It is always a pleasure to receive positive feedback. I am sure that this feedback. Thankyou for your score of 4 out of 5

Dear Andrew,Thanks for your kind review. Hope to see you again in future.Kind Regards,Reception Team

Thankyou for taking the time to leave us some positive feedback

Dear Trudie,We're truly sorry to hear that your breakfast experience fell short of expectations. Your satisfaction is our priority, and we'd appreciate any specific feedback you can provide to help us enhance our offerings. Thank you for bringing this to our attention.

Thank you for sharing your delightful experience!

Dear Gavin,Thank you so much for your wonderful review! We're delighted to hear that you found the location of Mercure Sheffield Parkway Hotel convenient and that our staff made your experience enjoyable. We strive to provide excellent service and create a welcoming atmosphere for all our guests. We hope to welcome you back soon!

Dear Kevin,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by noisy guests and the slamming doors. We will address this issue promptly by looking into installing slow closers to minimize noise disturbances. Your comfort is important to us, and we appreciate your input in helping us improve our services. If you encounter any further issues during your stay, please don't hesitate to let us know, and we'll do our best to make it right. Thank you for choosing to stay with us.Kind RegardsReception Team

I'm sorry to hear about the inconvenience you have had with your room.All our beds are zip and link beds at the Mercure Sheffield parkway hotel in the case that we need to have more twin rooms. However if you book our queen beds these are 1 mattress and do not zip open.Constructive feedback can help the hotel to improve its services for future guests so we will take this on board

Thankyou for taking the time to review the hotel

A rating of 2 out of 10 suggests a very poor experience, indicating significant issues or dissatisfaction. If you would like to express your issues further please get in touch

thankyou for taking the time to leave a review

Thankyou for your great review

Overall, it seems like you had a positive experience at the hotel, with the convenience of its location just off the M1, cleanliness, comfortable rooms, and expected breakfast. However, you mentioned a few points that affected your rating of the service, such as having to wait at reception and for breakfast to be replenished due to busyness during your stay. Despite these minor inconveniences, you would consider staying at this hotel again if you were back in Sheffield.

It sounds like you had a less than satisfactory experience at the hotel, particularly considering the price you paid. Despite friendly service, the lack of sufficient staff resulted in long waits for meals and even accidents like the one with the spilled beer.We do hope you give us the chance to change your mind in the future

Thankyou for taking the time to leave us a review of the Mercure Sheffield Parkway

It's great to hear that the hotel has a convenient location, as this can often be a major factor in choosing accommodation.

Thankyou Terry for leaving us a great review Your feedback on the specific areas that need improvement can be valuable for the hotel to address in order to enhance the guest experience for future visitors.

Dear Kerry,Thank you for your kind review. Hope to see you again in the future.Kind RegardsReception team

It sounds like you encountered several issues during your stay at the hotel. The unstable wardrobe is a safety concern and should be addressed promptly by hotel maintenance to prevent any accidents or inconvenience to guests.Cold, slow, and limited breakfast service is disappointing and doesn't meet the standards expected by guests, especially when paying for accommodation that includes breakfast.Despite these issues, it's positive to hear that most of the staff were lovely. Friendly and attentive staff can help mitigate some of the challenges guests may face during their stay.

It sounds like the receptionist provided excellent customer service by being helpful and offering useful advice regarding transportation. However, it's unfortunate that there were some issues with cleanliness in the room and disorganization during breakfast.Regarding breakfast, additional training for staff and implementing better systems for managing busy periods, to improve overall guest satisfaction. Feedback like yours can be valuable for hotels to identify areas for improvement and enhance the guest experience in the future.

Dear Anonymous,Thank you for your kind review. Hope to see you again in the future.Kind RegardsReception team

Dear Jon,thank you for your rating of Mercure Sheffield Parkway, although we are dispointed to see that your stay was not as good as it should have been. I hope that we can look forward to welcoming you back to the hotel again in the future where you will experience a great stay.Regards,Ben

Dear Bria,thank you for your great review of Mercure Sheffield Parkway and I will be sure to pass your feedback onto the team, especially the housekeeping team. We look forward to welcoming you back to the hotel again in the future.Regards,Ben

Dear Matt,thank you for your great rating of Mercure Sheffield Parkway and we look forward to welcoming you back to the hotel again in the future.Regards,Ben

We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback.

We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback.

Dear Carol,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our Mercure Sheffield Parkway hotel's location, ease of check-in, spacious and clean rooms, and the variety of breakfast options all contributed to making your stay enjoyable. It's wonderful to know that you had a great overall experience. We truly appreciate your kind words and look forward to welcoming you back on your future visits! Safe travels!

