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"Excellent service, made you feel like home"

"I had a great experience during my stay. I want to especially recognize Oliver at the reception for his outstanding service. He went above and beyond to help me sort out my reservation and made sure that my extended stay was properly approved with the agent. His professionalism, patience, and willingness to assist made the whole process smooth and stress-free. One small suggestion for the hotel: it would be wonderful to have halal food options on the breakfast menu"

"Good place to stay near bund "

"Excellent services 💞"

"Good service "

"Excellent clean spacious room, nice bath with shower and tub. Fantastic breakfast selection. Great service. Quiet and close to the Bund."

"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"Great Service, instead of Patina for breakfast I was advised to Upgrade which was actually cheaper. Got a high floor corner room with great views"

"great"