Dear RachelThank you for your feedback about your recent stay. We're glad to hear that you found the bed comfortable and appreciated the convenience of our parking facility. We apologize for the inconvenience caused by the nearby construction and the crowded breakfast area. Your comments will help us improve our guest experience. We hope to welcome you back in the future for an even more enjoyable stay.Kind regards

Dear Kathleen Grace Thank you for sharing your feedback about your recent stay. We apologize for the outdated condition of the room and the issues you encountered with the lighting and bathroom. Your comments about the furniture and bathroom layout will be taken into consideration for our future renovation plans. We are pleased to hear that you found our location convenient and appreciated our breakfast selection and courteous staff. We hope to have the opportunity to provide you with a more comfortable experience in the future.Kind regards

Dear WilliamThank you for your feedback! We're delighted to hear that you were happy with your stay in Zurich. We look forward to welcoming you back in the future.Your Hotel Montana Team

Dear Tan SiewWe're thrilled to hear that you had a pleasant stay with us! Providing a memorable experience for our guests is what we strive for every day. If there's anything more we can do to make your time with us even better, please don't hesitate to let us know. Your happiness is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Shui Han ViolaWe're thrilled to hear that you had a pleasant stay with us! Providing a memorable experience for our guests is what we strive for every day. If there's anything more we can do to make your time with us even better, please don't hesitate to let us know. Your happiness is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Jill MarieWe're truly sorry to hear that your experiences with us haven't met your expectations. Ensuring our guests feel comfortable, valued, and satisfied is our top priority, and it's disheartening to learn that we fell short in delivering that to you. We'd greatly appreciate the opportunity to address your concerns directly and make amends wherever possible. Your feedback is crucial in helping us identify areas for improvement.

Dear SarahThank you for your kind feedback.Your Hotel Montana Team

Dear Akram, we are glad to hear the receptionist was nice. Kind regards, Hotel Montana

Dear Allison, thank you for your great review. Kind regards, Hotel Montana

Dear JesseThank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and that our convenient location and delicious breakfast made your experience memorable. We can't wait to welcome you back for another great stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. See you soon!Kind regards

Dear DebasisThank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our convenient location was beneficial for your travels, being within walking distance from Zurich HB and the Shilaqui bus terminus.However, we sincerely apologize for the less than satisfactory experience you encountered during your stay. Your comments regarding the service provided by our receptionists have been duly noted, and we will address this matter with our team to ensure that all guests receive the warm and welcoming service they deserve.Furthermore, we regret any inconvenience caused by the maintenance issues you mentioned in your room. Please rest assured that we take cleanliness and room maintenance very seriously, and we will immediately investigate and rectify the issues you highlighted, such as the faulty hairdryer, stains in the commode, non-functional stand lamps, and the faulty main door lock.We truly value your feedback as it allows us to identify areas where we can improve and enhance the overall guest experience. It is our goal to provide all our guests with a comfortable and enjoyable stay, and we are committed to taking the necessary steps to ensure that incidents like these do not recur in the future.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you rightfully deserve.Kind regards

Dear Evelyn, thank you for your good review. Kind regards, Hotel Montana

Dear Amber Mary Thank you very much for your wonderful review.We are looking forward for your next stay.Kind regards

Dear Pi LeongThank you for sharing your feedback! We're delighted to hear that our hotel's proximity to the station and the inclusion of a bathtub in your room made your stay enjoyable. While we aim to provide a comfortable experience without unnecessary frills, we're thrilled that you appreciated the convenience of our amenities. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future!Kind regards

