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Due to weather conditions I missed my connecting flight in Philadelphia. The hotel is conveniently located near the airport - within walking distance without leaving the airport area. I was only in my room for seven hours. The bed was very comfortable and the room clean and quiet.
Room was not read at 4, even though we had been there earlier and asked as we did not want to return with 85 year olds in our party unless the room was ready. Cleaning staff started knocking on the door at 9 AM to clean the room.
Warm welcome at reception. Bright, modern lobby (clearly refurbished) and then you get to the rooms. Spacious 80's nightmare. Clearly in need of updating. Chipped furniture, dull and very outdated decor and a very dirty carpet. I dined in the bar/restaurant which had been updated in the same style ...
Ty at the desk, Amin the shuttle driver, and Brandi the security guard went beyond their job duties. We had a very nice stay and enjoyed an excellent breakfast as well as the social hour in the evening. I would definitely stay there if I ever come to Philadelphia again.
Cheap. Clean. Nice pool. Hotel was apparently very full but the only time I noticed was when we were at the pool. Even the crowded pool was pleasant.
Eventhough, my stay was pleasant nevertheles as a frequent traveler some staff members or specifically the reception area could be more responsive in dealing with their customers.
We have stayed here before and really liked it. This time, unfortunately it was extremely loud thurs-sat. We had Frat boys running up and down the halls yelling and pounding on doors, all hours of the night!! Our stay on sun was much more quiet.
I stayed three nights at the Sheraton University City, while having work done on my house. Very nice front desk staff greeted me on Wednesday as I arrived. Clean room, comfortable bed, and plenty to see and do in the area.
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