Hey Katherine,Thank you for your feedback! We're thrilled to hear you had a fantastic stay in our glamping tent and enjoyed the facilities and social area. However, we appreciate your suggestion about having more bedding for cooler nights. It's great to know you enjoyed the wildlife and found the location convenient with the bus stop out front. We look forward to welcoming you back with improvement for another stay! Warm regards, Selina Magnetic Island Operations Team

Hey Lauren, Thank you for sharing your detailed feedback. We're glad to hear that you and your family enjoyed your stay in our family cabin and made good use of the lounge and pool areas. We appreciate your positive comments about the amenities and activities, like karaoke, that your family enjoyed.However, we do appreciate your honesty regarding the lack of blankets, the long wait at the bar and the issues with the food. Your feedback about the portion sizes, quality, and service will be taken seriously, and we'll work on improving these aspects. Consistency in our menu labelling and staff knowledge regarding dietary concerns is important to us, and your feedback about this topic is really valuable.We hope to have the opportunity to welcome you back with improvement and provide a more enjoyable dining experience. Warm regards, Selina Magnetic Island Operations Team

Hi Frederik, we are very sorry to hear your stay wasn't the best. We are hoping to gain some more insight into what we could have improved to make it better. Providing exceptional service and ensuring our guests have a memorable time is our top priority, so we would love to know what we could have done differently. Thank you. Kind regards, the reception team.

Dear Bayley,We appreciate your excellent review and the perfect 5/5 rating you've given us for your recent visit to Selina Magnetic Island Hostel. We're thrilled to hear that you had an excellent experience during your stay. Providing exceptional service and ensuring our guests have a memorable time is our top priority, and your feedback reinforces our commitment to that goal.We're grateful for your support and for choosing Selina Magnetic Island Hostel. Should your travels bring you back to the area, we'd be delighted to welcome you once again for another outstanding stay. Thanks & Regards.

Hi Megan,Thank you so much.We are so very lucky to call this place home. It is a very special place indeed. Full of beautiful nature and wildlife 3Thanks & Regards,

Dear Ashley,We appreciate your excellent review and the perfect 10/10 rating you've given us for your recent visit to Selina Magnetic Island Hostel. Thank you for taking the time to share your feedback with us.We're thrilled to hear that you had an excellent experience during your stay. Providing exceptional service and ensuring our guests have a memorable time is our top priority, and your feedback reinforces our commitment to that goal.We're grateful for your support and for choosing Selina Magnetic Island Hostel. Should your travels bring you back to the area, we'd be delighted to welcome you once again for another outstanding stay.Best regards,Thanks & Regards,

Hi Yann,Thanks so much for sharing your review! We're glad you had a great time here at Selina, hope to see you again soon :)

Hey Karen!Thank you for your kind response! We are so glad you recognised the friendliness of our hostel and would love to have you stay with us again. Sincerely, Selina, Magnetic Island Team

Hey Stephanie!Thank you for taking the time to leave us a review! We are happy to hear you had positive interactions with our staff team and enjoyed the vibe, entertainment and general location!We hope to see you again soon!Sincerely,Selina Magnetic Island Staff

Hi Alan,Thank you for taking the time to leave us a review. We have gone through many upgrades and renovations over the past few months including installing all new laundry facilities, upgraded camper and restaurant bathrooms and implementing new menus to provide more food options in order to improve our guest experience. The increase in price is mostly a result of the overall increase in accommodation prices around Queensland. Our prices are reflective of the other accommodation pricing on Magnetic Island and within the tourism industry. If you have any additional feedback please feel free to contact us directly and we would be more than happy to support and answer any questions. Sincerely,Selina Magnetic Island Staff

Thank you for taking the time to review our property!We recognize the limited wifi area is not ideal. Wifi on the island is an ongoing challenge but we are working hard to expand it to the rest of the property as soon as possible. We are delighted to hear you enjoyed the beautiful jungle surroundings! Hope to see you again soon!Sincerely,Selina Magnetic Island Staff

Thank you so much for taking the time to review our property! We really appreciate the feedback on the kitchen and are in the process of getting an air conditioner. We are sorry to hear about the issue with Google Maps and have worked on improving this issue to ensure the address and directions are correct. Thank you for providing such specific feedback. We have raised these issues and will be addressing them one by one to improve overall guest experience. Hope to see you again soon!Sincerely,Selina Magnetic Island Staff