Standard Double Room

Reviews of K7 Hotel Oslo

3 out of 5
K7 Hotel Oslo
Kongens gate 7, Oslo

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 729 reviews" "
Rating 8 - Good. 303 out of 729 reviews" "
Rating 6 - Okay. 169 out of 729 reviews" "
Rating 4 - Poor. 54 out of 729 reviews" "
Rating 2 - Terrible. 30 out of 729 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lloyd, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice service
Stayed 2 nights in Apr 2024
Response from Henriette on May 5, 2024
Hi,Thank you so much for your feedback.Hope to see you again soon, wish you a lovely day!

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Henriette on Apr 26, 2024
Dear Leslie, We are sorry to hear that you had a bad stay with us. We would like to know what we could have done better for you.

6/10 Okay

Sam

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Stig on Apr 23, 2024
Greetings Sam,Many thanks for taking the time to give feedback! Wishing you a very fine day.

8/10 Good

Benjamin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Very good value for hotels, excellent location. Could use a deep clean, but high use areas were fairly clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mid range option for overnight stay in Oslo.
Stayed 1 night in Dec 2023
Response from Stig on Jan 9, 2024
Greetings Justin,Many thanks for your very kind feedback. We are of course delighted that you had a great time staying with us, and hope to see you again soon!

10/10 Excellent

Ban, Novi

Stayed 1 night in Dec 2023
Response from Stig on Jan 9, 2024
Greetings Ban,Many thanks for taking the time to give us this kind feedback! We hope to see you again soon.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in hallways needed vacuuming. The shower door in the bathroom didn't close all the way and water leaked on to the floor. No bath mat was provided for the floor. The room was very clean.
Stayed 3 nights in Oct 2023
Response from Siv, Front desk, K7 Hotel Oslo on Nov 4, 2023
Thank you for taking the time to share your thoughts about your stay. We aim to ensure every guest has a satisfactory experience. Your feedback helps us identify areas for improvement. You are of course very much welcome back.

6/10 Okay

Pouria

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Siv, Front desk, K7 Hotel Oslo on Oct 16, 2023
Thank you very much for your review. We are very happy that it seemed like you had a pleasant stay. Furthermore, if you do not mind, we would love to hear some elaboration as to why it was not up to your expectations this time. That way we know what we can improve on. You can contact us further via email: hello@k7hotel.com.We hope that we get the pleasure to welcome you back to K7 Hotel Oslo.

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2023
Response from K7 Hotel Oslo on Oct 31, 2023
Hei Thomas,Tusen takk for en hyggelig tilbakemelding! Velkommen tilbake!

8/10 Good

ROHIT

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean property good staff
Stayed 1 night in Sep 2023
Response from Colin, Front Desk on Sep 29, 2023
Hi Rohit,We are happy to hear you had a pleasant stay.Best Regards K7 Hotel

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
This is more of a hostel than hotel, even the sign outside looks cheap. Don't like the late check in at 4pm. Room wasn't fully cleaned. There was hair on the shower drainer, there were garbage on the floor. Definitely not worth the expensive rate. Only like the location.
Stayed 1 night in Aug 2023
Response from Stig on Sep 1, 2023
Greetings Amy, Thank you for taking the time to review your stay. We are a hybrid hotel, which means we have both dorms and "normal" hotel rooms. We do apologize if your room was not properly cleaned, did you notify Front Desk about this? The check in-time is clearly stated on our Expedia-page, so uncertain why you chose us if this was a big detractor for you. We are of course happy that you liked our super central location. Wishing you a very fine day!

4/10 Poor

Lisa

Stayed 2 nights in Aug 2023
Response from Stig on Aug 18, 2023
Greetings Lisa,Thank you for giving us this feedback. We are sorry to read you found your stay less than satisfactory. I do know there was trouble with maintenance on the elevator during your stay. However, as you did not reply to our questions regarding specifying anything else you did not find satisfactory, I cannot address that. If you would expand so we can follow up, that would be greatly appreciated.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 6 nights in Jul 2023
Response from Stig on Jul 17, 2023
Greetings Alain,Many thanks for the kind feedback. We are delighted that you enjoyed your time with us. We hope to see you back, and wish you a very fine day!

