantly when using it. There was no mini fridge or ice bins to keep our items cold although there was an ice machine. The safe was also not working in our room and other rooms we got for our stay. Our hotel room key would also get randomly decommissioned and would have to go back to the front desk to get it reactivated. I would not stay at this hotel or recommend anyone else to stay in the future. "