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Reviews of Comfort Inn Oceanside Deerfield Beach

2.5 out of 5
Comfort Inn Oceanside Deerfield Beach
50 South Ocean Drive (A1A), Deerfield Beach, FL

Reviews

7.0

Good

Rating 10 - Excellent. 246 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 207 out of 1002 reviews" "
Rating 4 - Poor. 109 out of 1002 reviews" "
Rating 2 - Terrible. 112 out of 1002 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Eddy

Travelled with partner
Liked: Cleanliness, staff & service
I choose ocean view room but hotel is not on the beach the view was house backyard and bunch of tree at the patio ,ocean is far from hotel windows. Also they charge for the parking ,is not include on hotel services
Stayed 2 nights in May 2024

10/10 Excellent

Chandrowtie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. Staff were amazing and they treated us with respect and kindness.
Stayed 2 nights in May 2024
Response from General Manager on May 27, 2024
We are very happy that you enjoyed our staff and facility.Please come back to see us again in the future.Thank you for your business !!

4/10 Poor

Monica

Travelled with family
Check in process.
Stayed 2 nights in May 2024
Response from General Manager on May 27, 2024
Thank you for your business.We hope you will return to enjoy Deerfield Beach and our hotel and our services.

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
I got there and was told I had no reservation I had to find another hotel
Stayed 2 nights in May 2024
Response from General Manager on May 27, 2024
Thank you for your response.We are sorry to hear that you did not book a room at our hotel. We hope you will reserve a room with us in the future.

6/10 Okay

Patricio, Pembroke Pines

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 2 nights in May 2024
Response from gail on May 22, 2024
The Comfort Inn Oceanside in Deerfield Beach hope that your stay with us was enjoyable. Should you have any questions or concerns during your stay please let us know. Your comments are very importnt to us.

4/10 Poor

Josiane

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from gail on May 15, 2024
Thank you for being our guest. We appreciate your comments and share them with our team. Our guests are very important to us. We hope you will visit us again.

4/10 Poor

Cassidy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very run down, dirty & it smelled! The pics online do not give an accurate vision of what the hotel really looks like. Rooms are tiny! 1 of the water slides is bent & not functioning. Other than it’s in walking distance to the beach and you have a place to sleep, I would pay a little extra $ to stay somewhere a little nicer.
Stayed 2 nights in May 2024
Response from General Manager on May 6, 2024
Thank you for staying at our hotel.We appreciate your business.Our property is a very successful and clean property where our staff work very hard each day to make our guests happy.Please try us again in the future for we are the value leader in the Deerfield Beach area.

6/10 Okay

Edward

Liked: Staff & service
Bad internet connections, tough to work from the room.
Stayed 5 nights in Apr 2024
Response from gail on May 1, 2024
Dear Sir,Thank you for taking the time to review your stay with us at the Comfort Inn Oceanside. We spologioze that you could use our nomslly intetnet servie. We will share this with our team, Your comments are very important. Thank you again. Safe travels .

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
A/C wasn’t working.
Stayed 1 night in Apr 2024
Response from gail on Apr 29, 2024
Thank you for taking the time to comment on our survey. We do always have corrective changes when we know of any maintenance issues. We apologize and will share this with ourbteam. We invite you to book another stay with us again in the future, so we can show you a much better experience.

6/10 Okay

kris

Coffee lousy. No beach chairs. Breakfast lousy. Good location.
Stayed 2 nights in Apr 2024
Response from hgail on Apr 29, 2024
Thank your being our giuest. I am very suprises that you did not like our coffee. Beach chairs are complimentary and available first come first serve. Thank you for enjoying our locatioin. We hope you can visit with us in the future and experince our ususal wonderful stay. in the future.

4/10 Poor

Aura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smells weird and the shower didn´t work and we realized in the middle of the night so it was terrible
Stayed 1 night in Apr 2024
Response from gsil on Apr 29, 2024
Dear Aura,Thank you for your eview. Your feedback is very important to us. We are always seeking to improve in our areas. as well. It was a pleasure having you here with us.

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Near to the beach, clean, the staff friendly
Stayed 1 night in Apr 2024
Response from gail on Apr 26, 2024
Thank you for your comments regarding the Comfort inn Oceanside. We try everyday to wow our guest postively. We hope that you will visit with us again on your next tay. Thank you for making our day. We will dhare yoyur cinnnets with staff and management.

8/10 Good

John Patrick

Stayed 3 nights in Apr 2024
Response from Gail on May 13, 2024
Good Day,Thank you for being our guest. We appreciate your comments on your stay.We hope to have another opportunity to welcome you back and impress you further.

10/10 Excellent

Steve

Business traveller
Liked: Amenities, property conditions & facilities
A hidden gem
Stayed 2 nights in Apr 2024
Response from gail on Apr 22, 2024
Thank you for your review. We are pleased our hotrl suited you on you stay at our area. It was a pleasure havinbh you here. We hope that you will visit with us in thr future.