Dear Kondwani, We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. I will share your comments with our team and kitchen team about the breakfast I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you for your review! We hope to see you again in the future. Kind regards, Reception Team

Dear Robert,I'm truly sorry to read about the disruption caused by the noise from the shipping container company during your stay at the hotel. It's understandable that the disturbances affected your sleep and overall experience, for which I apologise. Your comfort and esperience are key for the hotel, and I apologise for any inconvenience or discomfort that this situation caused you. Your feedback is valuable, and we are looking at measures to prevent this issue long term.Kind regards,Ben

Dear Taylor,Thank you for bringing your concern to our attention. We sincerely apologize for any inconvenience caused by the noise from loading trains starting at 5 am.We understand the importance of a peaceful environment for our guests and are actively looking into ways to address this issue. We are working with the relevant authorities to explore potential solutions and minimize disruptions. We are committed to ensuring a positive experience for all our guests and will do our best to make your stay more comfortable. Thank you for your understanding.

Dear Debra,Thank you for choosing our Mercure Sheffield Parkway Hotel hotel for your shopping stopover at Meadowhall! We're delighted to hear that our location proved to be convenient for your specific purpose. While we are situated on an industrial estate, we're glad you found the accommodations comfortable and clean. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future, whether for another shopping excursion or any other travels.

Dear Steve,Thank you for your kind review! We hope to see you again in the future. Kind regards, Reception Team

Dear Mandy,Thanks for your kind review for your stay at Mercure Sheffield Parkway Hotel. Hope to see you again in future!!!

Dear Colin,Thanks for your kind review for your stay at Mercure Sheffield Parkway Hotel. Hope to see you again in future!!!

Dear Dean,Thanks for your kind review for your stay at Mercure Sheffield Parkway Hotel. Hope to see you again in future!!!

Good Morning Thank you hope you enjoyed your stay with us and hope to see you again Kind Regards Reception team

Dear Nigel,Thank you for your review! We hope to see you again in the future. Kind regards, Reception Team

Dear Paul, Thank you for the great review for your stay at Mercure Sheffield Parkway Hotel . It is always a pleasure to receive positive feedback.

Dear BrownynDear April, We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Dear Robert,Thank you for the great review of our Mercure Sheffield Parkway hotel! We are glad that you enjoyed your stay and I will pass this feedback on to management. Kind Regards Reception Team

Dear Samantha, We appreciate your sharing your concerns, we will speak to our team regarding this and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Reception Team

Dear Chris, We appreciate your sharing your concerns, we will speak to our team regarding this and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Reception Team

Dear Charlotte,Thank you for taking the time to share your experience with us for your stay at Mercure Sheffield Parkway Hotel. We appreciate your feedback as it helps us improve our services.We're pleased to hear that the hotel was quiet during your stay, which is indeed a plus when it comes to a peaceful night's sleep. However, we understand your disappointment with the air conditioning not working, especially during a heat wave. We apologize for any discomfort this may have caused and will address this issue to ensure it doesn't happen in the future. It's great to know that you found the room spacious, clean, and comfortable, and we're glad you appreciated the offer to change rooms, even though it came a bit late. We'll work on improving our response time for such issues in the future. We're pleased that you enjoyed the breakfast and found our staff friendly. Your comments are valuable to us, and we hope to have the opportunity to provide you with a flawless stay on your next visit. If you have any further suggestions or concerns, please don't hesitate to let us know.

Dear Michael,Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you found the hotel to be clean and comfortable; however, we're truly sorry that your experience was marred by the noise and disruptions from the nearby railway freight container loading track.We understand how important a peaceful night's sleep is for our guests, and we apologize for falling short in this regard. We will certainly investigate the situation and explore ways to minimize any disturbances caused by the nearby railway operations.In the future, please don't hesitate to inform our front desk staff of any issues during your stay. They are available 24/7 and would have been more than happy to assist in finding a solution or possibly relocating you to a quieter room if available.We appreciate your valuable feedback, and it helps us improve our services and facilities. Your comfort and satisfaction are our top priorities, and we hope you'll consider giving us another opportunity to provide you with a more peaceful and enjoyable stay in the future.Thank you for choosing our Mercure Sheffield Parkway hotel, and we look forward to serving you again.

Dear Karen,Thank you for the great review of our Mercure Sheffield parkway hotel! We are glad that you enjoyed your stay and I will pass this feedback on to management. Kind Regards Reception Team