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Reviews of Beausite Park Hotel & Spa

4 out of 5
Beausite Park Hotel & Spa
Wengi, Lauterbrunnen, BE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 108 reviews" "
Rating 8 - Good. 14 out of 108 reviews" "
Rating 6 - Okay. 2 out of 108 reviews" "
Rating 4 - Poor. 0 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, gorgeous view of the mountains, excellent breakfast buffet, couldn't ask for more.
Stayed 3 nights in May 2024

2/10 Terrible

maymunah

Stayed 1 night in Apr 2024
Response from Thibaud on May 3, 2024
Dear guest, We understand that the parking situation in Lauterbrunnen can be an unexpected challenge, especially if you are travelling by car. Please accept our sincere apologies for any inconvenience this may have caused you.We would like to make it clear that we always endeavour to help our guests and offer solutions when problems arise. In this particular case, as the booking was made through Expedia, the cancellation and refund policy is the responsibility of Expedia as per their terms and conditions. We have advised you to contact Expedia directly to arrange a cancellation of your booking and request a possible refund.Please note that as a hotel operator, we must adhere to the terms and conditions agreed between Expedia and our guests. We cannot guarantee a refund as this depends on the policies and conditions set by Expedia.We regret that we are unable to assist you in this case, but we hope that you will have the opportunity to fully enjoy our hospitality again in the future. If you have any further questions or require assistance, please do not hesitate to contact us.

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific Staff! Great pool and spa for hotel size, relly good breakfast
Stayed 1 night in Jan 2024
Response from Beausite Park Hotel & Spa on Feb 29, 2024
Thank you very much for your kind words! We're thrilled to hear that you had a terrific experience with our staff and enjoyed our pool, spa, and breakfast offerings. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2023
Response from Beausite Park Hotel & Spa on Feb 29, 2024
We sincerely appreciate your glowing review! It brings us great joy to hear that your stay was enjoyable. Hosting you was a pleasure, and we eagerly anticipate the opportunity to welcome you back in the near future.

8/10 Good

Gyanendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from our room
Stayed 4 nights in Sep 2023
Response from Beausite Park Hotel Wengen, Sales & Marketing Team on Nov 1, 2023
Thank you for sharing this stunning photo! We really appreciate it. We look forward to welcoming you again in the future. Thank you for choosing us!

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Terrific service. Very nice rooms. Only difficulty was finding it. Booked the place to be near Grindelwald. Only 10 km away. As the crow flies. Getting there from Grindelwald involves driving to Lauterbrennen and taking a train to Wengen. None of which is explained on the Orbitz site. And Google maps tries to route you there on mountain roads that terminate a few Kms from the town, on the wrong side of the mountain. But a beautiful stay once we figured out how to get there
Stayed 2 nights in Sep 2023
Response from Beausite Park Hotel Wengen, Sales & Marketing Team on Nov 1, 2023
We appreciate your kind words. We're delighted to hear that you enjoyed your stay in our beautiful area and found our service and rooms to your liking. We apologize for the difficulty you experienced in finding the location, and we understand that it can be a challenge. We appreciate your patience and effort in getting here and take your feedback about the lack of information on the Orbitz site and Google Maps directions seriously. We are working to improve the clarity of arrival instructions. We're glad that you ultimately enjoyed your stay once you arrived. We look forward to welcoming you again in the future. Thank you for choosing us!

10/10 Excellent

Nazish

Travelled with family
Liked: Amenities
Courteous and friendly staff. Loved the Wengen area, great experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Syed Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish their shuttle was available little longer hours in evening for local transportation or had contracted rates for taxi. Their website said room was only 107 Sq feet, so I was a bit worried but actually room was almost 270 sq feet. They should correct it, then they will get more customers.
Stayed 1 night in Jun 2023

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in and concierge were all wonderful. The view was breathtaking. Unfortunately the restaurant needs some improving. We were very perplexed about the level of attentiveness and service. At dinner everyone was running in different directions, never asking the tables if they needed anything. The strange thing was that there were only a handful of tables with guests seated. We could not figure out an explanation for the running in circles. The next morning was a new experience. Staff was attentive and food was timely. We have no idea what happened the night before. It was bizarre.l and very disappointing aa we only had one night in Switzerland. Overall, you couldnt have asked for a more spectacular setting! I hope to return.
Stayed 1 night in Jun 2023

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good. The property was plush
Stayed 3 nights in Jun 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautifully situated and well worth the uphill walk to reach it. I truly couldn’t stop looking at the lush green landscape and alps. It looked like a painting. The staff are all top notch. There are many amenities and I had a wonderful massage by Ramona(I think). The buffet breakfast was fantastic and included eggs/omelettes to order. The only 1 complaint was that the fridge in our room smelled really bad. We mentioned this twice to the front desk. They said they had it cleaned which I believed but the stench was still apparent. We should have been more forceful and requested a replacement fridge. The odor was so bad that it permeated the bed area as well as the sitting area. I highly recommend this property.
Stayed 3 nights in Jun 2023

10/10 Excellent

MENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Quiet and awesome view.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view, accommodating staff, super comfortable bed!
Stayed 1 night in May 2023
Response from The Management Beausite Park Hotel Wengen AG on Jun 3, 2023
Dear guests,thanks for your valuable comments which are an encouragement and much appreciated. We look forward welcoming you back to the Beausite Park Hotel Wengen in the not too distant future.Yours sincerely,The ManagementBeausite Park Hotel Wengen AG

