Lounge

Reviews of Divya Sutra Plaza and Conference Centre Calgary Airport

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 566 reviews" "
Rating 8 - Good. 166 out of 566 reviews" "
Rating 6 - Okay. 77 out of 566 reviews" "
Rating 4 - Poor. 49 out of 566 reviews" "
Rating 2 - Terrible. 55 out of 566 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jessika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable - great room for $75/night
Stayed 1 night in Apr 2024

10/10 Excellent

jigar

Travelled with family
Liked: Cleanliness, staff & service
Ty
Stayed 3 nights in Apr 2024

4/10 Poor

Tracy

Travelled with partner
Disliked: Staff & service
Staff was unfriendly, dishonest and rude. Very unhospitable environment.
Stayed 1 night in Apr 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for price and quality
Stayed 8 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Herman,We're glad to hear that you found our hotel to offer the best combination of price and quality! Providing excellent value and a comfortable experience for our guests is always our goal. We greatly appreciate your kind words and hope to continue exceeding your expectations in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

10/10 Excellent

KERI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good.
Stayed 18 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Keri,It's great to hear that you found our pricing to be reasonable! We strive to offer competitive rates while maintaining high-quality service and amenities for our guests. Your satisfaction is our top priority, and we're delighted that you found value in your stay. Thank you for choosing our hotel, and we hope to welcome you back again soon!Sincerely,Divya Sutra Management

4/10 Poor

Brad

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They are renovating, the taps weren't working great, the shower water had no hot water and the lever was seized. It was low priced so that was appropriate, but they have a lot of work to do to be considered a conference center.
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Darren,Thank you so much for the glowing review! We're glad to hear that you enjoyed your stay with us and that you found Divya Sutra to be a nice place. We strive to provide top-notch service and a comfortable environment for all our guests. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

6/10 Okay

Mark Andrew

My stay at Divya Sutra was good.
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Andrew,It's wonderful to hear that you had a good stay at Divya Sutra! Providing a positive experience for our guests is always our goal. If there's anything specific you enjoyed about your stay or any feedback you'd like to share, we'd love to hear it. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place. 2nd time staying here
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Lei,We're happy to welcome you back for your second stay at Divya Sutra! It's fantastic to hear that you enjoyed your first experience with us and chose to return. Your loyalty means a lot to us, and we're committed to ensuring that each visit exceeds your expectations. If there's anything specific you loved about your stay or anything we can do to make your next stay even better, please let us know. Thank you for choosing our hotel again, and we look forward to continuing to provide you with excellent service and hospitality!Sincerely,Divya Sutra Management

10/10 Excellent

Riju

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Riju,We're glad to hear that you had a great stay with us! Providing exceptional experiences for our guests is what we strive for, and we're thrilled that we succeeded during your visit. If there's anything specific that made your stay memorable or any feedback you'd like to share, we'd love to hear it. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Chintan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price room, clean, simple, good.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Chintan,We're glad to hear that you found our room to be a great value and that you appreciated its cleanliness and simplicity! Providing clean and comfortable accommodations at an affordable price is important to us, and we're glad that we met your expectations. Your satisfaction is our priority, and we're grateful for your feedback. Thank you for choosing Divya Sutra, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

2/10 Terrible

Navdeep

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room smells (stinky one) , bathroom sink is broken.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Navdeep,We appreciate your feedback regarding your recent stay. While we take all guest comments seriously, without specific details or evidence, it's challenging for us to address the issues you've mentioned directly. However, please be assured that we have strict cleaning and maintenance protocols in place to uphold the quality of our accommodations. Our team is always ready to address any concerns raised by our guests to ensure a comfortable and enjoyable stay. Your satisfaction is important to us, and we're committed to continuously improving our services. Should you choose to stay with us again, please don't hesitate to reach out directly with any concerns you may have during your stay. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

8/10 Good

Bonnie

Business traveller
Kids were screaming in the hallways. Staircases were dirty. A staff member was hard to understand. Room was nice. Beds were comfortable. Got what i paid for. If the price is a decent price i will be bacj.
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Bonnie,Thank you for your feedback. We are glad to hear that you found your room nice and the beds comfortable. Our team works diligently to maintain high standards of cleanliness and comfort throughout the hotel, and we are constantly striving to improve our services based on guest feedback. We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future. Sincerely,Divya Sutra Management

