See all properties

Hyatt Regency Mexico City

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Enjoy meals in this stylish dining area with a central island and comfortable seating.
Relax in this inviting living room with a sofa set, coffee table, and comfortable armchairs.
Relax in our inviting lobby, featuring a comfortable seating area, unique pendant lights, and a traditional Japanese room divider.
Two single beds with white linens and dark headboards, a desk, chair, and table with a lamp, set against a backdrop of a city view.
Relax in style with sun loungers and tables on this tranquil rooftop lounge, offering a serene view of the surrounding greenery.

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Separate bedroom
  • 1001 sq ft
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Separate bedroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Single Beds (View)

Room, 2 Twin Beds (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine

BelAir Unique a Wyndham Hotel

Benito Juarez
  • Breakfast included
  • Spa
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 544 reviews
The price is CA $140
CA $167 total
includes taxes & fees
Jul 31 - Aug 1
BelAir Unique a Wyndham Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Luxury eco-certified hotel near Auditorio Nacional
Close to Parque Zoologico de Chapultepec and Paseo de la Reforma, Hyatt Regency Mexico City provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a facial, a massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff and location
Room features
All 755 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Childcare services, video-game consoles, and video games

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,835 reviews
The price is CA $297
CA $354 total
includes taxes & fees
Aug 9 - Aug 10
InterContinental Presidente Mexico City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Aug 3, 2025 start from CA $212.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Chapultepec Castle are also within 1 mi (2 km). Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 883 out of 1122 reviews
Rating 8 - Good. 145 out of 1122 reviews
Rating 6 - Okay. 44 out of 1122 reviews
Rating 4 - Poor. 21 out of 1122 reviews
Rating 2 - Terrible. 29 out of 1122 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, property conditions & facilities
In alll aspects is.exceptionnal.hotel, i loved.l
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco Javier Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Hermann

Liked: Amenities
It is an old building but they keep it in good shape. Staff was very professional and kind. Breakfast is fantastic! Sorroundings are good, many good restaurants and turistic places are walking distance.
Stayed 3 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, beware the overpriced room service with the mixed drinks! Breakfast is to come back for again and again. Excellent gym.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julissa

Liked: Cleanliness, amenities
Amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great service, location and breakfast. Good gym and pool. Great value in my opinion.
Stayed 3 nights in Jun 2025

10/10 Excellent

MANUEL VELAZQUEZ

Excelente
Stayed 1 night in May 2025

10/10 Excellent

ANA LUCIA

Liked: Amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options (Menu) Hotel should consider different type of food, soups. Food was not served hot as expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not as expected especially coffee not hot .
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best neighborhood of Mexico City.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing hotel. Staff very friendly. Rooms were newly refurbished and spotless.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco Jose

.
Stayed 1 night in Jul 2025

10/10 Excellent

Juanita M

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was helpful and place was clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal in the restaurant. We went to eat like around 9 pm. We ask if they still serving? They respond yes, we sat down, when we order a guy waiter started saying that some girl told him that in the menu some plate weren’t available to order because they have another group and the kitchen was busy taking care of them. This was very annoying and offensive
Stayed 4 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Always a pleasure to stay at the hyatt regency!
Stayed 4 nights in Apr 2025

2/10 Terrible

Gerardo Ivan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Customer service from staff was horrible, people were rude and not willing to help/assist on needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The gym and other amenities are really nice, and the area is very walkable. Although pricey, I’d recommend staying here!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing service! I left something in the room and Jessica found it for me and quickly was sent to the airport so I could take it back with me.
Stayed 4 nights in May 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
hotel situated in nice and safe area. The overall hotel infrastructure is acceptable. The staff was educated and helpful but far from be welcoming. Overpriced for the DF.
Stayed 2 nights in May 2025

10/10 Excellent

adriana

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 3 nights in Feb 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

RYANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and is close to everything.
Stayed 3 nights in Jan 2025