"The "hotel" is more like an apartment and hard to access unless you're driving, especially if you have mobility issues. Upon arrival, the receptionist informed me that my ground-floor apartment booking was changed without notice to an“upgrade” that was nothing of the sort.The receptionist also made a rude comment about whether I was American or something to that effect. It felt dismissive, like he was questioning why I expected help, or that I was being unreasonable.The apartment wasn’t properly prepared—there was outdoor furniture inside, dirty cookware, no hand soap, and incomplete cutlery. Although he tried to get me the items I requested, there were still issues. For example, I asked for a bowl, but he claimed that bowls aren’t available in Albania, which I know isn’t true. Bowls are commonly used for salad, yogurt-based dishes, and soups. Next the receptionist acknowledged that the room gets cold so he went and brought a duvet/blanket but this is something that also put me off having to possibly be cold. The kettle didn’t work, and when I asked to swap it, none of the others worked either. The receptionist was combative and unhelpful when I voiced concerns.The photos on the website were misleading, showing sea views that didn’t exist in my room. Overall, the place is poorly managed, and if you're looking for a better experience, there are plenty of cleaner, more organized options in the area. This trip was for my 30th birthday, and I ended up leaving for a better place."
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