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"One of the worst toilet papers I ever used... Also the towels were so old and worn out... Can not believe this hotel has Shilla brand on its name... Won't be coming back... "

"Room was cleaned daily, front desk staff were helpful, good location, excellent facilities and loved the washer (no dryer), microwave in the room. 2 restaurants at the hotel were great (fried chicken and pasta fusion place)! I'd definitely stay here again."

"I arrived early at the hotel around 1:45 PM, but I never requested an early check-in. I was completely fine with returning at the standard check-in time of 3 PM. However, instead of simply asking me to come back later, the front desk staff asked me to scan a barcode and register through the hotel website. The connection did not work well, and I was left standing there trying repeatedly while feeling very tired. I want to be clear that I did not ask for early check-in, nor did I need it. I even mentioned that I would go have a coffee and return at 3 PM. Only then was I told I could receive the room key later, and I was also asked to leave a positive review before even checking in. I have stayed at this hotel location since 2018, and this was the first time I felt that the process was more focused on promoting the hotel rather than considering the guest’s comfort. While the staff member was polite and smiling, the experience felt unnecessary and uncomfortable from my perspective."

"Service was amazing!"

"It was a good option. It has a coin laundry and a convenience store next door. Very clean and well maintained. Nice staff. Room to leave luggage locked. Great breakfast buffet with many korean and occidental options. Has no room service."

"Honestly exceeded my expectations. I wish I stayed here sooner during my trip. Will be returning! Great sized rooms and clean, very friendly staff :)"

"A bit of western breakfast will be great "

"It was the perfect location. Had everything we needed/wanted for our trip!"

"The best hotel in Seoul. The views are great from the high floor, breakfast is delicious. Room layout is perfect, easy parking too"