Thank you Yean. We're pleased that you enjoyed your stay with us

Hello and thank you for taking the time to share your thoughts. I have checked the hot water in your room and found it to be operating correctly. Not sure what you mean by "showroom" but I do recall that you needed me to help you turn the shower on. Perhaps the same unfamiliarity with faucets prevented you from turning the handle left and right to adjust the temperature?

Thank you Jiujia!

Thank you so much Alexander!

We're sorry that your experience was less than satisfactory. We go out of our way to provide our guests with great service. My associate made a mistake in thinking that your room was already finished. Good thing we caught it in time! Once we knew that you were here, we put a priority on that room. Sounds like you were able to check-in an hour earlier than our check-in time. There is usually a 50 early check-in fee associated with that. We waived this in your case. Could you tell us please what you mean by the room was dirty and that it stinks? What was dirty? What kind of odor. We take pride in the cleanliness of our rooms so these allegations are particularly troubling to us Finally, our breakfast is complementary to our guests. It's a humble offering designed to get you going with your day. We offer it because of the limited breakfast options in the area and are the only accommodation in the area that does so. We don't pretend to serve restaurant quality food.

Thank you, Fredric,!

Thank you so much Bhaskar! Please come visit us again!

Thank you Justin!

Thank you Kiran!

Thank you so much Emanuel!

Thank you Rosa! We hope to see you again soon!

Thank you Debarshi!

Thank you, Eduardo, for taking the time to share your thoughts. Yes. A building that has been here since 1912 is definitely "old school". Best wishes

Thank you Wioletta!

Thank you Severin! Please visit us again when your travels bring you back.

Thank you Jacob! Happy New Year!

Thank you Lauren for taking the time to share your impressions. Do please come again!

Thank you so much Angel for your kind words. Please don't wait 4 more years to come back and see us. Guests like you mean the world to us!

That is not true. You decided to head back because you got on a flight via standby. You used the bed, took a shower, in short - used the room. Then, you expect a partial refund because you have to drive back. I can't, for the life of me figure out why you book a room 2 hours from the airport when you were on standby status for a flight but perhaps it is the same brand of logic which makes you think that you can fully dirty up a room and then get some kind of pro-rated refund based on YOUR personal choice to leave. I'm sorry but this is a level of entitlement that, even by the standards of the day, is jaw-dropping. Just to clarify, the entire strip was slow that night (not, as you previously stated - that we were the only ones with any vacancies. You seem to have a problem with being truthful. The bottom line is you can write all the negative reviews that you like but you will never get a dime back. I caution ANY other accomodation from renting to this whiny scammer!

Thank you Brian! We hope you enjoyed your stay!

Thank you for your review, we appreciate the feedback and would love to know what we can do better to improve your experience. We hope to see you again in the future.

Wow, Linda! Thank you so much for the rating. We wish you all the best.

Thank you Robert!

Thank you Thomas, for taking the time.

Thank you Jennifer. We are happy to hear that you were comfortable!

Thank you for taking the time to share your thoughts!

Thank you. We hope that you enjoyed your stay.

Thank you for sharing your thoughts

Thank you Kevin!

Thank you for sharing!

Thanks Marlene, we loved having you stay with us. Please visit again!

Thank you Christine. I was great getting to know you!

Thank you William. We hope to see you again!

We appreciate your feedback, however we do want to note that you left the door to your room open for a long period of time, allowing the bugs to get inside. We pride ourselves on having high standards of cleanliness and inspect rooms daily, and can assure you we never leave a room with bugs inside of it prior to guest arrival. There is a light to the room, and the shower size has never been a complain for anyone prior to your visit. Your room exchange was rejected because we had no available rooms that night to switch you too. We apologize if you believe my coworker was yelling, she is partially deaf and as a result speaks louder than most humans, but we can assure you she would never purposefully yell at a customer. However, she does have a point. We are proud to be situated very close to the park entrance for Mt Rainier, but this also means that we are in a very rural area with wildlife. This also means that leaving a door open will typically lead to bugs coming inside, and we recommend at your next stay near nature, you keep all doors closed when not in use. We hope you have a wonderful week and thank you for choosing us as your stay.

Thank you for staying with us and leaving a review! We pride ourselves on customer service and greatly appreciate your business.

Thank you for choosing us as your stay! We're glad you enjoyed.

Thank you Pyne-Hwa!

Thank you Betty - it was great having you and please come see us again!

Thank you so much! Please come again.

Thank you for taking the time to review. We hope to see you again!

Thanks Wayne! We will hold you to that ;)

Thank you Sherry!

Thank you Vince. Guests like you make it easy

We are so glad you enjoyed your stay and recognize the hard work done by Summer during your time here. We hope you come back again and we look forward to seeing you then!

Thank you so much for the review!! Hope to see you soon

Thank you for staying with us! We're glad you enjoyed our location and lodge and look forward to seeing you again.

We appreciate your feedback and would love to know what we can do better next time to provide you with a better experience. We hope you enjoyed your stay and thank you for choosing us as your lodging!

Thank you so much for your review and staying with us! We're so glad that you enjoyed our lodge and we hope to see you back again!

Thank you for your review!

Thank you for staying with us!