8/10 Good

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Inmejorable ubicación. Gran Staff.
Pros: la ubicacion es excelente. Está a minutos caminando de los principales puntos de interes, y conexion con medios de transporte. A 10 minutos caminando de la central de Oslo. Staff sumamente amable, ayudan en todo y siempre de buen humor y con una sonrisa. (GRACIAS POR SU HOSPITALIDAD! ;) ) Siempre hay alguien presente, lo que nos permitió hacer el check in a las 00 hs. Si bien no tienen restaurante, ofrecen la posibilidad de usar una cocina para preparar tu comida o poder comer allí comida comprada (solo piden a cambio que dejes limpio los elementos que usas. Cuando los huespedes lo hacen, funciona perfecto y encuentras todo ordenado y limpio. Hazlo por favor, para que todos los huespedes lo encuentren como tú lo encontraste!). Tienen laundry a un costo de 20 nok el lavado y 10 nok el secado. Tambien tienen bebidas para comprar. Puedes desayunar allí básico por las mañanas o sino encontraras varias cafeterías en los alrededores. El hotel es silencioso. Buen descanso. Cons: la limpieza es un punto a mejorar. No hacen limpieza diaria. Solo te retiran la basura cada 3 dias y te ofrecen toallas secas. Seria bueno que hagan limpieza al menos cada 2-3 dias. El ascensor se descompone seguido, seria bueno que hagan mantenimiento, ya que hay habitaciones en el 6to piso. Las escaleras tambien necesitan limpieza. Para nosotros es vital la ubicación del hotel para no perder tiempo desplazandonos, por lo que la evaluacion general es muy positiva. Gracias por su atención!
Stayed 5 nights in Jul 2023
Response from Stig on Jul 17, 2023
Hola Eduardo, Many thanks for your kind feedback. We are very glad that you found our staff to be as welcoming and service-minded as you did! We will of course take your advice into consideration to develop the guest experience further. The elevator is awaiting service shortly, waiting for a part that needs replacement. We hope to welcome you back in the future!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Very nice hostel with wonderful staff
Stayed 2 nights in Jul 2023
Response from Stig on Jul 10, 2023
Greetings Kimberly, Many thanks for your kind words, especially regarding our great team!We hope to see you back with us in the future!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service
Very no frills facility. We had no drinking cups in the room and bare essentials. The elevator needed attention.
Stayed 1 night in Jul 2023
Response from Stig on Jul 10, 2023
Greetings Janice, We are glad you enjoyed your time with us, and are grateful that you took the time to share your feedback.The elevator will get the attention it needs quite soon (just waiting for delivery of a part). We hope to welcome you back in the not too distant future!

8/10 Good

Tianrang

Liked: Cleanliness, staff & service, property conditions & facilities
Decent dorm-like hotel.
Stayed 1 night in Jun 2023
Response from Stig on Jul 4, 2023
Greetings Tianrang,Many thanks for your kind feedback. We are glad you liked the hostel-part of our hotel. We also offer private rooms for those wanting that. Hoping to see you again in the near future, and wishing you a very fine day!

10/10 Excellent

Richard

Stayed 1 night in Jun 2023
Response from Stig on Jul 19, 2023
Greetings Richard, and many thanks for giving us this great score! Wishing you a very fine day, and hope to see you back soon.

4/10 Poor

Kyle

Disliked: Property conditions & facilities
not worth what I paid please upgrade amenities
Stayed 2 nights in Jun 2023
Response from Stig on Jul 3, 2023
Greetings Kyle, Thank you for taking the time to give us this feedback. We are sorry you did not enjoy our amenities. If you would like to give us some specific amenities you felt we can improve, we would be grateful! Hoping to hear from you, and wishing you a very fine day!

