Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Awesome Room service !

Posted 18-May-2016
My stay was short but long enough. To feel takin care of . Room service was FST food was great and staff were very friendly .
Comment from Hotel Management
19-May-2016 by Damien C, Hotel Management
Thanks for the great feedback, glad to hear you enjoyed the room service. We look forward to welcoming you back soon.
4out of 5
by A verified traveller

Hotel close to Rundle C-Train Park & Ride

Posted 7-May-2016
Pros: Easy to locate when driving into Calgary from Central Alberta.
Cons: Not sure it met our expectations.
Location: Sunridge Shopping Mall & Peter Lougheed hospital within couple kilometres.
Booked due to hotel location. Friendly front desk staff & housekeeping staff. Clean & comfortable room. Close to numerous restaurants & fast food outlets.
Comment from Hotel Management
10-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller fromBC

Business stopover needed near airport.

Posted 5-May-2016
Very good staff, quiet room at a good price. 20 minute shuttle to terminal. Good restaurants nearby.
Comment from Hotel Management
6-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller fromMilano, Italia

Fast easy quick

Posted 3-May-2016
Pros: Close to airport, price was affordable and clean.
Cons: There was no breakfast! Theres coffee insuite to make but if youre in tight schedule who has the time!
Location: Convenient location and theres plenty of fastfood and access route to the highway.
It was hassle free. I booked thru expedia and it was very convenient and was fast.
Comment from Hotel Management
6-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller fromToronto

clean, comfy, I would definitely stay again

Posted 23-Apr-2016
Location: lots of restaurants + shopping nearby
Very decent hotel, except the weight machine in gym is old and doesn't work well. VERY limited dumbells avail. Cardio stuff works well but not high end . ALSO... the doors to guestrooms are not adjusted to close quietly + when they slam shut it is noisy. Otherwise, the place is fine
Comment from Hotel Management
6-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3out of 5
by A verified traveller fromWinnipeg

Close to airport

Posted 21-Apr-2016
Pros: Close to groceries, stores.
Cons: Hospitality - could learn something about being responsive to customers needs.
I made a reservation for 4 adults. The room had three towels we asked for another and was accomodated however the next day there were 3 towels again. The room had a coffee machine, when we asked for another mug and more coffee, we were given one paper coffee cup and one coffee and one package of sugar. I would not rate this hotel high in the hospitality area.
Comment from Hotel Management
26-Apr-2016 by Hotel Management, Hotel Management
I am very sorry to read that you did not enjoy your recent stay at our property. Comments like what you have shared is not the normal feedback that we receive from our past guests. You can be assured that your feedback is taken very seriously and will be shared with our team. Should your travels bring you back to Calgary, I would appreciate if you would give us another try.
4out of 5
by A verified traveller

Convenient

Posted 19-Apr-2016
Nice spot. rooms were clean and modern enjoyed the stay
Comment from Hotel Management
6-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
1out of 5
by A verified traveller fromLethbridge

Bad sleep as they rent to people with barking DOGS

Posted 16-Apr-2016
Upon arrival we were received very well and went up to our room. It appeared clean but when we went back we noticed that the carpets were dirty and the walls were all banged up! Also the walls of the shower were smeared clean??? We had dinner in their restaurant which was good. Then we went to bed as we had a 4:30 AM wake up call. 5 rooms down from us was a room with a large dog in it. This dog barked the entire night ad into the morning. My husband complained to the desk person and wanted to file a formal complaint, the agent told him to do it on Internet.and he would not go up and deal with the dog issue!
Comment from Hotel Management
26-Apr-2016 by Hotel Management, Hotel Management
I am very disappointed to read about the issues experienced during your recent stay our property. Unfortunately, having "pet friendly" rooms is a necessary of our business. These rooms are located on different floors of the property. Rarely, if ever do I receive feedback about the noise of barking dog. I certainly apologize for the discomfort that you experienced.Should your travels bring you back to Calgary, I would appreciate if you woud give us another try.
2out of 5
by A verified traveller fromp

Nice hotel, not good for park and fly

Posted 15-Apr-2016
Booked this hotel for a reverse park and fly. Pros The hotel itself is clean and well kept. Staff is friendly and helpful.(for the most part) Cons Waited 1.5 hrs for a shuttle from airport. Returned to find our car was vandalized in their parking lot. Manager was unsympathetic and no help. Not recommended at all for park and fly. Park at your own risk. No security for vehicles
Comment from Hotel Management
26-Apr-2016 by Hotel Management, Hotel Management
I am very sorry to hear about the issues that you have posted in your on-line review. You can be assured that your comments are taken seriously and will be followed-up on.I would also recommend if the next time your travels bring you to Calgary to make arrangement to use our underground parking services. Should your travels bring you back to Calgary, I would appreciate if you woud give us another try.
5out of 5
by A verified traveller

Very clean and comfortable, large rooms.

Posted 25-Mar-2016
Really enjoyed our short stay here. Very roomy rooms and clean. The restaurant in the hotel was also very good. Would definitely stay here again.
Comment from Hotel Management
6-May-2016 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!