Search Apart Hotels in Des Moines

"I have stayed here at least 20 times and the staff has been great but this this time I could not even get an elevator to get the shuttle in the morning for several minutes and then the massive amount of visitors in the lobby area made it impossible to get breakfast and still make my shuttle to the airport. The shuttle left 1 minute early even though I had a reservation - the next one was 20 minutes and I needed to make sure I had plenty of time to make my flight. The front desk guy was extremely condescending and rude and said I should have just planned better and the shuttle would not wait one extra minute ever. I had to call an uber to go a few blocks .I have decided after staying there at least 20 times through hotels.com that I would stay at the Radisson if possible from now on. Coast Gateway should recognize who their return customers are - I hope to never experience this at a hotel again (I fly at least every 2 weeks in and out of SeaTac). "

"It was an excellent stay for the price point."

"Excellent location, clean, friendly staff"

"There was breakfast offered? No air, thin walls, directly across from elevator, cramped bathroom, no storage for toiletries and used towels. "

"Staff did nit communicate with us as they said they would."

"Excellent staff only exception was no bottle water in the room but I book an additional two days after my cruise"

"We were looking forward to this day. It looks like a beautiful hotel. I didn’t realize how far out it was from the airport though. We got into our first room 305, and we laid down and there’s a large floor ceiling curtains. They were blackout they’ll see a little bit of light under and in the middle. The register was reading 81 when they got in the room turned the AC down to 68 1/2 an hour it was 82 you waited and then a half an hour, it was 83 and by the time we called down to 84. We called down to the desk and let them know that the air-conditioning wasn’t working and they were gonna send someone up, and a few minutes later we got a call from the front desk to pack our stuff and come downstairs and they would put in a new room so we were put into 501. We put the air conditioner down right away and we did feel air coming in until the sun really started to go down it was nice in it but as the darkness happened the cooler. There’s not a lot of amenities in the room so I kind of miss that. Staff was friendly and helpful. I don’t know if I go to Seattle again that I would say there again it’s just too far from the airport. The best part of the day was the gentleman that took us by settle back to the airport super friendly and that made the right nice. The person who brought us at the airport for an hour, we called back and that there was a miscommunication and so they sent it again and it came in about 25 minutes so we sat outside for about an hour and a half in the heat."

"Helpful staff"

"Staff was very friendly and helpful. Location was walkable to many of Seattle’s attractions. Room was comfortable and clean. "