Cafe

Reviews of The Broadview Hotel

4 out of 5
The Broadview Hotel
106 Broadview Ave, Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 998 reviews" "
Rating 8 - Good. 201 out of 998 reviews" "
Rating 6 - Okay. 70 out of 998 reviews" "
Rating 4 - Poor. 28 out of 998 reviews" "
Rating 2 - Terrible. 19 out of 998 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krysten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel in Trendy Leslieville. Helpful and friendly staff. Room is comfortable and has a unique charm. Bed and linens are 5 star
Stayed 1 night in May 2024
Response from Alyssa on May 23, 2024
Dear Krysten, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are delighted to hear that you enjoyed your stay at our boutique hotel in Leslieville. It's great to know that you found our staff helpful and friendly and that you appreciated the unique charm and comfort of your room. We're especially pleased that you found our bed and linens to be 5-star quality. We look forward to welcoming you back on your next visit! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

6/10 Okay

Taylor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The service at the front desk was less than average, I felt like there was a ton of confusion and understanding on the checking process. The elevator wasn’t working and parking is terribly expensive for where it is located. All the regrets on paying the additional 28 dollars a night!
Stayed 1 night in May 2024
Response from Alyssa on May 21, 2024
Dear Taylor, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We sincerely apologize for the confusion you experienced during check-in and for the inconvenience caused by the non-operational elevator. Your comments regarding the parking fees have been noted, and we understand your frustration. Thank you for bringing these issues to our attention. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Amin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old Toronto feeling
Stayed 1 night in Feb 2024
Response from Alyssa on May 21, 2024
Dear Amin, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are thrilled to hear that you enjoyed the unique, historic charm of our hotel. Preserving that authentic Toronto atmosphere is something we take great pride in, and it's fantastic to know that it made your stay memorable. We look forward to welcoming you back soon for another amazing experience. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Semhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had an amazing time at the hotel - it was magnificent. The service was incredible - rooms were clean, and the hotel was pristine. Appreciated the experience.
Stayed 2 nights in May 2024
Response from Alyssa on May 21, 2024
Dear Semhar, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you and your partner had an amazing time at our hotel and found everything magnificent. Providing incredible service and maintaining pristine rooms is our top priority, and it's wonderful to know we met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another fantastic experience. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to property when visiting Leslieville due to its proximity to family and restaurants. The rooms are very nicely decorated and beds are dreamy! The only reason I didn’t give it 5 stars is because the elevator wasn’t operating properly during our stay but otherwise it’s a 5 star experience.
Stayed 3 nights in May 2024
Response from Alyssa on May 16, 2024
Dear Cathy, Thank you for your feedback and for choosing The Broadview Hotel as your go-to when visiting Leslieville! We're delighted to hear that you appreciate the proximity to your family and restaurants in the area. We're also glad you enjoyed the nicely decorated rooms and comfortable beds. We apologize for the inconvenience caused by the elevator issue and appreciate your understanding. Your feedback is valuable to us, and we hope to welcome you back for a seamless 5-star experience in the future! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

6/10 Okay

Samantha

Disliked: Cleanliness, property conditions & facilities
The hotel was experiencing issues with the elevators so we had to bring our suitcases up 6 flights of stairs. We booked a room with a terrace, a nice idea but not worth the extra money as the bugs were so bad we couldn’t use it. The hotel is renovating so we were woken up by a jackhammer that shook the entire room at 8:00am. We were unable to take any work calls in the room as a result.
Stayed 1 night in May 2024
Response from Alyssa on May 16, 2024
Dear Samantha, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We sincerely apologize for the inconveniences you encountered during your stay. We understand the frustration of having to deal with elevator issues, terrace bugs, and early morning noise from renovations. Your feedback is valuable to us, and we will use it to improve our services and communication with guests. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and the staff were extremely kind and helpful.
Stayed 1 night in Apr 2024
Response from Alyssa on May 14, 2024
Dear Tanya, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you liked the décor and found our staff to be extremely kind and helpful. Providing a welcoming and comfortable experience is important to us, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. VIP gift.
Stayed 1 night in May 2024
Response from Alyssa on May 14, 2024
Dear Karan, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you enjoyed the great service and VIP gift during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit in the future! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alyssa on May 11, 2024
Dear Jeremy, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

