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Reviews of SpringHill Suites by Marriott Baton Rouge North/Airport

3 out of 5
SpringHill Suites by Marriott Baton Rouge North/Airport
7980 Howell Boulevard, Baton Rouge, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 884 reviews" "
Rating 8 - Good. 251 out of 884 reviews" "
Rating 6 - Okay. 69 out of 884 reviews" "
Rating 4 - Poor. 41 out of 884 reviews" "
Rating 2 - Terrible. 34 out of 884 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Donovan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The linin was dirty and there was foul odor in the room
Stayed 1 night in May 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
There weren't any dining or lounging facilities around the area.
Stayed 4 nights in May 2024

2/10 Terrible

Claudia

Stayed 5 nights in May 2024

10/10 Excellent

Jim, East Berlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Earnest

Stayed 1 night in Apr 2024

8/10 Good

Kimberly, Tallulah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice & quiet. Staff was friendly. Rooms were okay. I did not like the bed and the bathroom. The bed linens were not clean…they looked dingy. And the toilet seat was loose and shaky. The room was smaller than I expected for the price. But overall, it was a nice place to stay. I rate it a 7⭐️
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Right at the airport.
Stayed 1 night in Apr 2024

4/10 Poor

Kellie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I was not impressed by the care of the room at all. No attention to detail. There were areas of the room that were not cleaned properly and the bed was uncomfortable and extremely lumpy. I think for the price the room could have been better.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Stayed 1 night in Apr 2024

8/10 Good

eshereka

Stayed 1 night in Mar 2024

10/10 Excellent

Shawnice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was pretty new, nice environment. No complaints.
Stayed 2 nights in Feb 2024

2/10 Terrible

Betty

Stayed 1 night in Mar 2024

10/10 Excellent

Trumeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn like was bed wasn't to Comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. Beds were small for what was supposed to be 2 queens. Felt more like doubles
Stayed 1 night in Mar 2024

8/10 Good

Dwight F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tonja

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one working was so very nice and helpful. But, the full breakfast was not up to par like other Marriott with hot food waffles grits like the Hilton across the street.
Stayed 1 night in Mar 2024

8/10 Good

KALLY MARIE, Ferriday

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine, Freeport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was very friendly and accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
We had a very nice stay.
Stayed 1 night in Feb 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaner and comfortable I enjoyed my stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bradley

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Shammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Marisa

Disliked: Cleanliness
Couldn't use the sofa bed because it was stained and filthy
Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice but my window was shattered and broken into in front of the lobby entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Kandace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Wilbur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Ken

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On day of arrival, the room was dirty. The bed had a dirty pillowcase that was flipped over where you couldn’t see it. Would t have noticed it if I hadn’t had to clean the headboard to the bed, it was covered in spots that looked like soda. I had to clean it with a wet cloth. Breakfast was not great with a toaster that didn’t work well. Overall, not a great first impression.
Stayed 2 nights in Dec 2023

8/10 Good

Jeffrey

Stayed 1 night in Dec 2023

10/10 Excellent

Andrezza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rutwik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good place. Standard what you expect from a spring hill suites. Room was clean - although things felt just a tab bit dated compared to some of my recent IHG hotel stays but no complaints at all.
Stayed 1 night in Dec 2023

10/10 Excellent

DANIELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was horrible.
Stayed 1 night in Nov 2023

8/10 Good

Marlon, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck in Baton Rouge. Great value and service, I would certainly stay there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rama Krishna, LEANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Nov 2023

8/10 Good

Kendrick

Stayed 1 night in Oct 2023

8/10 Good

Audra

Stayed 1 night in Oct 2023

10/10 Excellent

Treschel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023

8/10 Good

Baird

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Malissia

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
As always after checking in I cleaned and sprayed the suite before unpacking. We allowed the room to air out and disinfect while we stepped out to go grab something to eat. After returning to the room, we saw bedbugs everywhere I grabbed our belongings, went downstairs, inform the hotel staff of the situation and immediately checked out. This is why I do this I spray a solution around the beds and carpet to see if the bedbugs will come out it will make them come out every time if they are in the room I was totally disgusted and is displeased with the hotel and the service that I receive upon telling them about the bedbugs and about requesting a full refund. I was told I had to wait the manger needed to do a full investigation I had to return to the hotel to send pictures. This was just totally ridiculous. I had to go find another hotel in the middle of the night, because I had paid for three nights in advance and needed somewhere else to stay don’t get me wrong the hotel suite was very beautiful. The pool was beautiful as well. I had a window view outlooking the pool, but I was so so disappointed that this hotel for having bedbugs I would’ve never expected that they need to burn the whole hotel down and start all over.
Stayed 2 nights in Sep 2023

10/10 Excellent

Deona W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Debi

Stayed 1 night in Sep 2023