"Dusit Thani is definitely above the market standards for Phuket, yet quite reasonably priced (we came off season).
Our net-based hotel booking service made a significant error but, despite understandably sticking to its advertised no-refund policy, the hotel came up with a solution that was very acceptable to us and gave us a better holiday than we could have hoped for.
The included breakfast was world class and exceptional variety.
It is the staff that make or break a resort, and the staff...