6/10 Okay

Kiomara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities in the bathroom very poor. Not enough towels. Only two towels, not enough and especially been closed to the beach
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 21, 2024
Thank you for staying with us !!Please come back to visit again in the future.

4/10 Poor

Meredith

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Hello- thank you for your business !Please come back to stay with us again in the future.

10/10 Excellent

Mary

Liked: Amenities
Very close to beach perfesr
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Thank you very much for choosing our hotel to stay at.We appreciate your business and hope you will come back again in the future !

2/10 Terrible

jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Thank you for staying at our hotel.We are sorry you did not enjoy our enjoy our facility and services offered.We hope you will try us again in the future.

4/10 Poor

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location close to the beach. Unfortunately the property condition is poor. The main issue are the doors, in order for the room doors to close and remain locked everyone has to slam the doors. For this reason there’s so much noise throughout the night. Another issue was the limited items available during breakfast, it is not how they try to advertise it! The only fruit available were oranges, for carbs they only had English muffins, they only had power coffee creamer and no forks on our first morning at the hotel. At some point the elevator was out of service and during checkout I wasn’t able to receive a copy of my receipt because the system “was down”.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Thank you for staying at our hotel !We will use your comments to help us improve our operations. I apologize for any inconveniences you encountered during your visit.

6/10 Okay

crystal

Check in was painfully slow at 1030pm Hallways are hot and dingy Good location Beds comfy
Stayed 1 night in Apr 2024
Response from General Manager on Apr 4, 2024
Thank you for your business!Please come back again in the future to enjoy the great Deerfield Beach area.

2/10 Terrible

Galloway

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a DUMP, don't be fooled by the next to the beach location. Best thing for this hotel is to bulldoze it and build a new one. Dirty room with hair in the shower, mirror falling off the wall, no blankets on the bed or in the room, the list goes on. Staff could care less about helping when you ask for something. Spend a little extra and stay at a nice hotel.
Stayed 2 nights in Mar 2024
Response from gail on Apr 3, 2024
Dear M. Galloway,Thank you for offering feedback about your recent stay experienceat our hotel. Your comments are important to us. We will shar with our managrment and staff. Our team hopes that givenj another opportunity you may reconsider allowing us to host you again.

2/10 Terrible

TurboManny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 2hrs and checked out immediately after smelling urine on the bed blanket. Horrible experience. Such a shame.
Stayed 1 night in Mar 2024
Response from gail on Apr 3, 2024
Dear Mr Turbo Thank you for taking a moment to leave us a review.. We are sorry to hear about your disappointing experience with us, as it is it is always our intention to provide greta customer service. Please accept our sincere apologies that we did not live up to your expecations on this occasion. We hope you have safe travel in the future.

2/10 Terrible

Antonina Ewa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from gail on Apr 3, 2024
Ms Ewa, thank you for offering feedback about your recent stay at our hotel. We are sorry you were disappointed with your service and accommodations.. While not a typical occurence for our guests poor your scoring our hotel. ,we will share with our team, Kind regards and safe travel in the future.

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft clean bed.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Thank you for staying with us !Please come back to visit again in the future.Todd Benner - General Manager

8/10 Good

Yvonne

Stayed 3 nights in Mar 2024
Response from gail on Apr 16, 2024
Good day Yvonne, Thank you for choosing Comfort Inn Oceanside, Deerfield Beach and reviewing your stay with us. Your imput is very impottant to us. We can not wait to welcome you back to our atea .

6/10 Okay

Nataliia

Travelled with family
the room is small, there is nothing to breathe. Two beds do not look like a queen, but like a twin. the floor is dirty, the faucet in the bathroom does not work well, to which I was told that everything works fine. I bathed either with hot or cold water. I stayed for 1 plus 3 days and no one came to clean. I was charged twice for cleaning.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 23, 2024
Thank you for staying at our property !We apologize for any inconveniences you experienced during your visit.Our guest rooms have TWO double full size beds in them, they are not advertised as queens.Thanks again for your business.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dark, smelled like chemicals. Not comfortable at all
Stayed 3 nights in Feb 2024
Response from gail on Mar 15, 2024
Thank you for being our guest. Your comments will be shared with our staff and management. Cleanilness is a Priority. We apologize that your stay is not how you wished. We hope you will give us another opportunity make your stay enjoyable that you deserve.

6/10 Okay

Kenneth

Travelled with partner
Check-in was very slow. Hallways and carpeting old and dirty and need to be replaced. Room was good and seemed pretty clean. Owners seem to be trying to provide a good experience, but it needs some work.
Stayed 1 night in Mar 2024
Response from gail on Mar 13, 2024
Thank you for taking the time to share your comments regarding your stay with us. Our guests are very important to us. We will share your information with our staff and management.