6/10 Okay

Monika

Travelled with family
Liked: Staff & service
We liked the easy check in/out, great email communication, comfortable beds and light blocking curtains. We did not like stain on one mattress and the fact of sliding shower door being off-track and not safe to use. I notified reception of that.
Stayed 1 night in Jun 2023
Response from Stig on Jul 10, 2023
Greetings Monika,Many thanks for taking the time to give us this feedback. We are delighted to inform that the shower door has been fixed, and we are in the process of reviewing our mattresses. WIshing you a fine day, and hope to see you back in the future!

4/10 Poor

josefina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Terrible hotel, other than the staff and breakfast, I would say this is one of the worst hotels I’ve stayed in. No AC, room looked like a small closet that was transformed into a bedroom. Stayed on the 6th floor, very dangerous, unlocked balcony door, no lock or knob to secure it, led straight out to the roof extremely dangerous for a child or an intoxicated person. All night from around 8pm to after 5am, we heard constant loud music/bass coming from across the street. This must be the norm because no police showed up to control the noise. Loud cars and motorcycles revving through the street. It was terrible sleep, the pillows and blankets we slept on smelled like they had not been changed, like someone left their face grease on them. Disgusting, the only good thing was the staff, very friendly and professional and the breakfast was good.
Stayed 1 night in Jun 2023
Response from Stig on Jul 10, 2023
Greetings Josefina, Many thanks for taking the time to give us your feedback. We are, of course, saddened to read that you did not enjoy your stay with us, and will follow up on your improvement points, but are glad you liked our staff and breakfast. The door you are referring to is a door that is not supposed to be opened, but had been forcibly opened, and has been fixed after your stay. We wish you a very fine day!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Stig on Jul 10, 2023
Greetings Glenn,Many thanks for the great review, and hope to see you back!

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
What I liked most about K7 is the spacious room. We traveled as a family of 3 and the room we got was spacious. For those of you traveling with a car—the hotel does not have on site parking. There was also a community kitchen for guest use. Overall nice stay.
Stayed 1 night in Jun 2023
Response from Stig on Jul 10, 2023
Greetings Andrea,Many thanks for your kind review! We are delighted that you enjoyed our spacious family rooms, and stay in general. We are currently looking into getting a few parking spaces for the hotel, so that is a great mention. We hope to see you back with us in the future, and wish you a very fine day!

8/10 Good

Ilaria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, quiet but also convenient location in the heart of the city center, close to the main train station and to bus stops. The elevator was broken during all our 4 nights stays. Breakfast choice quite poor, no eggs sausages, yogurt or bacon, but the coffee and cinnamon rolls were delicious.
Stayed 4 nights in May 2023
Response from Liv, Service Mananger on Jun 1, 2023
Thank you for sharing your feedback about your stay at the hotel. I'm glad to hear that you found the hotel clean, comfortable, and located in a convenient and quiet area in the heart of the city center. Being close to the main train station and bus stops is certainly a plus for exploring the city.I apologize for the inconvenience you experienced with the broken elevator during your entire 4-night stay. Having a functioning elevator is essential for guests, especially when staying on higher floors. It's unfortunate that the issue was not resolved during your stay.Regarding the breakfast, while it's nice to hear that you enjoyed the delicious coffee and cinnamon rolls, it's understandable that you were disappointed with the limited choice of food options. Having a variety of breakfast items, including eggs, sausages, yogurt, and bacon, can enhance the breakfast experience for guests with different preferences and dietary needs.Your feedback regarding the elevator and breakfast will be valuable for the hotel to address and improve their services. If you have any further concerns or suggestions, I would recommend reaching out to the hotel directly to share your feedback.Thank you for taking the time to provide your review, and I hope you enjoyed your overall stay in Oslo.

