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Rating 10 - Excellent. 1325 out of 3120 reviews" "
Nice hotel with fresh clean rooms, restaurant, bar and shop on site. Close to a lot of things. Just wish rooms were a little bigger. Other than that everything was perfect.
We love Holiday Inn Downtown Centre! We choose this location every year when we come to Toronto. Super quick and easy access to the TTC, Eaton Centre and the dining, pool and breakfast are all spectacular.
See you again in a few months!
The location was great but the two double bed room was the smallest I have ever seen. Extremely tight for four people.
Odette
Stayed 5 nights in May 2024
6/10 Okay
Na
Travelled with family
May 25, 2024
Liked: Cleanliness
People worked there slow, checking out only two groups infront of me and I was waiting for 20 minutes.
Na
Stayed 4 nights in May 2024
8/10 Good
JANE
Travelled with partner
May 25, 2024
Liked: Cleanliness, staff & service
The rooms located at the end of the building have a very small window so limited natural light
Bed was very comfortable and room was spacious except the bathroom which had zero counterspace
Location was great very close to College TTC stn and Yonge St
Do not go to the breakfast restaurant Eggspectation across the street, easily the worst. Frans on Yonge and College was terrific
JANE
Stayed 5 nights in May 2024
8/10 Good
George
Travelled with partner
May 22, 2024
Liked: Cleanliness
The property was in good location, The stuff very friendly And potitte. Thank You!
George
Stayed 2 nights in May 2024
2/10 Terrible
Ashley
May 21, 2024
Liked: Staff & service
Disliked: Cleanliness
Ashley
Stayed 2 nights in May 2024
6/10 Okay
Christopher
Travelled with group
May 20, 2024
Liked: Amenities
Not worth the price, room was smaller than advertised
Great customer service, friendly and happy staff, parking easily accessible and close to many restaurants. Beautifly updated lobby. Parking lot is very tight for turning corners and arrows are on opposite side for you to stay on than expected. The parking lot has an odor but not unbearable. Parking is quite expensive per night. Walk way to elevators could use some better signage along with signage for which elevators go down to parking. And elevator area in parking area could use some sanitizing.
Very good location! Close to a Subway station and lots of shops and restaurants good restaurants.
The hotel and room were really clean and updated. Staff was friendly.
Being downtown, there was lots of noise coming from outside, like emergency vehicule sirens and car honks. Not the hotel's fault by any means, but just something to keep in mind if you're sensitive to that.
Staff was friendly and accommodating. Did have an issue with our room not being cleaned properly, then was advised nothing could be done since I didn’t tell them right away (after flying overnight and not seeing it until the next morning).
The customer service was amazing. Everyone was welcoming and helpful. The cleaning staff, breakfast staff, etc were all so kind and friendly, especially to our kids. The room was very clean, but on the small side (however we had 2 adults and 2 kids staying in it). The parking lot is very tight to get into. The location seemed okay. A nice grocery store was close by. Would visit again!
Kaitlyn
Stayed 4 nights in May 2024
10/10 Excellent
Bruno
Business traveller
May 16, 2024
Liked: Amenities
nicely place to go to University of Toronto
Bruno
Stayed 3 nights in May 2024
6/10 Okay
Michelle
Travelled with family
May 16, 2024
Liked: Cleanliness, staff & service, amenities
Room is too small. No space to put your luggage
Michelle
Stayed 5 nights in May 2024
10/10 Excellent
Selene
Travelled with family
May 13, 2024
Liked: Cleanliness, staff & service, amenities
Hotel is slightly outdated in the inside. However, great location, great staff, clean. Would recommend.
Selene
Stayed 1 night in May 2024
6/10 Okay
Elizabeth Anne
Travelled with partner
May 12, 2024
Liked: Cleanliness, staff & service
Hotels in Toronto are expensive! Very convenient to shopping, restaurants and the subway. I went to the wrong parking lot (my bad). The room was TINY, but we were only there to sleep. It was clean, and the beds were comfy. There was coffee, water, and the a/c worked! Staff were helpful and pleasant. Elevators jammed and slow. Had a great weekend!!
I found the staff to be unfriendly. The hotel was loud; a lot of college students partying. Our housekeeper during our stay, Paulette, was amazing though. She was warm and welcoming and always ensured our room was fully taken care of. She saved our experience from being dreadful. I don’t think I’d stay here again.
It was a pleasant stay for me even though the hotel building itself is a bit old and the room is small. The hotel is decent and I will probably revisit.
Jin Kyung
Stayed 3 nights in May 2024
8/10 Good
Kiera
Travelled with family
May 6, 2024
Liked: Property conditions & facilities
Nice, but rooms very tiny and to squish to walk by the bed… would be hard for someone with mobility issues
Very small room ; small bathroom; old building , small gym with limited machines and very expensive compared to the there services i will never recommend it or go to it again
This hotel was in a good location for access to the metro and walking distance to the hospital. The beds were comfortable and room was fairly clean. However, there were several flaws in the room. Plug-in in the bathroom did not work, coffee machine in room was broken, the room was very crammed, vending machine on the floor did not have water and was hot so drinks/snacks in it were warm/melted. Just didn’t feel value for money was there.