8/10 Good

Christopher

Stayed 2 nights in Mar 2024
Response from gail on Apr 3, 2024
Dear Christopher,Thank you for being our guest . We apprediate your taking the time to answer our survey request. While we were g;ad that you welcomed the friendly service our team provides,we're sorry to hear we failed to meet your expectations. Please accept our apologizes for any issuess that occured during your stay. We hope you will consider staying with us the next time you are in the area and allowing us the opporunity to deliver a more enjoyable exoerince.

6/10 Okay

Kenny

Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Thank you for your business!Please come back to stay with us in the future.

2/10 Terrible

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Like. No like it was dirty. Hair all over the shower and sink. All night you could hear the ice machine, drop ever 30 minutes. BOOM. Never again
Stayed 1 night in Mar 2024
Response from General Manager on Mar 4, 2024
Hello John,Thank you for staying with us!I am so sorry to hear that the ice machine on your floor kept you up at night. I apologize and wish you could have told us earlier and we could have possibly moved you to a different room.We hope you will return to stay with us again in the future for we are the value leader of our area.Thank you again.

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel for what it offers :)
The trip to this hotel was good based on what the hotel has to offer. The hotel room was clean. The check in with Todd was quick and easy. They had coffee and breakfast… enough to start the day. I can say for my room booked one bed was better than the other for the two nights there. Translation one nights sleep was not good, the other nights sleep was great. I will possibly stay here again if we go to Deerfield Beach, and I’m saying that in a positive way. N.
Stayed 2 nights in Feb 2024
Response from gail on Feb 27, 2024
Than you for tsking the time to comment on your stay. We will bring your comments to our staff. and management.We hope that your next with us is positive and improved.

10/10 Excellent

Nicholas, Miami Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to see an old property be so clean. Haven't slept that good Ina hotel Ina while....great job to the little lady at the front desk. She was quick and cool
Stayed 1 night in Feb 2024
Response from Gail on Feb 23, 2024
Thank you for being our guest. We appreciate your comments. We will share with our staff.. Thank you for making my day!!

6/10 Okay

Kiran

Travelled with family
Average stay
The view of the ocean is okay not that you are on the balcony and enjoying the view. Complimentary breakfast is not up to the standard. Room conditions are ok but both ac and exhaust fan are old and make lots of noise. Couple of times got jerks while sleeping when ac suddenly turns on with noise.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Thank you for your business !Please come back again to stay with us in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel other than the fact that the hot and cold were reversed on the sink inside the room.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Thank you for staying at our hotel.Please come back again in the future.

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for your business !Please come back to see us again in the future.

2/10 Terrible

Diane, falls church

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO ONE WHO NEEDS GRAB BARS IN THE SHOWER SHOULD STAY HERE. NO ADA ACCOMMODATIONS. THEY SERVED UNHEALTHY MARGARINE NOT BUTTER FOR YOUR TOAST. THERE WAS NO CREAM FOR YOUR COFFEE. THE CHAIRS HAD TEARS IN THEM. ICE MACHINE NOT WORKING, ELEVATOR VERY SLOW. LOTS NEEDED TO BE FIXED. to protect your reputation, Expedia. you should remove this hotel as one of your selections.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for your comments.We will look into the items you mentioned to make positive changes.Please come back to see us again.

8/10 Good

Ivana

Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for staying at our hotel !Please come back to see us again.

2/10 Terrible

Karla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is sort of a cheap motel, the pictures online are very deceiving. The pool is really small and is not like it looks in pictures. There is not even a decent lobby area. The only good thing is location since it’s close to the beach. Restroom tub had mold on it, carpet looks old and dirty.
Stayed 1 night in Feb 2024
Response from gsil on Feb 19, 2024
Thank you for being our guest. We appreciate your taking the time to comment on your stay. Your comments will be brought to our management' s attention. . We apologize that your stay was not as as you had wished. Should yoube in our area please give us another chance. Hope you have a wonderful rest of the year.

2/10 Terrible

Ileana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Comfort Inn Oceanside Deerfield Beach, enticed by its promising reputation, but my experience was nothing short of dismal. Upon entering my room, I was greeted by an uncleaned toilet adorned with blood stains, a shocking oversight that speaks volumes about the cleanliness standards here. Adding insult to injury, the door wouldn't even lock properly, leaving me feeling unsafe and had to go back to the front desk, wait another 20 minutes for the attendant in order to get another room. To top it off, the hidden fees were a slap in the face, with a hefty $100 deposit for cleaning, and an additional $15 for parking, conveniently omitted from the initial booking price. The attendant's unfriendly demeanor only exacerbated my disappointment, providing lackluster service that left me questioning why I even bothered. Save yourself the trouble and steer clear of this establishment – it's a disservice to anyone seeking comfort and hospitality.
Stayed 1 night in Feb 2024
Response from gail on Feb 19, 2024
Thank you for taking the time to comment on your stay with. We are so disappointed that your stay was not as you had wished. Our guests are very important to us. We sincerely apologize for all issues that you commented on. We will make every effort to address your concerns. Thank you