10/10 Excellent

Donald Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator “Out of Order”
Everything was good until your elevstor broke. We were on 6th floor and had to climb up and down which is very exhausting as the floorwe’re at is high. The day we were leaving we have to carry two Large luggage down the stairs to the lobby along the winding stairs and it was dangerous if we slipped a step. Not a good accomodation at this point.
Stayed 2 nights in May 2023
Response from Liv, Service Mananger on May 30, 2023
I apologize for the inconvenience caused by the broken elevator during your stay. It can be challenging and exhausting to climb multiple flights of stairs, especially with heavy luggage. Safety should always be a priority, and I understand your concern about the potential hazards of using the winding stairs.Once again, I apologize for the inconvenience you experienced and I hope that your future stays at other accommodations will be more pleasant.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just need a bed and a shower when on a vacation to see the sites- this fit the bill. Easy walk to bus/train terminal to get around the city- public transportation gets you anywhere pretty easy. They had a common area with fridge/stove/microwave etc. so you could do breakfast or late dinners on your own. Staff was great- very accommodating. No frills but good bed and clean. Would stay again.
Stayed 5 nights in May 2023
Response from Front Desk, K7 Hotel Oslo on May 22, 2023
Thank you for this wonderful review. We are thrilled to hear that you loved everything during your stay, from the location, guest kitchen, accommodation and our great staff. Thank you for choosing to stay with us and we hope that we have the pleasure welcoming you again.Best regards, Helene Front deskK7 Hotel Oslo

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist hotel. Loved the staff. Great breakfast! Keep in mind no dressers and few coat hangers. Live out of a suitcase. Still liked it a lot!
Stayed 4 nights in May 2023
Response from Liv, Service Mananger on May 16, 2023
Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our minimalist hotel concept, friendly staff, and great breakfast.We appreciate your understanding regarding the absence of dressers and limited coat hangers. As a minimalist hotel, we aim to provide a clutter-free and streamlined environment. However, we understand that this may inconvenience some guests who prefer more storage options. We will take note of your feedback and see if there are any opportunities to make improvements in this aspect.We're glad that despite this, you still had a positive experience overall. If there's anything else you would like to share or if there are any other suggestions you have to enhance your stay, please let us know.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location; close to major places of interest and easily accessible by walking and public transportation. However, breakfast had very little to no variety of options to choose from. I would recommend choosing the room with no breakfast option. Overall great stay!
Stayed 1 night in Apr 2023
Response from Front Desk, K7 Hotel Oslo on Apr 25, 2023
Thank you very much for your feedback! We greatly appreciate this. Hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7/10 Good Hotel
The hotel is in a walkable location and the room and bathroom were bigger than most places I booked in Norway. I believe the building is both a hotel and a hostel based on some of the signage. Unfortunately, I was not able to do an early check-in, but they have a room where you can store your luggage at your own risk. Breakfast is an add-on and it was an okay breakfast - most items were gone first thing in the morning. I felt safe staying here, with the exception that the door doesn't have a traditional lock on the inside, it's a button, so sometimes I couldn't tell if the door was locked since I was unfamiliar with that set up. Otherwise, I think the hotel is good for its price.
Stayed 2 nights in Jan 2023
Response from K7 Hotel Oslo on Mar 14, 2023
Hi Anonymous,Thank you for sharing your experience with us! We appreciate all feedback and we will use this information to further develop of our hotel. Thank you for staying with us and we wish you a wonderful day!

10/10 Excellent

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right in the heart of Oslo. Only 10 mins or so from the station and the harbour. The staff are super helpful and friendly.
Stayed 3 nights in Feb 2023
Response from Alice on Feb 9, 2023
Thank you for taking the time to give us feedback! We hope to welcome you here again in the future.K7 Hotel Oslo

10/10 Excellent

Rosalía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from K7 Hotel Oslo on Feb 6, 2023
Dear Rosalia,Thank you so much for sharing this wonderful review with us! We thank you for staying at and hope you stay with us next time you visit Oslo.

