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Reviews of Cobblestone Inn & Suites - Oberlin

2.5 out of 5
Cobblestone Inn & Suites - Oberlin
507 W. Elm St., Oberlin, KS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 231 reviews" "
Rating 8 - Good. 39 out of 231 reviews" "
Rating 6 - Okay. 7 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 5 out of 231 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terri, Fort Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive hotel.
Stayed 1 night in May 2024

8/10 Good

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the area
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained..
Stayed 1 night in Mar 2024

10/10 Excellent

Sunny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up getting there super late due to bad weather and they had lots of food options and the customer service was fantastic.
Stayed 1 night in Feb 2024

2/10 Terrible

Alexander

Disliked: Staff & service, amenities
I arrived at the hotel at 2 am after a late flight and there was no one their to check me in. I went to the front door and it was locked I called the number and could hear it ringing through the door and no one came. I had to find a last minute hotel at two am which put me in an unsafe situation. Then I was charged for a no show and the next day I went to the hotel during business hours and requested a refund and he refused saying that he was there all night and I was a no show. I asked the employee to check his cameras and showed him my call log and he continued to lie to my face claiming I was a no show.
Stayed 2 nights in Dec 2023

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pretty standard motel, but was very noisy. Room was right by parking lot and clise to an outer door. Didnt get much sleep.
Stayed 3 nights in Nov 2023
Response from Mike on Dec 6, 2023
Thank you

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mike on Dec 6, 2023
Thank you

10/10 Excellent

Radel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for nice stay.
Stayed 1 night in Oct 2023
Response from Mike on Dec 6, 2023
Thank you

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and smelled good. Shower was hot and good spray. Breakfast was filling.
Stayed 1 night in Oct 2023
Response from Mike on Dec 6, 2023
Thank you

10/10 Excellent

Jacob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very tiny parking lot
Stayed 1 night in Oct 2023
Response from Mike on Dec 6, 2023
Thank you

10/10 Excellent

Robyn, Idaho Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clan, quiet, and great value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in quick and easy. Off the Hiway and quiet. Rooms are well maintained and clean. All together it was a nice stay. Accomodations very nice for the price.
Stayed 4 nights in Sep 2023

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat. However there was a dog barking around 5 a.m.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicolas H.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Debora

Stayed 1 night in Aug 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

James

Disliked: Staff & service
Pour customer service.
The room was ok, however we booked through Expedia com for two nights and when we got to town we found out the race event for the second night had been cancelled. We tried to cancel our room for the second night and we’re told since we booked it with Expedia we had to call them. We did and they said it was up to the property. Just got a big run around and they would not cancel the second night. Found out later they did the same thing to everyone who had booked the second night. Would not recommend this property to anyone.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Stayed 1 night in Jul 2023

8/10 Good

Stacy, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Jul 2023

10/10 Excellent

Greta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
No elevator in 2 story hotel.
2-story hotel with no elevator, and was told there were no king-size beds on the first floor. The bed was uncomfortable pillows are great breakfast kept behind my front desk, so I could be rationed out.
Stayed 2 nights in Jul 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and fast internet for business trips!
Stayed 1 night in Jul 2023

10/10 Excellent

janelle, devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Danita, Kansas City

Liked: Staff & service, property conditions & facilities
Great rest, and breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Fay

Stayed 1 night in Jun 2023

10/10 Excellent

John, Breckenridge

Stayed 1 night in Jun 2023

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Mike on Jun 3, 2023
Thank you

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Has been a consistently nice stay.
Stayed 1 night in May 2023
Response from Mike on Jun 3, 2023
Thank you

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet , easy to find
Stayed 1 night in May 2023
Response from Mike on May 26, 2023
Thank you

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated my late check in request. Clean and comfortable. Typical good value from a Cobblestone property.
Response from Mike on May 26, 2023
Thank you

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Mike on May 26, 2023
Thank you

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in a clean well maintained facility. Staff was responsive to needs.
Stayed 2 nights in Apr 2023
Response from Mike on May 6, 2023
Thank you

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean other than the shower head was in need of repair or replacement. After shower water was all over the floor and dripping from ceiling and all over counter.
Stayed 1 night in Apr 2023
Response from Mike on May 6, 2023
Thank you

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Mike on May 6, 2023
Thank you

10/10 Excellent

Kristin

Stayed 1 night in Mar 2023
Response from Mike on May 6, 2023
Thank you

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay while in Oberlin.
Stayed 1 night in Mar 2023
Response from Mike on May 6, 2023
Thank you

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quite easy to the event center next door. Had a birthday party there.
Stayed 2 nights in Feb 2023

10/10 Excellent

Rob Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, quiet and clean.
Stayed 3 nights in Jan 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our travels, clean, quiet and not run down like many motels weve seen recently. I get disgusted with how disrespectfully some guests treat properties and the damage they cause. If there has been damage at Cobblestone, the owners are attentive and make repairs. Everything was in good condition.
Stayed 1 night in Dec 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property and room was clean and comfortable.
Stayed 1 night in Nov 2022

8/10 Good

Jill

Stayed 2 nights in Nov 2022

4/10 Poor

Connie

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Did not feel secure in the room. Cleaning person left a cigarette on the desk. Power went out at 4 in the morning.

6/10 Okay

Katherine A

Travelled with family
Liked: Amenities
I drink tea for breakfast - they didn’t have any. Have never stayed anywhere before that didn’t have. They had a large trash can in the cafeteria area that was almost full & smelled terrible. It should have been removed long before.
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2022
Response from Akash on Nov 10, 2022
Thank you

8/10 Good

Angela, Omaha

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at both check in and out. I like that thay have a selection of beer. It really helps to take the edge off from a long drive.
Stayed 1 night in Aug 2022
Response from Akash on Sep 2, 2022
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Akash Chaudhari General Manager Cobblestone inn & suites

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Akash on Sep 2, 2022
Dear Colin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Akash Chaudhari General Manager Cobblestone inn & suites