Standard Room, 2 Queen Beds

Reviews of Super 8 by Wyndham Colo. Sprs. Garden Of The Gods

2 out of 5
Super 8 by Wyndham Colo. Sprs. Garden Of The Gods
4604 Rusina Rd, I-25 Exit 146 to Rusina Rd, Colorado Springs, CO

Reviews

6.0
Rating 10 - Excellent. 138 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 235 out of 1001 reviews" "
Rating 4 - Poor. 207 out of 1001 reviews" "
Rating 2 - Terrible. 184 out of 1001 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 2 nights in May 2024

8/10 Good

Arpit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They do not have a crib for babies like the expedia description suggested. It was a nightmare scenario to realize at the last minute. The staff though was unbelievably amazing. Breakfast options were decent
Stayed 2 nights in May 2024
Response from Ryan mgr. on May 24, 2024
Thanks so much for coming.

8/10 Good

Carmen

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Ryan mgr. on Apr 26, 2024
thank you so much for coming. safe travels

2/10 Terrible

Krista

Stayed 2 nights in Apr 2024
Response from Front Desk on May 15, 2024
THANKS FOR COMING

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was full of people that were addicts. I didn’t feel safe so I asked for a refund.
Stayed 4 nights in Mar 2024
Response from Ryan mgr. on Mar 27, 2024
the property is NOT filled with addicts. This is the safest hotel in this area.

4/10 Poor

Aubrey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for 6 days, my trash was never taken. I had to look for someone for towels and toilet paper. My sheets were never changed. The faucet handle on the sink was broken. The shower faucet was broken as well. Still have no idea where the ice was located but with how everything else was going pry best. I walked into my room and it smelled of cigarettes which was disgusting. The fact you don’t have a bathroom on the main level for people checking in was disturbing. The photos online are not what the hotel looks like. One of the lamps in my room was unplugged and broken. Not impressed for what I spent. Ended up checking out a day early and didn’t get any money back. Very disappointing.
Stayed 6 nights in Mar 2024
Response from Ryan mgr. on Mar 20, 2024
Sorry you didnt have a good stay. You could have said something and we would have been more than happy to do something for you.

4/10 Poor

Lindsey

Stayed 1 night in Mar 2024
Response from Ryan mgr. on Mar 20, 2024
thanks for coming.

8/10 Good

Jeremy

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a cheap place to stay right off the interstate and they have breakfast. There are restaurants, convenince stores, and other useful businesses within walking distance. The neighborhood isnt the greatest and there is plenty of noise at night but the place is safe and secure place. With entries that require a key card to enter.
Stayed 1 night in Mar 2024
Response from Ryan mgr. on Mar 15, 2024
Thanks for coming

6/10 Okay

tyer

Disliked: Staff & service, property conditions & facilities
N
Stayed 2 nights in Mar 2024
Response from RJ on Mar 15, 2024
thank you

10/10 Excellent

Syndee

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a awesome hotel 😊
Stayed 8 nights in Feb 2024
Response from Ryan mgr. on Mar 8, 2024
Thank you so much

10/10 Excellent

david

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very respectful
Stayed 3 nights in Mar 2024
Response from RJ on Mar 6, 2024
Thanks for coming

6/10 Okay

Dizarae

Disliked: Room comfort
Stayed 1 night in Feb 2024
Response from Ryan mgr. on Feb 28, 2024
Thank you for coming

4/10 Poor

David

Liked: Cleanliness, staff & service
Because of the weather, we needed to stay for just one night but had trouble changing the reservation until the next morning when the manager,his name may have been Ryan, solved the problem...He was terrifice!!!!!!
Stayed 2 nights in Feb 2024
Response from Ryan mgr. on Feb 23, 2024
we enjoyed having you guys. Thank you for coming

10/10 Excellent

DeAnn

Liked: Cleanliness, staff & service
The front desk staff Ryan is great! Great customer service . The rooms aren’t bad , the area in convenient as well
Stayed 1 night in Feb 2024
Response from RJ on Feb 22, 2024
thanks for coming

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bummer
The man who checked me in was very nice. The place bad. The bedding was gross and stained, the floors were dirty, I was shocked at the state of the place. There were sketchy people hangin' outside... if I had yime and energy I'd have found a different place to sleep.
Stayed 1 night in Feb 2024
Response from RJ on Feb 22, 2024
sorry you had a bad experience

2/10 Terrible

Shawna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RJ on Feb 22, 2024
sorry you had a bad experience

8/10 Good

DeAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from RJ on Feb 7, 2024
thank you!