6/10 Okay

ravinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Ravinder,Thank you for taking the time to share your feedback with us. If there are specific areas you feel we could enhance to earn a higher rating in the future, we would love to hear your thoughts. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide a more enjoyable experience. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

2/10 Terrible

Christine

Disliked: Staff & service
Alina was rude, ignorant and snotty. The kind that pretends you’re not standing there waiting for her to acknowledge your presence. Manager was not around. Was turned away because I didn’t have a credit card and the hotel no longer accepts cash deposits. New policy since my last stay. Janitor on site attended to a spill and just pushed a mop back and forth with one arm. Had to spend 25 minutes on the phone with Expedia to get a refund, which will take up to 7 business days. Will never return.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Christine, Our Hotel Policy clearly states that we only accept credit cards for pre-authorized incidentals. We make sure to inform our guests of this policy both before arrival and upon check-in to ensure a smooth check-in process. Additionally, we want to emphasize that we do not tolerate verbal abuse directed towards our front desk staff. We make sure that our front desks are protected, ensuring the safety and well-being of our staff as well. Regarding your booking, it was prepaid through Expedia so we want to clarify that the funds are not in our possession, therefore any refund requests would need to be directed to Expedia. Should you require any assistance or have further inquiries, please feel free to contact us directly. Sincerely,Divya Sutra Management

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the tv. Channels kept going out. So i am guessing it's something to do with the cable.
Stayed 4 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Paul,We appreciate you sharing your feedback with us. We're delighted to hear that you had an overall positive experience during your stay. We take guest feedback seriously, and our team is actively working to ensure a seamless entertainment experience for all guests. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us.Sincerely,Divya Sutra Management

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Emma,Thank you for the perfect review score! We're glad that your experience with us was amazing. Providing exceptional service and ensuring our guests have a wonderful stay is what we strive for. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another amazing experience in the future.Sincerely,Divya Sutra Management

6/10 Okay

Jeff

Liked: Cleanliness
Website indicated continental breakfast. However hotel did not have one and they advised me that they were attempting to remove it
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Jeff,We would like to inform our guests that our complimentary breakfast offer is only available until February 2024 as part of a limited-time promotion. This information has been thoroughly updated across all booking platforms to ensure clarity and accuracy for our guests. Ensuring that our guests receive accurate information is a top priority for us. If you have any questions or require further clarification about any aspect of your stay, please don't hesitate to reach out to our team. Thank you!Sincerely,Divya Sutra Management

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and efficient
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Tina,We're delighted to hear that you had a positive experience with our staff! Providing friendly and efficient service is a top priority for us, and we're happy that our team made a positive impression on you. We'll be sure to pass along your kind words to our staff, as they'll be happy to hear that their efforts were appreciated. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

8/10 Good

Semona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent bed sheet quality!
Stayed 5 nights in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Semona,Thank you for your feedback! We're delighted to hear that you appreciated the quality of our bed sheets. Providing comfortable and high-quality bedding is important to us, and we're glad that you found our bed sheets to be excellent. We understand the importance of a good night's sleep, and we're pleased that our bedding contributed to your comfort during your stay. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

8/10 Good

Odunayo

Liked: Staff & service, property conditions & facilities
Quiet and peaceful
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Odunayo,We're happy to hear that you found your stay with us quiet and peaceful! Providing a relaxing environment for our guests to relax and unwind is important to us, and we're delighted that we could provide you with a serene experience. We look forward to welcoming you back soon for another peaceful retreat!Sincerely,Divya Sutra Management

10/10 Excellent

John Francis

Liked: Cleanliness, property conditions & facilities
Everything is awesome
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear John Francis,We're happy to hear that you had an awesome experience during your stay with us! Providing exceptional service and amenities is our top priority. We look forward to welcoming you back for another fantastic experience soon! Sincerely,Divya Sutra Management

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 25, 2024
Dear Darren,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team, as we strive to provide exceptional service to all our guests. We look forward to welcoming you back soon for another wonderful experience. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