2/10 Terrible

Maribel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all
Stayed 3 nights in May 2024
Response from Alyssa on May 7, 2024
Dear Maribel, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We would like to know more about your stay. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

theoret, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
i like the bed and the room And the music but I didn’t appreciate that you run out of milk for the cappuccino 2 days in a row
Stayed 6 nights in Apr 2024
Response from Alyssa on May 1, 2024
Dear Theoret, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you liked your room and the music in the hotel. However, we apologize for running out of milk for the cappuccino two days in a row. We will address this with our team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for another enjoyable stay. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 30, 2024
Dear Sara, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Doing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property. Nice decor and design. Price is a little steep though.
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 30, 2024
Dear Doing, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you liked our hotel's décor and design. We understand that pricing is an important consideration and we regularly review our rates to ensure they reflect the value of our offerings. We hope that despite this, you had an enjoyable stay with us and we look forward to welcoming you back in the future. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice!
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 30, 2024
Dear David, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back in the future! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy stay. Comfortable beds. And great food
Stayed 1 night in Mar 2024
Response from Alyssa on Apr 27, 2024
Dear Jackie, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you had an easy and comfortable stay with us! It's fantastic that you found the beds comfortable and enjoyed the great food. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Nimeaga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with so many cute aspects. Will definitely stay here again!
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 26, 2024
Dear Nimeaga, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you found our hotel beautiful and enjoyed its charming features! We can't wait to welcome you back for another wonderful stay! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Shai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great room. Good location. Plenty of places to eat or drink near by or at the property (rooftop not open every night). Would return.
Stayed 2 nights in Apr 2024
Response from Alyssa on Apr 25, 2024
Dear Shai, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! It's wonderful to hear that you had a great experience during your stay with us! We're thrilled that you found our staff and rooms to your liking. We're sorry to hear that The Rooftop Bar wasn't open every night, but we're glad to know that you still enjoyed the nearby dining options. We can't wait to welcome you back for another fantastic stay! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are spacious and have great amenities and the location is perfect with lots of options for restaurants, bars and things to do.
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 23, 2024
Dear Jessica, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you found our hotel beautiful and enjoyed the spacious rooms with great amenities. We hope to welcome you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

velchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
access to restaurant
Stayed 2 nights in Jan 2024
Response from Alyssa on Apr 20, 2024
Dear Velchez, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

6/10 Okay

Yunliang

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 18, 2024
Dear Yunliang, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We would like to know more about your stay. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, staff and location
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 15, 2024
Dear Leila, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are delighted that you enjoyed your stay and found our staff and location excellent. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are friendly and helpful. I appreciated the secure access so you use you key card to access your room floor. I would stay here again.
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 15, 2024
Dear Karen, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are delighted to hear that you found our hotel beautiful and our staff friendly and helpful. Your kind words about our secure access system are much appreciated. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room fit our needs perfectly. Bit high on price but well worth it for the comfort and peace of mind we have staying there.
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 15, 2024
Dear Mike, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We are delighted to hear that the room met your needs perfectly and that you found it comfortable and peaceful. Your satisfaction is our top priority, and we are pleased to know that you found the experience well worth the price. We look forward to welcoming you back for another enjoyable stay. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 15, 2024
Dear Aaron, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and breakfast/coffee was great.
Stayed 1 night in Apr 2024
Response from Alyssa on Apr 11, 2024
Dear Michael, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you loved your room and enjoyed our breakfast and coffee offerings. We hope to welcome you back for another great stay in the future. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Isabella

Stayed 1 night in Apr 2024
Response from Alyssa on Apr 27, 2024
Dear Isabella, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel

8/10 Good

Gwendolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the rooftop patio was open, didn't find out until we tried the elevator and we called down to reception that we found out it was under construction. A bit of a disappointment.
Stayed 1 night in Mar 2024
Response from Alyssa on Apr 3, 2024
Dear Gwendolyn, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We apologize for any disappointment regarding the rooftop patio closure. We understand that this can be frustrating, especially when it affects your stay. We will ensure to update our communication channels to provide more clarity on amenities that may be temporarily unavailable. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional and personal culture makes for an inviting stay. The extra care in greeting you and leaving a hand written welcome note in the room makes the stay that much more personalized.
Stayed 5 nights in Mar 2024
Response from Alyssa on Apr 1, 2024
Dear Lisa, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! That's wonderful to hear! We strive to create a welcoming and personalized experience for all our guests, and it's fantastic to know that our efforts have made your stay more inviting. Your feedback is truly appreciated, and we look forward to welcoming you back for another personalized experience in the future. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Brad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, nice clean room with a record player and records which was neat and out in the hall there was more to choose from.
Stayed 1 night in Mar 2024
Response from Alyssa on Apr 1, 2024
Dear Nicolas, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that your check-in experience was smooth and that you enjoyed your clean room with the record player. We strive to provide unique and enjoyable amenities for our guests, and we're delighted that you found this feature neat. If there's anything else you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Staff were fantastic, very helpful and informative.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 30, 2024
Dear Amanda, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you enjoyed our beautiful hotel and its great location. We're also pleased to hear that our staff were fantastic, helpful, and informative. Providing exceptional service is always our goal, and we're glad that we met your expectations. If there's anything else you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Lauren