8/10 Good

Robert

Travelled with family
Stayed 1 night in Jan 2024
Response from RJ manager on Jan 31, 2024
Thanks for coming

4/10 Poor

Stacey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Its an apartment complex
Stayed 2 nights in Jan 2024
Response from RJ manager on Jan 31, 2024
it kind of is in the winter time.

4/10 Poor

Marisol

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from RJ manager on Jan 22, 2024
Whats wrong with your stay?

4/10 Poor

Philip M

Stayed 2 nights in Dec 2023
Response from RJ on Jan 5, 2024
thanks for coming

8/10 Good

Clifton

Stayed 8 nights in Nov 2023
Response from RJ manager on Dec 16, 2023
thank you so much.

6/10 Okay

Rodney

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Place was ok. No roaches or anything. Staff was courteous except for DJ. He seems to have a attitude. Could use more breakfast items. How bout some fruit.
Stayed 4 nights in Dec 2023
Response from RJ manager on Dec 8, 2023
Thank you for coming. We will take care of the attitude problem.

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy check in, good price
Stayed 1 night in Nov 2023
Response from RJ manager on Dec 6, 2023
Thanks for coming

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2023
Response from RJ on Jan 4, 2024
thanks for coming

6/10 Okay

Luke

Stayed 1 night in Nov 2023
Response from RJ manager on Dec 16, 2023
thanks for coming.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The person across the hall, or maybe it was next to me, had a dog and it wouldn’t stop barking. And then it would squeal like it was in pain. Very irritating to listen to when you’re tired.
Stayed 1 night in Nov 2023
Response from RJ manager on Nov 25, 2023
If you come back again please let us know when you here something like that so we can handle the situation. Have a great day

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place to stay. They greet you and very friendly. The hotel smells clean, the rooms are too as well. And affordable prices.
Stayed 1 night in Nov 2023
Response from RJ on Nov 23, 2023
Thanks for coming

2/10 Terrible

Strongheart

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
You can find better
I am not exactly sure what i expected. Ive never heard the greatest things about Super 8's. But i needed a cheap hotel for an event I needed to attend with my husband. I booked here for the low rate, breakfast included, and how close it was to the event. First impression was for sure an old building. Didnt bother me. It started getting worse once we got into our room and i found a large piece of glass on the floor. Thank goodness i had sandals on and had seen it before i stepped on it. Then the sheets had blood stains. Not huge but enough to be uncomfortable and can tell you they dont care enough to get the stains out or throw it away. Then the real kicker was the continental breakfast. Wow.. it was a joke. I know what mostly to expect its not gunna be a hot meal. But two pieces of bread, two raisin honey buns, cereal, waffles, and crappy coffee, i mean come on. Ive stayed in cheap hotels before with continental breakfasts and that was seriously the worst ive ever seen. We didnt even eat it. I know they could do better, but they probably won't. Disappointed and for sure will not stay at another Super 8 again. If you can.. just pay a few more bucks and stay at another higher quality budget friendly hotel.
Stayed 2 nights in Nov 2023
Response from RJ on Nov 22, 2023
thanks for coming

2/10 Terrible

ron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The sheet metal on the mattress base was extremely annoying. The outside of the building looked nice, the inside was very dated and thin walled. Breakfast was a bad joke. Cereal was soggy, no decaf, very limited options. Rooms lacked coffee machine, clock, microwavable cups.
Stayed 3 nights in Nov 2023
Response from Front Desk on Nov 16, 2023
Cereal was soggy??? thats caused by you lol

4/10 Poor

Juli

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Will never stay again. DO NOT BE FOOLED BY PICS! This was so gross, if it was a refundable stay I’d have left and slept in my car. Had to sanitize the room it was just foul, stale and dusty.. when finally ready to lay down the bed was broken! We had already had the front desk guy fix the tv and were beyond tired so went to sleep as best we could. Bathroom and sink were just minimally wiped down. Stains on furniture & damaged floors and walls. Add to that the passing vagrants outside. You get what you pay for, honestly I paid to much at $50 for the night… by a lot. I will say staff was friendly but oblivious. Convenient placement off freeway.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 15, 2023
Sorry you were not satisfied.

