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Reviews of Coastal Inn Moncton Dieppe

3.5 out of 5
Coastal Inn Moncton Dieppe
502 Kennedy Street, Dieppe, NB

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 1000 reviews" "
Rating 8 - Good. 415 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping, dining and night life
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Clean rooms and convenient location.
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, it was a beautiful place and quiet.
Stayed 2 nights in May 2024
Response from Vicki on May 16, 2024
Thank you for staying with us Kyle.We really appreciate the glowing review :)

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and accommodating
Stayed 1 night in Apr 2024
Response from r on May 15, 2024
Thank you for the perfect review. Thank you for staying with us

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Stayed one night before an early flight. Front desk staff were very friendly, let us check in a bit early, offered an early bag breakfast and arranged a cab for the morning. Cab from the hotel was $20.00 with tip.
Stayed 1 night in May 2024
Response from r on May 15, 2024
Thanks for the great review. Thank you for staying with us

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and friendly. Room was clean and comfortable
Stayed 1 night in May 2024
Response from r on May 15, 2024
Thank you for staying with us

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely awesome!! My only suggestion is to install a hook or even a towel bar on the inside of the bathroom door. The current towel bar is just above the toilet which makes it unusable.
Stayed 1 night in May 2024
Response from r on May 15, 2024
Thankyou for the great review. Looking forward to seeing you again

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from r on May 7, 2024
Cheers

6/10 Okay

Brad

Stayed 1 night in May 2024

10/10 Excellent

Patrick, Dieppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from rl on May 1, 2024
We love the location , central to everything you want to see and do

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very accommodating
Stayed 1 night in Apr 2024
Response from r on Apr 30, 2024
Cheers

10/10 Excellent

Karen-May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was instantly recognized by Randy upon check-in; I only stay here when I come up from Saint John
Stayed 1 night in Apr 2024
Response from r on Apr 30, 2024
Thank you Karen-May for always staying with us

8/10 Good

Kristi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice stay. We ended up having to change rooms due to our first room having a dirty bathroom and they put us in the new upgraded part which was very nice and clean. However it was very noisy, you could hear everything people were saying in the hallway even if it was a whisper. May or may not stay here again.
Stayed 1 night in Apr 2024
Response from r on May 11, 2024
Thank you for staying with us ...WE hope to see you again.

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well kept and clean. The staff was amazing. I had my two young grandchildren and the staff were so good with them. They gave them treats and let us stay an extra hour past checkout to let the children swim.
Stayed 1 night in Apr 2024
Response from r on Apr 30, 2024
At Coastal Inns we value our guests. Thank you and see you next time

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late so I just went to bed. Bed was comfortable and I was very tired so I just slept.
Stayed 1 night in Apr 2024
Response from r on May 1, 2024
Thank you for staying with us. hopefully next time in Moncton you will have more time to enjoy your stay

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place staff was great .it was so clean . I would be back again thank you
Stayed 2 nights in Apr 2024
Response from g on Apr 26, 2024
Thank you for the great review hope to see you soon :)

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from r on Apr 30, 2024
Thank you

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the parking!
Stayed 1 night in Apr 2024
Response from Vicki on Apr 18, 2024
Thank you for the perfect review Wendy!

10/10 Excellent

Etienne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024
Response from Vicki on Apr 18, 2024
Thank you Etienne!We appreciate your patronage :)

10/10 Excellent

Catherine

Stayed 1 night in Apr 2024
Response from r on May 7, 2024
Awesome, Thank you for staying with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vicki on Apr 11, 2024
Thank you Robert! We really appreciate you and the perfect score. We hope to see you again :)

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly welcoming staff!
Stayed 1 night in Mar 2024
Response from r on Apr 6, 2024
Cheers

10/10 Excellent

MaryJo

Liked: Staff & service, property conditions & facilities
Perfect location clean and updated room
Stayed 1 night in Mar 2024
Response from r on Apr 6, 2024
It was our pleasure Hope to see you again

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Old no water pressure
Stayed 5 nights in Mar 2024
Response from r on Apr 6, 2024
Thank you for the review. WE in renovating our rooms tofurther improve the establishment

8/10 Good

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent service, walking distance to mall.
Stayed 1 night in Mar 2024
Response from r on Apr 6, 2024
Thank you for staying with us

8/10 Good

Reginald

Travelled with partner
Liked: Amenities
The room 103 should probably be renovated. The bottom.of the bathtub is cracked and wasn't very clean. I found it not very sanitary, the hairdryer is about to blow up and the tv remote control was so very hot,.because one of the batter ies was not in it's place , because the the battery cover was gone.
Stayed 1 night in Mar 2024
Response from Vicki on Mar 27, 2024
Hi ReginaldThank you for staying with us, and for bringing these issues to our attention. We are taking the necessary steps to resolve these issues.

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine but check.in took way to long. However I do understand that a new key syatem had just started that day
Stayed 1 night in Mar 2024
Response from Vicki on Mar 27, 2024
Hi ChristinaThank you for staying with us and for being so patient during the new key check in.