2/10 Terrible

Manuela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re reading this, it’s a sign you should not stay there. Aside from the proximity to the beach, this is the worst place I’ve seen. They don’t have breakfast as they claim, the staff and manager are unprofessional rude and will try to squeeze out every penny out of you. Whatever money you give them, they’ll hold on to it desperately. I felt sad for the property, inhospitable staff, desperate vibe and repairs needed across the whole property. I wanted to leave after the first night when I was woken up by their staff multiple times because they were too loud in the hallways multiple times, front desk had poor attitude, manager did not give me back my money for future nights despite the inconveniences they caused and I had to stay there since I spent close to $1000. This property is by far the worst I’ve been at. If you’re reading this do yourself a favor, pay a little more or stay inland to have a better vacation and surrounding atmosphere. The managers need to be trained in better hospitality and handling inconveniences or else they will lose this property and lose business and the jobs of their staff.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 17, 2024
We are sorry you did not enjoy our great property.Our hotel is very clean and well maintained. I do not understand your complaints. We assisted you with a free lunch as empathy for the ice machine traffic that was during the day hours and not late at night. Guests need to use the ice machine. I am sorry it bothered you. Everyone who assisted you including management was very polite to you and not as you state.Thank you,Comfort Inn Deerfield Beach, Florida

6/10 Okay

Earl

Stayed 2 nights in Feb 2024
Response from General Manager on Mar 23, 2024
Thank you for your business, we appreciate you!Please come back to see us again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beach hotel
The beds were çomfortable, the rooms were clean. It was quiet and very convenient to the beach and restaurants. Staff was friendly. The only negative is that the breakfast was not as good as other comfort inns or other hotels offering breakfast. Waffles, fried eggs and sausage. The same every day. But staying there was still worth it.
Stayed 6 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Thank you for your business !Please come back to see us again in the future.

10/10 Excellent

Ney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gail on Feb 14, 2024
Thank you for being our guest. We make every effort each day to have our guest enjoy their stay.. Our survey lets us know how we are doing. We appreciate your taking the time to comment on your stay..

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 10, 2024
Thank you for your business !We are sorry to hear you did not enjoy our services and facility during you recent stay at our hotel.We hope you will try us again in the future for we can do better.

6/10 Okay

Kevin, North Miami Beach

Disliked: Staff & service, property conditions & facilities
The property was ok. I didn’t like finding out about the $15/day parking fee when I arrived. The women at the property told me it is in the Expedia listing. But I had to look all the way to the end of the ad to find it.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 5, 2024
Thank you for staying at our property !We appreciate your business.Please come back to see us again in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Horrible place. False advertisement. Will not recommend. Old and broken down. Refrigerator broke when I tried to open it.
Stayed 2 nights in Jan 2024
Response from Gail on Jan 16, 2024
Thank you for being our guest. Your comments are very important to us. It let's us know areas that we need to address. We apology for the your issues you commented on. We hope that you have safe r travel this yrar..

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Hotel is a bit dirty and run down. Location is just ok. But I do like its close proximity to the beach. Am not a fan of the immediate surrounding area, though.
Stayed 2 nights in Jan 2024
Response from gail on Jan 16, 2024
DearJacobThank you for tsking the time to let us know about your visit. It is good hear that you liked our close beach. We hope you will consider staying with us again in the future.

4/10 Poor

Stuart

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Unbelievably long check in process that lasted over 20 minutes. Was told there was a 2 for 1 drink voucher but wouldn’t get it as bar was shut. When I asked if I could use the following day I was given a look and no reply. The room was tired and one of the room had insects under the refrigerator. Not bed bugs but a number of them and enough to cause concern. The hotel handled that issue very well and gave another room. Overall the reason for booking the hotel is that it’s on the beach and the area is excellent. Therefore it is definitely value for money in that respect
Response from General Manager on Jan 10, 2024
Thank you for your business !I apologize for the issues you encountered with our services and facilities. Your comments will be used as a training tool to better our operations.Please give a another try in the future. We can do better.

10/10 Excellent

niceia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I booked this stay, I read many bad reviews and only 1 good, but the response where always there, and they where trying to complete renovation. I know how hard that is, and on top of that people criticizing. I was there for one night only and it was a good experience Hotel really is going through a major renovation And will look very good after. good location, and for the price? Good luck to you guys!
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Niceia,We appreciate your kind words regarding your stay with us at Comfort Inn Oceanside Deerfield Beach and your patience as we continue to upgrade our facilities. It was a pleasure having you visit, and we look forward to seeing you again soon!