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Reviews of Hyatt Place New York/Yonkers

3 out of 5
Hyatt Place New York/Yonkers
7000 Mall Walk, Yonkers, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1008 reviews" "
Rating 8 - Good. 231 out of 1008 reviews" "
Rating 6 - Okay. 100 out of 1008 reviews" "
Rating 4 - Poor. 54 out of 1008 reviews" "
Rating 2 - Terrible. 56 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor o

Liked: Cleanliness, staff & service, property conditions & facilities
Good for my family
Stayed 4 nights in May 2024
Response from GM on May 27, 2024
Thank you for your rating.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it a perfect experience
Stayed 1 night in Apr 2024
Response from DOS on May 27, 2024
Thank you for your rating.

10/10 Excellent

David, Stafford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on May 27, 2024
Thank you for your rating.

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 9 nights in May 2024
Response from GM on May 24, 2024
Thank you for your rating!

10/10 Excellent

Emeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenientto location
Stayed 1 night in May 2024
Response from GM on May 24, 2024
Thank you for your rating!

10/10 Excellent

Ashraf

Very nice service
Stayed 2 nights in May 2024
Response from GM on May 21, 2024
Thank you for your rating.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and excellent service
Stayed 3 nights in May 2024
Response from DOS on May 21, 2024
Thank you for your rating.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in May 2024
Response from GM on May 21, 2024
Thank you for your rating.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean
Stayed 2 nights in Mar 2024
Response from GM on May 21, 2024
Thank you for your rating.

10/10 Excellent

Maria

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to commute from and to. Everyone was nice and friendly.
Stayed 1 night in May 2024
Response from DOS on May 20, 2024
Thank you for your rating.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice .. staff member Noelle was amazing and helpful
Stayed 1 night in May 2024
Response from GM on May 20, 2024
Thank you for your rating.

10/10 Excellent

GURPREET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from DOS on May 13, 2024
Thank you for your rating.

10/10 Excellent

Carmine Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fibeuyg hi w
Stayed 5 nights in May 2024
Response from GM on May 13, 2024
Thank you for your rating.

10/10 Excellent

Shanique

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2024
Response from DOS on May 9, 2024
Thank you for your rating.

10/10 Excellent

Gricelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt is located where you can shop get lunch or dinner eat in or eat out
Stayed 5 nights in Apr 2024
Response from DOS on May 6, 2024
Thank you for your rating.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located with really helpful staff.
Stayed 5 nights in Mar 2024
Response from DOS on May 4, 2024
Thank you for your rating.

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than fine
Stayed 1 night in May 2024
Response from DOS on May 4, 2024
Thank you for your rating.

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Gm on May 4, 2024
Thank you for your rating.

10/10 Excellent

ARNY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having the mall right next door for restaurants and shopping
Stayed 3 nights in Apr 2024
Response from DOS on May 2, 2024
Thank you for your rating.

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! The breakfast was delicious! The staff was very friendly and the room was very nice. Comfortable bed and lovely shower! The only issue I had was the heating system was a bit loud, but I think it was just the room. Overall, I’d definitely stay here again.
Stayed 1 night in Apr 2024
Response from GM on May 2, 2024
Thank you for your rating.

10/10 Excellent

uddey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DOS on May 2, 2024
Thank you for your rating.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
In the middle of a shopping centre ok but far from transport links need either a car or use uber
Stayed 2 nights in Apr 2024
Response from GM on May 22, 2024
Thank you for you rating

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from GM on Apr 29, 2024
Thank you for your rating.

10/10 Excellent

Nicole

Quite great location to shopping and restaurant. Rooms clean and efficient
Stayed 1 night in Apr 2024
Response from GM on Apr 29, 2024
Thank you for your rating.

6/10 Okay

Mudassir

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is a nice property. My stay was good. However, the room wasn’t fully sound proof. I heard easily conversation in the next room. Further, the air conditioning in the room was noisy.
Stayed 4 nights in Apr 2024
Response from GM on Apr 29, 2024
Thank you for your rating.

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2024
Response from DOS on Apr 29, 2024
Thank you for your rating.

10/10 Excellent

jagdippal, Turlock

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2024
Response from GM on Apr 24, 2024
Thank you for your rating!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be! Lots of stores around, good location, fresh remodel!
Stayed 1 night in Apr 2024
Response from DOS on Apr 24, 2024
Thank you for your rating!

10/10 Excellent

eliezer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Thank you for your rating!

8/10 Good

Desiree

Stayed 1 night in Apr 2024
Response from GM on May 13, 2024
Thank you for your rating.

10/10 Excellent

XUEJUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to shopping eat and relax!!
Stayed 2 nights in Apr 2024
Response from GM on Apr 24, 2024
Thank you for your rating!

10/10 Excellent

Dorothy, Johns Creek

Stayed 1 night in Apr 2024
Response from DOS on May 9, 2024
Thank you for your rating.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Apr 2024
Response from GM on Apr 19, 2024
Thank you for your review.

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024
Response from GM on May 6, 2024
Thank you for your rating.

8/10 Good

marina

Stayed 14 nights in Apr 2024
Response from GM on May 6, 2024
Thank you for your rating.

8/10 Good

David

Liked: Cleanliness, staff & service
Dissapointed in pool not being available.
Stayed 1 night in Apr 2024
Response from DOS on Apr 17, 2024
Thank you for your rating.

10/10 Excellent

Evelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff members were very friendly.
Stayed 4 nights in Apr 2024
Response from GM on Apr 17, 2024
Thank you for your rating.

10/10 Excellent

Evelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DOS on Apr 17, 2024
Thank you for your rating.

10/10 Excellent

ARLINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and very quiet.
Stayed 2 nights in Feb 2024
Response from GM on Apr 15, 2024
Thank you for your rating.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was amazing the staff were all exceptionally polite and informative. The interior as well as the rooms were quiet and clean. The Hyatt is located inside Cross County Shopping Center which causes extra foot and vehicle traffic which can cause obstacles for visitors. Overall the experience was great at the Hyatt.
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Thank you for your rating

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. It was a good stay. Not luxury but above average. Clean and personnel are very attentive. Good place to stay around Yonkers.
Stayed 3 nights in Apr 2024
Response from GM on Apr 9, 2024
Thank you for your rating.

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DOS on Apr 9, 2024
Thank you for your rating.

10/10 Excellent

Tann

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from DOS on Apr 4, 2024
Thank you for your rating.

10/10 Excellent

MARIBEL, Buffalo

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DOS on Apr 4, 2024
Thank you for your rating.

6/10 Okay

Andres

Stayed 2 nights in Mar 2024
Response from GM on Apr 24, 2024
Thank you for your rating!

10/10 Excellent

Matthew, Windermere

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice.
Stayed 1 night in Mar 2024
Response from DOS on Apr 2, 2024
Thank you for your rating.

2/10 Terrible

Liquid

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has no safe that I could lock away important documents and money/ jewelry. The breakfast was very limited and not much of a variety, the TV was so old fashioned and no interaction so couldn’t access Netflix/Youtube nor and other streaming services smh, I definitely need my money back as this was not what I signed up for, I definitely don’t recommend.
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Thank you for bringing your recent experience at our hotel to our attention. We take all feedback seriously as it helps us improve our services for all our guests.

10/10 Excellent

Yaira, Suffolk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my family
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Thank you for your rating.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I like the treatment of the staff and the convenience of the mall
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Thank you for your rating.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Response from GM on Mar 25, 2024
Thank you for your rating.