8/10 Good

Robert

Liked: Property conditions & facilities
A good hotel that is about a $20 Uber from the airport.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Robert,Thank you for your feedback. It's fantastic to hear that our Divya Sutra's location is convenient for travelers arriving from the airport! We aim to provide easy access for our guests, and we're delighted that our proximity to the airport makes transportation seamless. Thank you for choosing us for your stay, and we hope to welcome you back again in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Right On the main arteries of the City's Roadways! Sundrige Mall, many Eateries, Shopping Opportunities, lots of Nearby attractions and Highways, Perfect for the Airport and, just a Great BLESSING of a Location!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Mark,Thank you for your feedback. It sounds like our location was perfect for your needs! Being situated on the main arteries of the city's roadways, near Sundridge Mall, eateries, shopping opportunities, and nearby attractions, makes it convenient for our guests to explore and enjoy everything the area has to offer. Additionally, our proximity to highways and the airport adds to the convenience of staying with us. We're happy that our location was a blessing for you, and we hope to welcome you back soon for another enjoyable stay!Sincerely,Divya Sutra Management

10/10 Excellent

KANIKA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and quite
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Kanika,Our goal is to create a one-of-a-kind experience for our guests, and we're delighted to hear that our efforts resonated with you. Whether you're seeking a quiet retreat or a unique getaway, we're here to provide an experience that exceeds your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit!Sincerely,Divya Sutra Management

8/10 Good

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet hotel.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Ira,We're happy to hear that you enjoyed the peaceful atmosphere of our hotel! Providing a quiet and relaxing environment for our guests is one of our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another serene experience soon!Sincerely,

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its awesome service
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Rishi,Thank you for your feedback! We're happy to hear that you enjoyed our service and found it to be awesome. Providing exceptional service is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your experience even more awesome, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

8/10 Good

Danielle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Danielle,Thank you for your feedback! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're happy that our team made a positive impression on you. We'll be sure to pass along your kind words to our staff, as they'll be happy to hear that their efforts were appreciated. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

8/10 Good

Daniel

Liked: Cleanliness, amenities
Second time staying here with the price being so affordable. Nothing outstanding, but nice beds, easy parking, decent amenities (pool and hot tub and sauna) Just some minor cosmetics that would need upgrading. (TV remote doesn’t switch channels, was also left on when I came into my room after check-in?) but other than that no complaints.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 19, 2024
Dear Daniel,We're glad to have you back for a second stay! It's wonderful to hear that you found our prices affordable and enjoyed the comfort of our beds and the convenience of our amenities like the pool, hot tub, and sauna. We appreciate your feedback about the minor cosmetic issues, and we'll certainly look into upgrading those aspects to enhance the overall experience for our guests. Thank you for choosing us again, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Rajeshwariben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 19, 2024
Dear Rajeshwariben,We're happy to hear that you found our check-in and check-out process easy! Providing a smooth and efficient experience for our guests is always our goal. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely,Divya Sutra Management

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 22, 2024
Dear Jeremy,Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience during your stay. Your feedback is important to us, and we're always looking for ways to improve. We appreciate your support and hope to welcome you back for an even better experience in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Tengyue, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Great for its price
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Tengyue,We're happy to hear that you found Divya Sutra to be good value for the price. Providing excellent value for our guests is always our goal, and we're happy that you were satisfied with your experience. If there's anything else we can do to enhance your stay or if you have any feedback to share, please don't hesitate to let us know. We appreciate your support and hope to welcome you back in the future!Sincerely,Divya Sutra Management

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel is very near the airport, the hotel had a lot of sound-reducing features when it was built. The jet airplanes in taking off only made a very muffled sound, so that was wonderful.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear James,Thank you for sharing your experience! We're happy to hear that our sound-reducing features were effective in minimizing the noise from the nearby airport, allowing you to enjoy a peaceful stay despite the proximity to the runways. Providing a quiet and comfortable environment for our guests is a top priority for us, and we're glad to hear that we succeeded in this regard during your visit. Should you find yourself in need of accommodations near the airport again in the future, we'd be thrilled to welcome you back for another enjoyable stay!Sincerely,Divya Sutra Management

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and competitive price
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Harpreet,Thank you for your kind feedback! We're glad to hear that you found our staff friendly and enjoyed our competitive pricing. We strive to provide excellent service and value to all our guests. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

8/10 Good

Yewande

Liked: Staff & service
It is okay
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Yewande,We're glad to hear that everything was satisfactory during your stay. If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know. We're always looking for ways to enhance our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Megan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay we’ve ever had. They upgraded our stay to the best view for my birthday, such kind staff, Judson helped us have the stay of a lifetime. Would recommend to everyone I know!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Megan,We're absolutely happy to hear that your stay with us was the most amazing one you've ever had! It was our pleasure to upgrade your room for such a special occasion like your birthday. We're delighted that Judson and the rest of our staff made your stay memorable and exceeded your expectations. Thank you for recommending us, and we look forward to welcoming you back for more memorable experiences in the future!Sincerely,Divya Sutra Management

