6/10 Okay
Roger
Mar 10, 2024
Liked: Cleanliness
Disliked: Staff & service
Disappointing
This is marketed as a 4 star hotel however I was very disappointed.
The food was lovely however the service very poor.
A brief summary:
- not cheap
- couldn't check me in due to 'computer problem', needed me to show my email booking receipt
- I had pork skewers (lovely) but I had to ask for cutlery.
- I had fillet steak (excellent) for dinner but wasn't offered any condiments. The server even left my dirty skewer plate on the table when delivering the steak. I had finished the skewers late afternoon.
- The toilets for the bar area were tired, lots of broken tiles and a bit smelly.
- Room 3 was nice however very warm, it was difficult to access the heater controls due to a shelf directly above the heater.
- Toilet seat was broken.
- Couldn't lock the front door from the inside.
I wouldn't recommend staying here
Roger
Stayed 1 night in Mar 2024