Small Mountain Town Pit Stop
Posted 26-Oct-2016 on Hotels
I arrived at 10:30pm and the clerk acted a little snooty saying that she was just about to close up even though I had a reservation. She left immediately after checking me in, so I was unable to ask any questions after I got to my room. I wasn't able to find any Ice Machine, so I had to buy ice at the gas station a few doors down. It's in a very small town right down the street from a mountain, so the view wasn't bad. The room was clean, it had a small stand-up shower which was fine with me, but other people may want a heads up. All together, not a bad place to rest your head on a long road trip, but I'm not sure I'd make a vacation of it.
Comment from Hotel Management
29-Oct-2016 by General Manager, Hotel Management
Our office hours are from 7am - 10pm. I had no phone call telling me you were going to be a late check in nor was it posted in the comments on your reservation. If I seemed a little short I will apologize. That week was riddled with an abundant amount of phone calls and reservations I waited up for til 1am and 2am and they never showed. I do have an intercom system so now I don't have to wait up for those who arrive late or make last minute reservations. I did wait until you were in your room safely before I shut down the office lights, I did mistakenly think you would be retiring for the evening given the hour. I do appreciate your comments and will make it a point for my late arriving guests to ensure they will not need anything from the office before I turn the lights out.