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Guest,We're glad to hear that everything met your expectations during your stay! If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time you stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon!Sincerely,Divya Sutra Management

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service
comfy bed
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Graham,We're happy to hear that you found our beds comfortable! Ensuring our guests get a good night's sleep is a top priority for us. If there's anything else we can do to make your stay even more comfortable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another restful stay!Sincerely,Divya Sutra Management

10/10 Excellent

Jibril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and flexible check out
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Jibril,We're glad to hear that you enjoyed our convenient location and that our flexible check-out option suited your needs! Providing a seamless and accommodating experience for our guests is always our goal. If there's anything else we can do to make your next stay even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back soon for another great experience!Sincerely,Divya Sutra Management

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always very clean and comfortable Nice spacious lobby Convenient location, many restaurants nearby !
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Lucy,We're happy to hear that you found our rooms consistently clean and comfortable and that our spacious lobby added to your overall experience. Our convenient location near a variety of restaurants is something we take pride in, ensuring our guests have plenty of dining options during their stay. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Divya Sutra Management

4/10 Poor

Brandon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It looked to be run down and a bit dirty. But I think it’s transitioning into a new company, and there are growing pains
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Brandon,We appreciate your understanding during this transition period. As we evolve into a new phase under new brand, we are actively addressing any issues to improve our facilities and services. Your feedback is valuable as we strive to enhance the guest experience and ensure a clean and comfortable environment for all our guests. We thank you for your patience and look forward to welcoming you back to experience the positive changes we're making.Sincerely,Divya Sutra Management

2/10 Terrible

Omran

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I have even it was in the 5th floor I still can hear the noise of the garbage truck dumping the garbage containers and the wind blowing.
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Omran,We sincerely apologize for the inconvenience caused by the noise from external sources during your stay. While we strive to provide a serene environment for our guests, factors such as garbage collection schedules and external weather conditions are unfortunately beyond our control. However, please rest assured that we continuously work to minimize any disruptions and enhance our guests' comfort to the best of our ability. Your understanding is greatly appreciated, and we hope to welcome you back for a more peaceful experience in the future.Sincerely, Divya Sutra Management

10/10 Excellent

Conny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice room,beautiful area,want to go back there
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 17, 2024
Dear Conny,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

8/10 Good

Sukhwant

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 17, 2024
Dear Sukhwant,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

8/10 Good

Amanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on Apr 17, 2024
Dear Amanpreet,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

8/10 Good

Faisal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Price is reasonable. Checking in wasn't great staff was walking around while we waited at the front desk and the person i dealt with didn't make it easy for me by sking me unnecessary questions and taking longer time than usual .
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Faisal,Thank you for your feedback. We appreciate your acknowledgment of our competitive pricing. Our staff has undergone extensive training to ensure they provide exceptional service to our guests. We continuously invest in their development to enhance their skills and professionalism, ensuring that they can address guests' needs effectively and efficiently. Your feedback is valuable. We'll make sure to investigate and improve our staffs' hospitality skills. Thanks for understanding!Sincerely,Divya Sutra Management

2/10 Terrible

leighton

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is lazy disrespectful and unhelpful. At 11pm they deny a delivery to me for my sleeping baby and then I have to argue with the to bring up milk for him.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Leighton,For security reasons, our front desk staff are typically required to remain in the lobby area to attend to guests and ensure the safety of everyone on the premises. However, we understand that there are exceptions, especially when guests have specific needs like yours. We sincerely apologize for any inconvenience caused by the delay in bringing up milk for your baby. Rest assured, we'll review our protocols to ensure better assistance in similar situations in the future. Thank you for bringing this to our attention.Sincerely,Divya Sutra Management

6/10 Okay

Amanda

Travelled with family and small children
Liked: Amenities
The price reflects the quality of the property. The clientele late at night seems on par with the affordability of the hotel. Good value but more attention to cleanliness is needed.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 18, 2024
Dear Amanda,Thank you for your feedback. We appreciate your understanding of the value we aim to provide. We take cleanliness seriously and will address your concerns with our housekeeping team to ensure a higher standard is maintained. Your comments help us improve, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Divya Sutra Management

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on Apr 17, 2024
Dear David,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management