Dear MariaThank you for sharing your experience with us. We're pleased to hear that our hotel's proximity to the main railway station and easy access to the city center met your expectations. However, we sincerely apologize for the issues you encountered with cleanliness in your room. Your feedback regarding the mold in the shower, stains on the table, and unclean windows is concerning, and we assure you that we take such matters seriously. We'll address these issues promptly with our housekeeping team to ensure they're rectified and prevent any recurrence in the future.We're glad you found the breakfast acceptable and appreciated the efforts of our staff, although we regret any inconvenience caused by the lack of availability of reception staff during your checkout process. Rest assured, we'll review our procedures to ensure better availability and functionality during all times of the day.Your recommendation for short stays is valued, and we're committed to improving the hygienic aspect to meet your expectations. We appreciate your feedback as it helps us enhance our service standards. Should your travels bring you back to the area, we'd love the opportunity to provide you with a much-improved experience.Kind regards

Dear SoniaThank you for taking the time to share your experience! We're thrilled to hear that you found our hotel convenient, especially its proximity to downtown. Our team takes great pride in providing friendly and attentive service, so it's wonderful to know that it made a positive impression on you. Additionally, we understand the importance of parking convenience, and we're glad you found our paid parking option beneficial. We appreciate your feedback and hope to welcome you back for another great stay in the future!Kind regards

Dear HannahThank you for taking the time to share your feedback with us. We apologize if our online check-in process didn't meet your expectations. We understand that hospitality is about personal interaction, and we appreciate your perspective on this.Regarding the breakfast experience, we're sorry to hear about the challenges you encountered. Your comments are valuable, and we will address them with our team to ensure that we provide a smoother and more enjoyable dining experience for our guests. It's great to hear that you appreciated the quality and variety of the food options and enjoyed the ambiance of our dining room.Your feedback helps us improve, and we hope that if you choose to stay with us again in the future, we can exceed your expectations in every aspect of your experience. Thank you for bringing these matters to our attention.Kind regards

Dear VaughnThank you very much for your review.We hope to see you again.Kind regards

Dear RichardThank you for your kind words! We're thrilled to hear that you enjoyed our breakfast. Our team puts a lot of effort into providing delicious and satisfying options for our guests. We hope to see you again soon for another delightful experience!Kind regards

Dear BrookeThank you for sharing your experience with us. We're glad to hear that you found our hotel to be reasonably priced and conveniently located near the train station. We appreciate your feedback regarding our staff and will certainly take your comments into consideration as we strive to provide exceptional service to all our guests.We're pleased to hear that you enjoyed the spacious room and the quality of the shower. However, we apologize for any inconvenience caused by the lack of charging outlets and a full-length mirror in the room. Your feedback is invaluable, and we'll work on addressing these issues to enhance the comfort of our guests in the future.Regarding the area's appearance, we understand that proximity to the train station can sometimes lead to a mix of surroundings. Nonetheless, we strive to ensure the safety and security of our guests at all times.We're grateful for your one-night stay with us and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience or if you have any further comments, please don't hesitate to let us know. Your satisfaction is our top priority.Kind regards

Dear NikhilThank you for taking the time to share your feedback with us following your recent stay. We appreciate your honest assessment of our hotel.We're pleased to hear that our location near the station served your needs effectively. However, we apologize if the size of our rooms and the absence of air conditioning did not meet your expectations. We understand that comfort is essential for a pleasant stay, and we will take your comments into consideration as we strive to improve our accommodations.While our hotel may be suitable for shorter stays or solo travelers seeking convenience, we understand that it may not be the ideal choice for families seeking additional amenities and space.Your feedback is invaluable to us as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Warm regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear AndresThank you very much for taking your time to make a review.We are looking forward for your next stay.Kind regards

Dear Scott, thank you for your good review. Kind regards, Hotel Montana

Dear ElyseThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear JeanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear TommyThank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your recent stay. Your comments regarding the cleanliness and condition of the room are deeply concerning to us as we strive to provide a comfortable and enjoyable environment for all our guests.Rest assured, we have immediately addressed the issues you mentioned with our housekeeping and maintenance teams to ensure that such lapses do not occur again in the future. Our guests' comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.We understand the importance of a peaceful and hygienic environment for a relaxing stay, and we are truly sorry for any inconvenience caused by the noise and cleanliness issues you encountered. Please know that your feedback will be used constructively to improve our services and prevent similar occurrences.We would like to extend our sincerest apologies once again and hope that you would give us another opportunity to exceed your expectations during your next visit. Please feel free to reach out to us directly if there is anything further we can assist you with.Warm regards,