8/10 Good

MANISHA

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Service manager on Oct 4, 2022
Tusen takk for hyggelig tilbakemelding. Ønsker deg en fin dag og velkommen tilbake! :-) Best regards Liv Service Mananger

4/10 Poor

Melissa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cramped room, shower door kept falling off, had to fight for toilet paper. Whoever took the room pics deserves an award for best use of a wide angle lens…what you see is NOT what you get.
Stayed 3 nights in Sep 2022
Response from Front desk, K7 Hotel Oslo on Sep 27, 2022
Hi MelissaThank you for the feedback, I will take this forward and make sure we improve, hope to see you again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Too expensive for the service level
Rather expensive, rather old and small rooms under the roof with windows that do not open. Beware them trying to get your credit card payment twice. Rude customer service online, but nice people at reception.
Stayed 1 night in Jul 2022
Response from Ådne, Direktør on Aug 26, 2022
Sorry to hear that you find us expensive. Might have been something happening in Oslo when you stayed with us. I will look into the payment issue, and are surprised about the rude online comment.

8/10 Good

Harold

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great area. Walkable to most places. Hotel seems to be in transition and has a few things to work out. Has hotel and hostel visitors. Staff are friendly and eager to problem solve.
Stayed 4 nights in Jul 2022
Response from Ådne, GM on Aug 26, 2022
Thanks for the great feedback Harold. Will share your comments about the staff.

10/10 Excellent

Helmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very good service.
Stayed 2 nights in Aug 2022
Response from Ådne, GM on Aug 26, 2022
Great to hear Helmer, will share it with the staff.

6/10 Okay

Georges

Stayed 1 night in Jul 2022
Response from Ådne, Direktør on Jul 24, 2022
Hey Georges, Thanks for taking the time to rate us. I can see that we did not meet your expectations this time, and are eager to know more about what we need to improve to get a higher rating.

8/10 Good

Eleanor

Liked: Property conditions & facilities
Great location
The room and bathroom were clean and functional. We had a table and chair but only the floor for placing suitcases. The location was great for walking around Oslo and taking the train.
Stayed 2 nights in Jun 2022
Response from Ådne, GM on Jul 7, 2022
Thanks for rating us, and I am happy to read that we met your expectations. Hope to see you again.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Bed in dorm not so comfy though.
Stayed 2 nights in Jun 2022
Response from GM on Jun 16, 2022
Thanks for getting back to us. I really appreciate to hear that you found our staff friendly. We are hearing that there are an issue with the mattress in our bunkbeds, and will look to replace them.

10/10 Excellent

Aaron, Waxahachie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Jun 2022
Response from GM on Jun 16, 2022
Great to hear that you enjoyed your stay Aaron. Welcome back.

8/10 Good

Espen

Stayed 1 night in Jun 2020
Response from Saga Hotel Central Team on Jul 15, 2020
Takk for din tilbakemelding! Velkommen tilbake

8/10 Good

Viktor

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2020
Response from Saga Hotel Central Team on Jul 15, 2020
Takk for din tilbakemelding! Velkommen tilbake!

10/10 Excellent

Kathrine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Saga Front Desk<3 on Mar 4, 2020
Thank you!

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Front desk on Feb 26, 2020
Thank you so much for your feedback. Hope to see you back here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice no frills hotel in a quiet neighborhood with several restaurants nearby and public transport trams, buses and metro minutes away in an easily walkable city. A very nice breakfast buffet was provided as well.
Stayed 2 nights in Nov 2019
Response from Pamela on Nov 24, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bjørn

Liked: Cleanliness, staff & service, room comfort
Hostel-like hotel
This is a OK 3-star hotel a little bit like a hostel. Although it is relatively cheap and in a central location. We were initially given a "not ready room" but that was easily fixed. The breakfast was excellent.
Stayed 1 night in Nov 2019
Response from Front desk on Nov 12, 2019
Thank you for your feedback! Hope to see you another time.

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Front desk on Oct 31, 2019
Takk for tilbakemelding

8/10 Good

Endre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a hostel feel, but rooms were clean and breakfast was very good with plenty of options.
Stayed 2 nights in Jul 2019