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Royal Maxim Palace Kempinski Cairo

Photo gallery for Royal Maxim Palace Kempinski Cairo

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from Room

Overview of Royal Maxim Palace Kempinski Cairo

VIP Access

Royal Maxim Palace Kempinski Cairo

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Eastern Ring Road, First Settlement, New Cairo, 11477

Explore the area

  • Popular LocationDowntown Katameya7 min drive
  • Popular LocationCairo Festival City Mall8 min drive
  • Popular LocationPetro Sport Stadium9 min drive
  • AirportCairo (CAI-Cairo Intl.)12 min drive

Choose dates to view prices

About this area

New Cairo

In the business district, Royal Maxim Palace Kempinski Cairo is in an area with good airport proximity and shopping. Travelers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit Cairo Festival City Mall and City Stars. Traveling with kids? Consider Tivoli Dome, or check out an event or a game at Petro Sport Stadium.

What's nearby

  • Downtown Katameya - 7 min drive
  • Cairo Festival City Mall - 8 min drive
  • Petro Sport Stadium - 9 min drive
  • Egypt International Exhibitions Center - 12 min drive
  • Al Manara International Conferences Center - 12 min drive

Restaurants

  • The State — 1 min walk
  • Lucca — 1 min walk
  • Bab Al Qasr — 3 min walk
  • The State — 3 min walk
  • Citron Restaurant — 4 min drive

Getting around

  • Cairo Rames Station - 19 min drive
  • Cairo Intl. Airport (CAI) - 12 min drive

About this property

Royal Maxim Palace Kempinski Cairo

Family-friendly hotel with 8 restaurants and full-service spa
8 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge. All 245 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Royal Maxim Palace Kempinski Cairo offers 245 accommodations with minibars and safes. LED televisions come with satellite channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Resense Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 6 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18-35 for adults and USD 9-17.5 for children
  • 8 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Russian

Business services

  • Conference center (43056 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 43.51 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 35 for adults, USD 9 and USD 17.5 for children (approximately)
  • Airport shuttle fee: USD 25 per person (one way)
  • Valet parking fee: USD 6 per night
  • Rollaway bed fee: USD 43.51 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 75 out of 155 reviews
5 - Excellent 48%
Rating 4 - Good. 46 out of 155 reviews
4 - Good 30%
Rating 3 - Okay. 23 out of 155 reviews
3 - Okay 15%
Rating 2 - Poor. 6 out of 155 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 155 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality
Stayed 4 nights in Jul 2021

4/5 Good

Stayed 21 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first visit to the hotel and they really surprised me with everything, we were celebrating our Anniversary so first of all we I should mention the smooth check in with the professional Mr Essam Gamal , he made everything possible to make our stay fabulous , he welcomed us and we were upgraded to a maxim suite with complimentary early check in , also Mr mohamed Mostafa was so kind and helped us with late check out although the hotel had many events , then Mr Hussein from the guest relation accompanied us from reception to our suite , he’s just amazing and his smile can really change your mood , then come the surprise with the suite that was decorated especially for our anniversary and the extremely big jacuzzi that was filled and decorated with flowers for our anniversary, not only that but after an hour the hotel send a great chocolate cake in shape of heart to our room . Actually I travel a lot and visited hundreds of hotels inside and outside Egypt , never seen hospitality and professionalism like Royal maxim kempenski , it deserve more than 5 stars , I wish I remember all the staff names to mention them because all of them are so respectful and make you feel like you are the only guest in the hotel and they are all here just for you . The staff at the executive lounge were so helpful and the variety at lunch was very good . The buffet breakfast at Royal maxim palace is another story , it would satisfy all tastes
Stayed 1 night in Mar 2021