The room itself was a nice room, but the air conditioning unit rattled so badly that I eventually had to turn it off to get to sleep, though that of course made it so warm it was also difficult to rest. I was staying at the property as a result of a travel delay, so I was only there for 6 hours. It took me 3 calls, the last one ringing for 7 1/2 minutes, before the front desk answered a call so I could request the airport shuttle. I arrived at the hotel after midnight, and after waiting in quite a line, the front desk staff member loudly announced my room number in front of everyone in the line - and I was traveling alone as a single woman.