Dear Orlando WOW! Thank you very much for your review.We are happy to read that you had a pleasant stay with us. We are looking forwards for your next stay.Kind regards

Dear AnnetteThank you very much for your excellent review!We are looking forward for your next stay.Kind regards

Dear Brian Thank you for taking the time to share your feedback with us. We're glad to hear that you chose our hotel for both the beginning and end of your vacation and that you found our location near Zurich HB to be convenient for your travels. We apologize for any inconvenience caused by noise and temperature control issues during your stay. Your comments regarding these aspects are valuable to us, and we'll certainly look into ways to address them to ensure a more comfortable experience for our guests in the future.We're pleased that you found our room functional and enjoyed our staff's service and the quality of our breakfast offerings. We appreciate your understanding regarding the heating system and lack of air conditioning. We'll take your concerns into consideration to improve our guests' comfort, particularly during warmer months.We're delighted that our proximity to the old town made exploring the attractions easy for you.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Kind regards

Dear Joanna, thank you for your good review. Kind regards, Hotel Montana

Dear Patrice Thank you for your glowing review! We're thrilled to hear that you found our beds comfortable, and our down quilts luxurious. Providing a cozy and relaxing atmosphere is important to us, and we're delighted that you enjoyed your restful sleep with us.We're also glad to hear that you enjoyed our breakfast offerings. Our team takes pride in preparing a delicious spread to start your day off right.We appreciate your kind words about our staff. Ensuring our guests feel well taken care of is a priority, and it's wonderful to hear that our team's attentiveness and helpfulness made a positive impact on your stay.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel!Kind regardsYour Hotel Montana Team

Dear Rona JoyThank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be clean, conveniently located near the train station, and that you received friendly service from our receptionist. Providing a welcoming and accommodating experience for our guests is always our top priority, and we're glad we could make your stay enjoyable.We hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to enhance your experience next time, please feel free to let us know. Thanks again for choosing our hotel!Kind regards

Dear CarlaThank you for your glowing review of Hotel Montana! We're delighted to hear that our convenient location near the main train station made your stay easier. Providing excellent service is a priority for us, and we're glad to hear that our front desk staff was helpful and accommodating.We're pleased that you enjoyed our breakfast buffet and found it to have a variety of great options, including the fabulous Swiss coffee. Ensuring our guests have a satisfying and delicious start to their day is important to us.Safety and cleanliness are paramount to us, and we're thrilled to hear that you felt secure and comfortable in your room and appreciated its cleanliness.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing Hotel Montana!Kind regards

Dear HilaryThank you for sharing your feedback with us. We apologize for any disappointment caused by the absence of a lounge bar in our hotel. We understand the importance of having a relaxing space to unwind in the evening, and we regret that we did not meet your expectations in this regard.Your comments are valuable to us, and we will certainly take them into consideration as we continue to improve our services and amenities for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards

Dear ChelseyThank you for sharing your feedback with us. We're pleased to hear that your check-in process was quick and easy, and we appreciate your kind words about our staff's friendliness and understanding.However, we apologize for the inconvenience you experienced with the lack of hot water and Wi-Fi in your room. It's disappointing to hear that these issues impacted your stay, and we understand how frustrating it must have been after a long day of traveling. We're glad to hear that our team attempted to resolve the issues promptly, although we regret that the Wi-Fi problem persisted.We're delighted that you enjoyed our breakfast offerings, including our vegan options and oat milk for coffee. Your satisfaction is important to us, and we're glad that we could accommodate your dietary preferences.We're also pleased that you found our hotel's proximity to the train station convenient for your travels.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.Kind regards

