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"We had an issue with a person with mental issues, who was not a guest at the hotel, harassing us while we were trying to eat at the rooftop bar. We asked the staff to help us, and the response was “what can you do, right?”, and they let the woman continue to bother us. We asked to talk to a manager about the issue when we were checking out, and have yet to received a response almost a week later. The hotel itself is clean and pleasant, the desk staff was helpful, and it is generally a good value"

"Great location and super friendly staff. Highly recommend!"

"Room & bath clean! Great vanity items & personal products. Streetlight was shining directly into my window but couldnt close shades because it blocked the in-window a/c air flow. A/C very noisey as was the ceiling fan. Love the location though & will stay here again. Staff super nice! "

"One of the best hotel stays I’ve had in a very long time. Great price, friendly staff, nice room and a great location. Highly recommend it! "

"Unfortunately they said at the desk that they were working out some kinks. The television and the coffee maker did not work at all. And the desk said they didn’t have anyone to look at it for us. And lastly, there was no breakfast service when we woke up bc there wasn’t a chef on duty. I don’t understand how they didn’t have food service on a Sunday morning. It’s an adorable hotel. It was just a bummer to pay so much when we missed out on so much A Markle"

"Excellent location. Restaurant was great. Food - and service. Careful sitting on the outdoor patio on Wilshire- lots of crazy folks stopping and harassing for money. Staff seemed oblivious to it. "

"Great location"

"Extremely rude staff and Managment doesn’t care. We trying to informed the management about how rude their staff are and they didn’t even bother to respond to us. They simply said “someone will get back to you”. No one did. Avoid this location as it doesn’t represent Waldorf."

"The staff were excellent. Regardless of who we encountered, they were very friendly and helpful. Bob, the bartender was wonderful. The room was quiet and comfortable. The location was great. There was no restaurant service after noon which was inconvenient. "