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Hotel Alpina

2.0 star property
Hotel in Zermatt, walk to Matterhorn Museum

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cribs/infant beds, free WiFi
Daily buffet breakfast (CHF 25 per person)
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
The price is CA $187
CA $207 total
includes taxes & fees
18 May - 19 May

Explore the area

Map
5 Englischer Viertel, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationMatterhorn Museum2 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

Highlights

Heating
TV
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About the area

Zermatt

Located in Zermatt, Hotel Alpina is in the mountains. Travelers looking for local activities can try Forest Fun Park and Golf Club Matterhorn, while those looking to experience a bit of culture can stop by Matterhorn Museum. Explore all the area has to offer with hiking/biking trails and mountain climbing.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Brown Cow - pub - 3 min walk
  • Old Zermatt - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 2 min walk
  • Elsie's Bar - 2 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum
Located close to Forest Fun Park, Hotel Alpina provides a terrace, a garden, and a hair salon. Active travelers can enjoy ice skating, hiking/biking, and sledding at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, free newspapers, and outdoor furniture
  • Luggage storage
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Alpina have comforts such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Tubs or showers and soap
  • Cribs/infant beds, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Alpina on May 18, 2024 start from CA $187.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 197 reviews" "
Rating 8 - Good. 64 out of 197 reviews" "
Rating 6 - Okay. 17 out of 197 reviews" "
Rating 4 - Poor. 5 out of 197 reviews" "
Rating 2 - Terrible. 8 out of 197 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ayana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was so cozy and cleaned well. The terrace was nice to relax. Staff was friendly.
Stayed 1 night in May 2024

10/10 Excellent

Shui Han Viola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to train stations
Stayed 2 nights in May 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness
We liked the hotel's proximity to the main streets. It was a challenge finding the reception desk. It is actually in a completely different but adjacent hotel. No signage to direct us to it; we had to ask someone coming out of the hotel to guide us. There is a sign in the washroom requesting to only use the hotel's hairdryer but one was not provided (had to ask for one at the reception desk next door). The room was dated but very charming with windows that open to the wonderful mountain air and view!
Stayed 1 night in May 2024

10/10 Excellent

Hanson

Stayed 6 nights in Feb 2024

6/10 Okay

Filipda

Travelled with family and small children
Liked: Staff & service, amenities
Alpina is near Tennenhof and i think it’s the same owner. Alpina is old and dark. I booked a room here and don’t know that i need to check in at Tennenhof which is next building. When i got in to the room for half an hour the light in my floor turned down. They sent someone to fix it but it was good for only 10 sec then down again. So they changed our room to Tennenhof which is new and well accommodated. Only thing to complain in this place is the room tis very small I barely find space to open luggages.
Stayed 2 nights in Apr 2024

2/10 Terrible

David, EAST KEW

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One has to check in at an adjoining hotel but the information from expedia does not say this. Room had no number on door so finding correct room was hard. Room tiny with shared bathroom and lavatory on landing. WIFI was impossible to use requiring a photo of a qr card. I gave up after 30 minutes. There was only one usable electrical plug in the room. For the price this place was poor value and is not recommended.
Stayed 1 night in Apr 2024

2/10 Terrible

STEFAN, SAINT CHARLES

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

6/10 Okay

Jo Beth

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel Alpina is in walking distance of the train station and multiple restaurants and stores, which is convenient. You have to walk on a path off of the street to get there, and I was impressed with how well-lit it was. Unfortunately the hotel itself does not have customer service or a check in desk - we checked in and checked out at the hotel across from it (Hotel Tannenhof), but they make that clear in the check in instructions. This is a good mid-range hotel in Zermatt, surrounded by much more expensive hotels, but still safe/clean and in close proximity to whatever you may want to do in Zermatt. It was suitable for a short stay. The beds are not incredibly comfortable but the hotel is good overall.
Stayed 1 night in Feb 2024