8/10 Good

Pamela

Liked: Staff & service
Staff are friendly. Breakfast was fine, no long wait times, lots of food available. The rooms are a little outdated, cracks in the bottom of bathtub, the wall seems are visible through the paint. It’s close to the mall and you can walk to anything you may need. Shopping, eating, or drinking are all within walking distance.
Stayed 2 nights in Mar 2024
Response from Vicki on Mar 27, 2024
Thank you Pamela for staying with us. We really appreciate you!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vicki on Mar 18, 2024
Hi Ashley!Thank you so much for the glowing review! We really appreciate you, and hope to see you again :)

6/10 Okay

Francine

Liked: Staff & service
Convenient location close to lots of amenities. It's an older facility and would rate it as average but the desk staff was very good.
Stayed 1 night in Mar 2024
Response from Vicki on Mar 17, 2024
Hi Francine! Thank you for staying with us, we really appreciate you!We hope to see you again when our renovations are complete.

2/10 Terrible

Gina

Stayed 1 night in Mar 2024
Response from r on Apr 6, 2024
Thank you

8/10 Good

Tarak

Liked: Cleanliness, property conditions & facilities
Room was clean and all required stuff was there
Stayed 2 nights in Mar 2024
Response from Vicki on Mar 12, 2024
Hi TarakThank you for staying with us, and for leaving a great review! We hope to see you again :)

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vicki on Mar 12, 2024
Thank you for staying with us Shelly, we really appreciate you!

6/10 Okay

James

Travelled with family, Business traveller
Liked: Staff & service
Close to mall and my dentist. No hot water at 830 am, Luke warm and got colder the longer it ran. Hot by 1000
Stayed 1 night in Mar 2024
Response from Vicki on Mar 7, 2024
Hi RichardThank you for staying with us, and for sharing your concern on the way out. We are sorry your stay wasn't as positive as we strive for. Unfortunately, we were not made aware of this, and could not assess the hot water situation at the time.

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, bed is comfortable, would stay again!
Stayed 1 night in Mar 2024
Response from Vicki on Mar 3, 2024
Hi ManonThank you so much for staying with us, and for giving us such a great review! We look forward to seeing you again :)

6/10 Okay

Ivan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Vicki on Feb 27, 2024
Hi IvanThank you for staying with us

10/10 Excellent

Glenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from r on Feb 28, 2024
Thank you. We are happy you enjoyed your stay

10/10 Excellent

Wanda

Travelled with family
Liked: Amenities
Hotel staff could not have been friendlier. Would definitely recommend
Stayed 1 night in Feb 2024
Response from Vicki on Feb 22, 2024
Hi WandaThank you so much for the great review! We really appreciate you and wish you a wonderful holiday.

8/10 Good

Jennifer

Stayed 1 night in Feb 2024
Response from Vicki on Feb 22, 2024
Thank you for staying with us Jennifer :)We hope to see you again!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
It was dirty, smelly and my son walked passed a couple doing sexual things in the hallway. Would not stay there again!
Stayed 1 night in Feb 2024
Response from r on Apr 6, 2024
This issue was addressed.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Feb 2024
Response from Vicki on Feb 22, 2024
Hi SandraThank you for staying with us, we appreciate you!

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place-ill come back
the hotel is close to mall-great hot breakfast,friendly n helpfull staff-especially vicky the receptioist is friendly n awesome!she made the stay over the top for our family with her friendlyness n help as we got here late in a storm!ty vicky n staff
Stayed 1 night in Feb 2024
Response from Vicki on Feb 5, 2024
Hi Maricel and Earl!Thank you so much for staying with us and for the wonderful compliments! We enjoyed having you, and we hope to see you again! :)

10/10 Excellent

Shayleita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Dec 2023
Response from Vicki on Feb 8, 2024
Hi ShayleitaThank you very much for taking the time to give us a review. We are glad you enjoyed your stay with us and we hope to see you again in the future!

8/10 Good

Paul Emile

Stayed 1 night in Jan 2024
Response from Vicki on Mar 27, 2024
Thank you for staying with us, and for giving us a great review!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Vicki on Jan 30, 2024
Thank you for staying with us, Stephen.We really appreciate the great review!

8/10 Good

Paul Emile

Stayed 1 night in Jan 2024
Response from Vicki on Feb 22, 2024
Thank you for staying with us :)We look forward to seeing you again!

2/10 Terrible

TRACY

Travelled with family, Business traveller
Disliked: Amenities
dirty
Stayed 2 nights in Jan 2024
Response from Vicki on Jan 22, 2024
Hi TracyThank you for staying with us and for sharing your concern. We are sorry your stay was not as positive as we strive for, but we are please to let you know we are in the midst of a major renovation to improve the quality of our guests stay.

6/10 Okay

angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice, definitely need a bigger place to eat and get the breakfast, rooms are old and redone but not done nicely, the laminate floor was all bubbling and coming up in our room
Stayed 2 nights in Jan 2024
Response from Vicki on Jan 22, 2024
Hi AngelaThank you for staying with us! We appreciate your concerns with respect to crowding in the breakfast room and we are working on that now. We are also addressing the issue with the luxury vinyl plank flooring that has become loose due to the steam in the pool area, in the room you stayed. We hope to see you again :)

8/10 Good

Tracy

Business traveller, Travelled with group
Stayed 2 nights in Jan 2024
Response from Vicki on Jan 22, 2024
Hi TracyThank you for staying with us and for leaving a good reviewWe appreciate you !

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. The room was very clean and we loved that there was no carpet!
Stayed 1 night in Dec 2023
Response from Vicki on Jan 8, 2024
Hi Janet!Thank you for staying with us, and for leaving such a great review! We really appreciate you :)