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent stay. Tremendous views from the room Rooms beds and bathroom were very comfortable and well equipped. Breakfasts were very good and plentiful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shelley, Shakopee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything g about this hotel is amazing. The staff are unbelievably helpful and friendly. They all remember our names and are so helpful! We will definitely be back!
Stayed 1 night in Aug 2022

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Felt very tired. Lounges and dining area were nice but rooms were very dated. Sticky floors. No AC.
Stayed 2 nights in Jul 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pascal and his team at the hotel were fantastic. Always attentive. Always friendly. Always helpful and knowledgeable. Our room was perfect. The scenery was breathtaking. We will definitely come back here if our travels bring us back to the Jungfrau region.
Stayed 3 nights in Jul 2022

8/10 Good

Kashif

Stayed 4 nights in Jun 2022

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nazereen was a pleasure. We enjoyed every single thing. Highly recommend to all our friends.
Stayed 2 nights in Aug 2021

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay
Excellent stay. Great service and attention to details.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have just returned from a skiing holiday to Wengen - the Beausite Park was fantastic. Great facilities, great food and excellent service.
Stayed 9 nights in Jan 2020

10/10 Excellent

ELLEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous day at this hotel. The staff was kind and conscientious and helpful. When we come back to Wengen this will be the only place we will stay!
Stayed 3 nights in Sep 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic retreat
Quiet, Clean and comfortable, out of the relative hustle and bustle of Lauterbrunnen and Interlaken. Incredible views from our balcony. Staff was wonderful and attentive. Would definitely go back!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Amazing!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain facing rooms are GORGEOUS/ If it is summer, and hot like our visit, request a fan for the room, because they rely on the mountain air to cool the rooms. Very refreshing, but I needed it a little cooler.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High quality all round. King size mattress much better option than two twins. Odd not to offer since the two mattresses were in a fixed king size frame. Bathroom and toilet clean but basic- I suspect addressing these would make 5 star.
Stayed 7 nights in Jul 2019

10/10 Excellent

John, Spearfish, SD

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the food was exquisite!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel, with traditional Swiss alpine charm and friendly, helpful staff at all times. Highly recommended
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most beautiful place I have ever stayed in the world. When you walk out onto the front porch you are greeted by a scene that can only be described as unmatched. It looks like a postcard. The rooms were very clean and the beds were very comfortable. The staff was friendly and responsive. I don't think we could have had a better experience.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family hotel more than 100 years，everything is perfect！
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Amazing views and incredible hospitality. We stayed for our anniversary trip and would definitely return. Good was fantastic as well.
Stayed 4 nights in Sep 2018

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the mountain garden of Eden
Family owned and run diamond in a fantastic place, near the great mountains. Extremely friendly, pick up from train station (Wenge does not allow cars), very large suite with living room, bedroom, bathroom, large balcony - our had the perfect view to the mountains. WiFi, two TV's with great channel selection, super clean - in fact spotless everywhere. Tasteful decorated, elegant ample breakfast room, a wide selection of the best breads, cold cuts, fruit, cereal, omelets, cakes, juice. High quality coffee and service, all white and silvery, smiling staff. Swimming pool, small lake in front, big grass chess set. Children playroom. Huge variety f beautiful flowers all the way around the hotel and through the village. Close to stores, restaurants, trains to Jungfrau and Interlaken, aerial cableway to Männlichen right in front of the hotel. Incredible place for vacation, for all ages, it was almost impossible to leave. Even for the high-standard hotels in Switzerland, this is really a rare pearl. Hope we can go back...
Stayed 4 nights in Sep 2018

10/10 Excellent

jamie, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
use maps to get to lauterbrunnen not to the address of this hotel you have to use the train to get to this property and that is the best part, it is impossible to describe how amazing the view is from this car prohibited area
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and staff? Definite return option
Stayed 3 nights in Sep 2018

10/10 Excellent

Brad, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms stunning views and a lovely, dedicated staff
Stayed 2 nights in Aug 2018

10/10 Excellent

HUIJIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Ali, Lafayette, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our 4 nights at the Beausite. The staff at the hotel were so kind and helpful - our stay at the hotel was our most favorite in Switzerland. We purchased the half-board and the food and meticulous service were simply incredible. We will definitely stay here again when returning to Switzerland!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Jeffrey, CT

Liked: Cleanliness, property conditions & facilities, room comfort
Everything about our experience was exemplary. The service and friendliness of staff is the best anywhere. The hotel is in a perfect, tranquil setting. We will definitely return for a longer stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Suzanne, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, Amazing Views, Welcoming Staff
From the minute we checked in to the time we left, the hotel staff was super friendly and helpful. Our room was spacious and beautiful, with an amazing view. We elected the half board for dinners and were very happy we did. The food was tasty and plentiful as well as the complimentary breakfast buffet was amazing. We highly recommend the Beausite Park Hotel!
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and excellent staff Thoroughly recommend this hotel
Stayed 4 nights in Jun 2018

10/10 Excellent

Jess, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and comfortable rooms. The breakfast included more than surprised our expectations. Just a moments walk to the trolley up the mountain and the balcony views were phenomenal
Stayed 1 night in Jun 2018

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

E, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional staff. Excellent hotel. Good food and wonderful views!
Stayed 2 nights in May 2018
Response from Family Erich Leemann, Your hosts on Jun 9, 2018
Dear Guests thank you very much for staying with us. We hope to have the privelege of welcoming you again in the future. With our kindest regards