6/10 Okay

Kristina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was an average place to stay. Staff was nice and helpful.
Stayed 1 night in Nov 2023
Response from RJ on Nov 15, 2023
thank you for coming

2/10 Terrible

Kyle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just stayed for the night. The staff was really nice but i mean the room looked dirty, there was homeless people all around and the heater up at 75 the room was still cold.
Stayed 1 night in Nov 2023
Response from RJ on Nov 15, 2023
sorry you were not satisfied

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from RJ manager on Nov 15, 2023
thanks for coming

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RJ manager on Nov 15, 2023
thanks for coming

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place, even for Supper 8.
I would never stay at this Super 8 again. I don’t typically have high expectations from a Super 8 but this one didn’t even measure up to an already low bar. The beds were old and had huge lumps in the middle. WhenI asked if they had a room with a newer mattress I was told they are all the same. There was no chain or security bar on the door as it had been broken off some time in the past. Some of the electrical outlets didn’t work so finding one to charge my phone was a challenge not to mention they were all so loose that when I did find one that worked the charger kept wanting to slide right back out. There was no coffee pot in the room which was very inconvenient since I’m a night owl and not a morning person. There were homeless in the area and I saw a couple of the employees standing at the top of the hill next to the parking lot consorting with a drug dealer. The ONLY thing good I can say about this place is that their breakfast waffles were really good. My recommendation is book your stay with another hotel like La Quinta it something else actor’s the street (if this is the area you need to be in).
Obstacles to sort me if someone broke in; no chain or security bar.
Charger kept sliding out of the outlet; I got creative.
Stayed 6 nights in Oct 2023
Response from Front Desk on Nov 11, 2023
have a good rest of your trip

10/10 Excellent

Michellé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from RJ manager on Nov 15, 2023
thanks for coming

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Staff was very accommodating!
Stayed 3 nights in Nov 2023
Response from RJ manager on Nov 10, 2023
Thanks Joe for coming.

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RJ manager on Nov 8, 2023
Thank you for coming.

6/10 Okay

caysie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RJ manager on Nov 1, 2023
thnaks

8/10 Good

Denise

Liked: Staff & service
Just Okay
Nothing fancy, bathroom was dated and needed serious work on the plumbing as the sink would not drain. Sink was in discustting condition, cracked, stained and unsitely. Tiny TV, with poor sound.
Stayed 1 night in Oct 2023
Response from RJ manager on Nov 1, 2023
thanks for coming

4/10 Poor

greg

Disliked: Cleanliness, property conditions & facilities
It seemed like a place for the homeless
Stayed 1 night in Oct 2023
Response from RJ manager on Nov 1, 2023
we cant control who walks up and down the street

4/10 Poor

Nicholas

Stayed 3 nights in Oct 2023
Response from RJ manager on Nov 15, 2023
sorry you were not happy

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from RJ on Oct 26, 2023
Thanks for coming alex

4/10 Poor

Nichole

Stayed 2 nights in Oct 2023
Response from RJ on Oct 25, 2023
What was wrong with your stay?

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A dump. One of the worst I've ever stayed in. But what do you expect for $50. You get what you pay for. Definitely seemed like a transient hotel, with an abundance sketchy looking individuals loitering around and doors opening and closing all night. Maybe the city of Colorado Springs sends its indigent population to sleep here.
Stayed 1 night in Oct 2023
Response from RJ manager on Oct 23, 2023
Sorry you were not happy. Your claims are complete BS. i PERSONALLY WORK VERY HARD TO MAKE SURE THIS HOTEL IS SAFE.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
🚩🚩Bugs, blood stained beds & human excrement
🚩🚩🚩🚩🚩WARNING !!!!!!!!!! This hotel room was the most filthily disgusting hotel I’ve ever seen and it was nothing like the pictures. False advertisement!! We let the front desk know right after check in as soon as we saw the hazardous room and the bugs came out that these was no way we were staying there even one night. There was human excrement on the bed, bugs (bed bugs roaches) and blood and burn stains on the sheets. When asked for a refund the front desk refused and said “good luck getting a refund we never refund anybody through a third-party.” He begged us to stay and get a different room, but it was way too filthy and hazardous to our health. There was no way I was going to stay there, even one night with my daughter. I would not recommend this hotel for any reason. Hotels.com was very nice helping me get my money back even though the front desk was fighting and avoiding phone calls with Hotels.com. There is no way that this room is worth any amount of money. Staying here at this hotel could be hazardous to one’s health. Beware 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Bugs in room
Smoke burn
Damage
Mysterious filth
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 20, 2023
cant help you if we dont know what room or who you are?

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
The building was clean. I didn't like the other guest fighting in the hall. Over all it was a good experience.
Stayed 3 nights in Oct 2023
Response from RJ manager on Oct 18, 2023
Thanks for coming.

6/10 Okay

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel room looked a little run down. The bed was lumpy, the pillows were uneven and the bathroom looked liked it has seen better days.
Stayed 3 nights in Sep 2023
Response from RJ manager on Oct 18, 2023
Thanks for coming

4/10 Poor

Matt

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was all broken down, almost rolled off, door knobs and doors were broken. Towels smelled like vomit. Staff was absolutely wonderful though.
Stayed 1 night in Oct 2023
Response from RJ manager on Oct 13, 2023
sorry you had a bad experience. what room were you in sir?