Stayed 1 night in Mar 2024
Response from Alyssa on Apr 18, 2024
Dear Lauren, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Salena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, check in was easy.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 27, 2024
Dear Salena, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you found our staff friendly and helpful, and that the check-in process was easy. Providing excellent service is always our goal, and we're pleased to hear that we met your expectations. If there's anything else you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely neighborhood and hotel.
Stayed 1 night in Feb 2024
Response from Alyssa on Mar 27, 2024
Dear Jacqueline, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you enjoyed the neighborhood and your stay at our hotel! If there's anything specific you like or if there's anything we can do to make your next stay even better, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, quaint traditional rooms yet with a modern feel. Rooftop provides stunning views of the city.
Stayed 2 nights in Mar 2024
Response from Alyssa on Mar 25, 2024
Dear Brett, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you found our staff excellent and enjoyed the rooms. It's great to hear that you also enjoyed the stunning views of the city from The Rooftop Bar. We strive to provide a unique and comfortable experience for all our guests, and we're glad that you had a positive stay. If there's anything else you'd like to share, or if there's anything we can do to make your next stay even better, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

John, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, record player in rooms was cool.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 25, 2024
Dear John, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you liked our location and enjoyed the record player in the rooms. We strive to provide unique and enjoyable amenities for our guests, and we're pleased to hear that you appreciated this feature. If there's anything else you'd like to share, or if there's anything we can do to make your next stay even better, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Overall a good stay and friendly staff Quite small of a room but fit our needs
Stayed 1 night in Feb 2024
Response from Alyssa on Mar 23, 2024
Dear Karen, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you had a good stay and that our staff were friendly. We understand that the room size may have been smaller than expected, but we're pleased to hear that it still met your needs. If there's anything else you'd like to share or if there's anything we can do to enhance your next stay, please let us know! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Lusenalto

Stayed 1 night in Mar 2024
Response from Alyssa on Apr 10, 2024
Dear Lusenalto, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 21, 2024
Dear Autumn, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 20, 2024
Dear Julie, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique hotel. Very pleasant staff. Definitely recommend!
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 20, 2024
Dear Cheyenne, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you found our hotel beautiful and unique, and that our staff made your stay pleasant. Your recommendation means a lot to us. If you ever find yourself back in the area, we'd love to welcome you again! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alyssa on Apr 9, 2024
Dear Leila, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and hip! Cool place!!
Stayed 1 night in Feb 2024
Response from Alyssa on Mar 18, 2024
Dear Jason, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! That's great to hear! It sounds like you had a positive experience at the hotel. If there's anything else you'd like to share about your stay, feel free to let me know! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the vinyl collection and turntable was such a great touch!
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 18, 2024
Dear Bonnie, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! It's wonderful to hear that you enjoyed the clean room and appreciated the vinyl collection and turntable. If you have any more feedback or if there's anything else you'd like to share about your stay, please feel free to let me know! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Response from Alyssa on Mar 16, 2024
Dear Monika, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Bryana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at the Broadview hotel, great location with awesome shopping, restaurants and cocktail bars nearby. Bed is super comfy with a great view. Only minor issues with facilities like thendoor of the bathroom wouldn't close well, and no kleenex.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 13, 2024
Dear Bryana, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you love staying at the Broadview Hotel and enjoy our great location. We're glad you found the bed comfortable with a great view. We apologize for the minor issues with the bathroom door and the lack of tissue. We'll address these for a better stay next time. We appreciate your feedback and can't wait to welcome you back! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well-appointed, and the location is perfect. The restaurant sometimes seemed a little understaffed, but that was a minor thing. We enjoyed our stay!
Stayed 4 nights in Mar 2024
Response from Alyssa on Mar 6, 2024
Dear Aimee, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you found your room clean and well-appointed and that you enjoyed our location. We appreciate your understanding regarding the restaurant staffing and will work to improve in that area. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Alyssa on Mar 5, 2024
To our valued guest, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We would like to know more about your stay. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean efficient
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 4, 2024
Dear Martin, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you found our location convenient and our hotel clean and efficient. We strive to provide a pleasant experience for all our guests, and we're glad to hear that you enjoyed your stay. We look forward to welcoming you back on your next visit! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and exceptionally comfy beds. Quiet and clean. Unfortunately, the roof top bar closes early at 2300 on a Friday. We’re from a small town and i received great news while visiting Toronto and wanted to celebrate with my daughter with a toast after a concert. We were turned away. The space looks stunning and i’m certain the view at night is equally impressive. Definitely a space to explore next time. My only suggestion is to bring your own lotion and hair care products. The fragrance leaves an undesirable smell.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 3, 2024
Dear Michelle, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad you enjoyed our comfortable beds and our hotel's cleanliness. We apologize for the early closure of our rooftop bar and the inconvenience it caused. We hope to welcome you back for a more enjoyable experience in the future! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classy boutique hotel with friendly, thoughtful staff.
Stayed 1 night in Mar 2024
Response from Alyssa on Mar 3, 2024
Dear David, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're thrilled to hear that you found our staff friendly and thoughtful. We strive to provide exceptional service to all our guests, and it's great to hear that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel