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Reviews of Hotel Seidenhof

4 out of 5
Hotel Seidenhof
Sihlstrasse 9, Zürich, ZH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 44 reviews" "
Rating 8 - Good. 6 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday
Stayed 7 nights in Jul 2023

10/10 Excellent

James

Stayed 2 nights in Jun 2023

6/10 Okay

Dana

Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, although room was a little small. Very well located.
Stayed 2 nights in Feb 2023
Response from Matthias Ramer on Feb 19, 2023
Dear Guest, Thank you very much for your perfect rating. We are very happy to hear, that you enjoyed your stay. We would really appreciate to welcome your soon again and wish you in the meantime all the best! Sincerely yours Matthias Ramer General Manager

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations!
Stayed 1 night in Feb 2023
Response from Matthias Ramer on Feb 5, 2023
Dear Guest, thank you for your feedback. We are happy to see that you had enjoyed your stay.Best regardsMatthias RamerGeneral Manager

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found my favourite Zurich hotel! Amazing!
I thoroughly enjoyed my stay at the Seidenhof. Check in was easy, the room and bathroom were amazing, the bed was comfortable (with an option to select from a menu of pillows!!), and the little touches such as fresh fruit in the room, sparkling water, small notes really took it to the next level. The restaurant (Enja) was fantastic, with great vegetarian options. The bar was also very nice, with a good selection of drinks (also had late night dessert there!). Location was great within easy reach to Parade de Platz. Would recommend!
Stayed 4 nights in Jan 2023
Response from Matthias Ramer on Jan 25, 2023
Dear Guest, we are happy to see that you had a perfect stay with us, especially our new rooms. We looking forward to welcome you soon again and wish you all the best.

10/10 Excellent

Yee Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Jay

Stayed 1 night in Sep 2022
Response from Matthias Ramer on Sep 22, 2022
Dar Guest, We are very glad to hear that you had an enjoyable stay. We looking forward to welcome you soon again and wish you all the best. With kind regards Matthias Ramer General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2022
Response from Matthias Ramer on Aug 16, 2022
Dear Guest Many thanks for taking the time to give some very nice feedback. We look forward to welcoming you again as our guest soon. Best wishes Matthias Ramer General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Matthias Ramer on Aug 7, 2022
Dear guest, thank you for the perfect rating. We looking forward to welcome you soon again. Best regards Matthias Ramer General Manager

4/10 Poor

JATUDET

Stayed 1 night in Jul 2022
Response from Matthias Ramer on Jul 28, 2022
Dear Guest Many thanks for taking the time to give some feedback. Please contact me directly during your next visit to our hotel. We look forward to welcoming you again as our guest soon. Best wishes Matthias Ramer General Manager

10/10 Excellent

S

Stayed 1 night in Jul 2022
Response from Matthias Ramer on Jul 18, 2022
Dear Guest, We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. Best wishes Matthias Ramer General Manager

8/10 Good

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Irina

Liked: Cleanliness, staff & service
Disliked: Room comfort
We stayed in this hotel our first three nights in Zurich. We left for Milan and stayed there one more night. We had two different rooms. The rooms were very hot. We asked the receptionist to adjust our air conditioner. During our first three nights, they somewhat adjusted it but the last night was hot like hell. We had to open windows to get some air but because of the noise outside it was hard to sleep. We were told that because of local regulations, they have to keep air conditioned at 73F. It felt like 80F in the room. The fan was making noise. The staff, breakfast, location and cleanliness were good but because it was so hot in the room, we really could not stand it. I will not return there and I will not recommend anyone to stay there during warm weather.
Stayed 1 night in Jul 2022
Response from Matthias Ramer on Jul 18, 2022
Dear Guest, Many thanks for your feedback.We are sorry that you were not satisfied with our air conditioner. We are happy to see that you enjoyed the breakfast and our service. We wish you a good time. With kind regards Matthias Ramer General Manager

8/10 Good

MAHER

Stayed 2 nights in Jul 2022
Response from Matthias Ramer on Jul 14, 2022
Dear Guest Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a boutique hotel feeling. Positioned next to the shopping mecca of Zurich and 5 min walk to the old city. It’s also only 5-10 min walk to all the major tram and train stations. The pictures of the rooms on the website don’t give it justice. The rooms scream luxury and excellence. And that’s not even the best part. The staff is fantastic. So accommodating, going out of their way. We travel a lot and don’t think I have ever seen a better service. If you have the option to get the breakfast included, take it. It’s not some usual hotel breakfast. A chef is making omelettes the way you want it, the rest of the breakfast buffet is filled with swiss quality foods.
Stayed 2 nights in Jun 2022
Response from Matthias Ramer on Jun 26, 2022
Dear Guest, Thank you for your wonderful feedback. We are glad to hear that you enjoyed your stay in our new central placed hotel. We hope to welcome you back soon and wish you a great time. Kind regards Matthias Ramer General Manager

10/10 Excellent

matilda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked cleanliness of the property, staff very courteous and accommodating. Pillows too soft and flattens quickly.
Stayed 1 night in Jun 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest We would like to thank you for the perfect rating that we were able to receive. We are happy to hear that you enjoyed our new furnished Hotel. We look forward to welcoming you again as our guest soon and wish you all the best in the meantime. With kind regards Matthias Ramer General Manager

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest, thank you for your message. We are happy to see that you had a luxuriou stay with us. We are looking forward to welcome you soon again. With kind regards Matthias Ramer General Manager

10/10 Excellent

Sigal

Great hotel and location
Totally renovated hotel. Great location. Good service. Highly recommend.
Stayed 1 night in May 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest Thank you for your reply. Our hotel is brand new and very central. We are looking forward to welcome you soon in Zuerich. With kind regards Matthias Ramer General Manager

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel. Excellent location. Very clean. The breakfast buffet included with the stay was very good and a great value considering the high price of eating out in Zurich. The one gripe I have about our room was the balcony. The pictures made it appear as if we would have a nice view of the city. All we had a good view of was a big air conditioning unit right next to us at about eye level.
Stayed 4 nights in May 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest, thank you for your message. We are happy that you enjoyed you stay. We have rooms with a view from the balcony, we made a note in you profile for the next stay. We are looking forward to welcome you soon again. With kind regards Matthias Ramer General Manager

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel very close to train station. Rooms were nicely renovated and very clean. Breakfast buffer was very good.
Stayed 3 nights in May 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest, thank you for your ppermessage. We are happy to see that you had a luxuriou stay in our new hotel, especially our breakfast. We are looking forward to welcome you soon again. With kind regards Matthias Ramer General Manager

10/10 Excellent

mehrdad

Stayed 3 nights in Apr 2022
Response from Matthias Ramer on May 2, 2022
Dear Guest, thank you for your best rating. We looking forward to welcome you soon again and wish you all the best. With kind regards Matthias Ramer General Manager

6/10 Okay

Parviz

Liked: Room comfort
Stayed 1 night in Apr 2022
Response from Matthias Ramer on Apr 29, 2022
Dear Guest, We would like to thank you for the good rating. We are very glad to hear that you had an enjoyable stay with us. We look forward to welcoming you again as our guest soon. With kind regards Matthias Ramer General Manager

10/10 Excellent

guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2022
Response from Matthias Ramer on Apr 29, 2022
Dear Guest, We would like to thank you for the perfect rating. We are very glad to hear that you had an enjoyable stay in our new designed hotel. We look forward to welcoming you again as our guest soon. With kind regards Matthias Ramer General Manager

10/10 Excellent

Stephen P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
All staff were so helpful and kind, from those on the phone pre-check-in, at breakfast, and those at reception. Although parking was offsite it was easy to pull up at the hotel and unload. The location is excellent.
Stayed 1 night in Apr 2022
Response from Matthias Ramer on Apr 19, 2022
Dear guest Thank you very much for the perfect feedback. We are very pleased that you liked our service so much, ecpecially our breakfast buffet. It would be great if we could welcome you again soon and wish you only the best in the meantime! Best regards Matthias Ramer Director

10/10 Excellent

Estella

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I found the hotel on Expedia… what a find! We loved everything about it— the staff was amazing and helpful. I would highly recommend it to anyone staying in Zurich.
Stayed 2 nights in Apr 2022
Response from Matthias Ramer on Apr 13, 2022
Dear guest Thank you very much for the very nice feedback. We are very pleased that you liked it so much with us. It would be great if we could welcome you again soon and wish you only the best in the meantime! Best regards Matthias Ramer Director

10/10 Excellent

Dan, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Newly renovated modern comfortable rooms. Perfect service. Highly recommended.
Stayed 2 nights in Apr 2022
Response from Matthias Ramer on Apr 11, 2022
Dear Guest Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St.Peter. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice newly refurb'ed hotel. Liked my room, and the breakfast the most, recommended.
Stayed 3 nights in Mar 2022
Response from Matthias Ramer on Apr 3, 2022
Dear Guest, We would like to thank you for the very nice feedback. We are very glad to hear that you had an enjoyable stay, especially our fresh breakfast buffet. We look forward to welcoming you again as our guest soon. With kind regards Matthias Ramer General Manager

10/10 Excellent

Anneli

Stayed 1 night in Mar 2022
Response from Matthias Ramer on Apr 1, 2022
Sehr geehrter Gast Vielen Dank für Ihr tolles feedback. Wir freuen uns, dass Ihnen unser neu eröffnetes Hotel so gut gefällt. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen eine gute Zeit. Mit freundlichen Grüßen Matthias Ramer General Manager

10/10 Excellent

Murti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese style toilet was everything. The hotel gave me access to the local gym across the street which is better that most hotel gym when it comes to equipment. I really enjoyed how centrally located the hotel is. 9/10 across the board for this hotel.
Stayed 2 nights in Mar 2022
Response from Matthias Ramer on Mar 23, 2022
Dear Guest We would like to thank you for the very nice comments. We look forward to welcoming you again as our guest soon. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerely Matthias Ramer General Manager

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Matthias Ramer on Dec 17, 2022
Dear Guest, thank you very much for your feedback. We are very glad to hear that you had an enjoyable stay.Best regardsMatthias RamerGeneral Manager

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso hotel em Zurique!
Hotel maravilhoso, tudo novo. Quarto lindo e espaçoso. Serviço impecável. Localização perfeita! Quero voltar muitas vezes! Daria nota 11 se pudesse!
Stayed 8 nights in Sep 2022
Response from Matthias Ramer on Sep 22, 2022
Dar Guest, We are very proud to hear that you had super stay with us. We looking forward to welcome you soon again and wish you all the best. With kind regards Matthias Ramer General Manager

10/10 Excellent

AN NA

Stayed 1 night in Jul 2022
Response from Matthias Ramer on Jul 18, 2022
Dear Guest, We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. Best wishes Matthias Ramer General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor localização de Zurich
O hotel foi todo reformado ,fica na melhor localização de Zurich , ao lado da principal rua , magazines , restaurantes.
Stayed 3 nights in Jun 2022
Response from Matthias Ramer on Jul 3, 2022
Dear Guest Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel Seidenhof. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

Andre Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar e hotel Incrível em Zurich. Fomos bem atendidos, inclusive uma das atendentes falava portuguêse com isso facilitou inúmeras dicas e duvidas nossas, de forma rápida ( não devido a língua). O restaurante do Hotels é ótimo tb, recomendo. Ficaria fácil nela pela 2a vez.
Stayed 2 nights in Jun 2022
Response from Matthias Ramer on Jul 3, 2022
Dear guest Thank you very much for the great feedback. We are very pleased that you liked it so much with us. It would be great if we could welcome you again soon and wish you only the best in the meantime! Best regards Matthias Ramer Director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地が最高で、新しいホテルなので、水回りが綺麗で大変快適でした！
Stayed 2 nights in May 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest Thank you very much for your nice comments about your stay. Our new renovated house is in the heart of Zuerich. We would be very happy to welcome you again at the Hotel Seidenhof. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In centro città, ottimo personale, buina colazione
Stayed 2 nights in May 2022
Response from Matthias Ramer on Jun 20, 2022
Dear Guest Thank you very much for your nice comments about your stay. We would be very happy to welcome you again at the Hotel Seidenhof. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

ANGELIS

Stayed 2 nights in May 2022
Response from Matthias Ramer on May 25, 2022
Dear Guest, Thank you for the perfect review. We looking forward to welcome you soon again. With kind regrads Matthias Ramer General Manager

10/10 Excellent

Manuel

Stayed 1 night in May 2022
Response from Matthias Ramer on May 9, 2022
Dear Guest Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Matthias Ramer on Apr 1, 2022
Dear Guest, We would like to thank you for the very nice rating. We are very glad to hear that you had an enjoyable stay. We look forward to welcoming you again as our guest soon. With kind regards Matthias Ramer General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Stadthotel in Zürich
Toll renoviertes Hotel, super freundlich mit excelenter Lage in Zürich
Stayed 1 night in Mar 2022
Response from Matthias Ramer on Mar 10, 2022
Lieber Gast, Vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Wir freuen uns zu hören, dass Sie einen angenehmen Aufenthalt hatten. Unser frisch renoviertes Hotel ist sehr Zentral gelegen. Wir freuen uns bereits darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen Matthias Ramer General Manager