Dear BrianThank you for sharing your feedback with us. We're glad to hear that you found our hotel convenient to the train station.We apologize for any inconvenience caused by the lack of visible heating controls in your room. Our team will look into this matter to ensure that our guests have more control over their room temperature for a comfortable stay in the future.Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience.Kind regards

Dear ByeonghoThank you for sharing your feedback with us. We're sorry to hear that your experience was marred by noise disturbances from neighboring rooms and that you found the bed too soft.Ensuring a peaceful and comfortable stay for our guests is of utmost importance to us, and we apologize for falling short of your expectations in this regard. We will look into ways to enhance the soundproofing of our rooms to minimize noise transfer and provide a more restful environment for our guests.Additionally, we understand that individual preferences regarding mattress firmness can vary, and we apologize if the softness of the bed did not meet your personal comfort preferences. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.We appreciate your patronage and hope that despite these issues, you were still able to enjoy other aspects of your stay with us. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us directly. We would welcome the opportunity to make things right and ensure your future stays are more enjoyable.Kind regards

Dear WilliamThank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's proximity to the station convenient and that you enjoyed our excellent breakfast offerings.We apologize, however, for any inconvenience caused by noise disturbances from neighboring rooms due to thin walls. Ensuring a peaceful environment for our guests is important to us, and we understand the impact that sound transmission can have on your stay. We will certainly look into ways to address this issue and improve the soundproofing in our rooms.Additionally, we apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we take your comments seriously. We will work diligently with our housekeeping team to ensure that our cleanliness standards are consistently met.Your feedback is invaluable to us as we strive to continually improve our services. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards

Dear DarrenThank you so much for your kind words! We're thrilled to hear that our staff made a positive impression on your stay. Providing exceptional service and ensuring our guests feel welcome and supported is our top priority. It's wonderful to know that you found our team to be helpful, accommodating, and always ready to assist with any issues you encountered.We truly appreciate your recognition of our efforts, and we'll be sure to pass along your compliments to our staff. Your feedback means a lot to us, and we're grateful for the opportunity to have hosted you. Should you have any future travels or need assistance, please don't hesitate to reach out. We'd love to welcome you back for another memorable stay.Kind regards

Dear EdThank you so much for your amazing review.We are happy to read that you had a wonderful stay with us. Kidn regards

Dear CatherineThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear VirajIt sounds like you had a disappointing experience at the hotel. It's unfortunate that the room upgrades didn't fully meet your needs, and that the facilities for babies were inadequate. Additionally, the quality of the breakfast and the condition of amenities like the shower and crib were not up to your expectations.Given your feedback, it seems like this hotel may not be suitable for families or couples looking for a comfortable stay, especially with a baby. It's essential for hotels to address issues promptly and maintain their facilities to meet the expectations of their guests, particularly when they advertise a certain star rating.Thank you for sharing your experience, as it can be helpful for others considering accommodations in Zurich. If you have any further questions or need assistance, feel free to ask.Kind regards

Dear FakihaThank you very much for your kind review.We are looking forward for your next stay.Kind regards

Dear JustinThank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced with the underfloor heating being on full and the inability to adjust the thermostat to reduce the temperature. Your comfort is important to us, and we will investigate this issue promptly to ensure that our heating systems are functioning correctly and provide better control for our guests.Additionally, we apologize for any oversight in housekeeping that resulted in items from a previous guest being left in the bathroom. We will address this with our housekeeping team to prevent similar occurrences in the future and to ensure that our rooms are thoroughly cleaned and prepared for each guest's arrival.Your feedback is invaluable to us as we continuously strive to improve our services. If there is anything else we can do to enhance your experience or if you have any further concerns, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you for choosing to stay with us.Kind regards

Dear AhmedWOW! Thousand thanks for your amazing review.We hope to see you again.Kind regards

Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you enjoyed our hotel's good location, excellent breakfast, and found the check-in and checkout process to be very easy.We strive to provide a seamless and enjoyable experience for our guests, and it's wonderful to know that we met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit.

Dear GeraldThank you very much for your review.We are looking forward for your next stay.Kind regards